Hollywood Feed Cochrans Crossing: {KEYWORDS} in The Woodlands, TX

Hollywood Feed - Cochrans Crossing

4.9 out of 5.0
Rating 4.9
(125 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Cochrans Crossing: {KEYWORDS} in The Woodlands, TX
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(832) 616-3100
4747 Research Forest Dr
Suite 200
The Woodlands, Texas, 77381
4747 Research Forest Dr
Suite 200
The Woodlands, Texas, 77381
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 4747 Research Forest Dr The Woodlands, TX
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in The Woodlands, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Brittany Quimby
Store Manager
Brittany is new to the Woodlands area! She was born in McKinney, TX but moved to Sugarland in middle school. Soon after, her family decided to become beach folk as they moved to a small town off the Gulf 40 miles south of Houston called Quintana. Growing up Brittany has had all types of fur babies ranging from macaws, sugar gliders, golden retrievers, Mastiffs, Pits and Australians Shepherds. She has had a passion for pets summed up by her favorite quote: “Until one has loved an animal, a part of one's soul remains unawakened. "- Anatole France Brittany and her wife currently have two spoiled fur babies that live in her home; Nova and Vega(Cats) and two a little less furry babies that roam the family pastures; Dandy and Rio(Horses). Brittany started off in the pet industry 14 years ago as a dog trainer and has since joined the retail side of the pet world. She started with the company almost four years ago opening the Shreveport, LA store before moving back to her Houstonian roots.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(125 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service in store! The ladies were both very helpful, friendly, and experienced.
  • 4.9 out of 5
    Rating 5.0
    Never had anyone help me understand more of what my dog needs than the folks at the store. Piper says "Thanks!"
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service. Store carries so many great, and hard to find, brands. Prices are good. The Store is very clean and well-kept. So glad I found Hollywood Feed Store!
  • 4.9 out of 5
    Rating 5.0
    Always helpful and knowledgeable! Love the staff and the store!
  • 4.9 out of 5
    Rating 5.0
    Great, friendly service as always!
    Response from Hollywood Feed
    Frances, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
  • 4.9 out of 5
    Rating 5.0
    Great customer service and products! Very friendly, helpful and knowledgeable!
  • 4.9 out of 5
    Rating 5.0
    Awesome customer service!
  • 4.9 out of 5
    Rating 5.0
    Best quality service. Always fully stocked with inventory, and the staff is super friendly. These guys will always get my business
    Response from Hollywood Feed
    Alberto, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.9 out of 5
    Rating 5.0
    Super customer service! Always greeted with a smile. Such a nice, clean store.
    Response from Hollywood Feed
    Carol, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Love this pet store! Staff is so very kind, they match prices and take back items easily. Tons of treat and toys to choose from also!
    Response from Hollywood Feed
    Thank you Meghann for the kind words! We appreciate your continued support! Our Cochran's Crossing store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 1.0
    20+ minutes for curbside! Called & clerk said was helping other customer AND THEN FORGOT ME. I was parked in front of the glass door. I had to go inside the store & found her sweeping at the back of the store. She apologized, but that did not return my wasted time. She brought bag to my car and She gave me dog treats although I bought 10 lbs of CAT food. My cat got into these before I could put the little bags away. :-( I hope I get the other staff to help me because they ALWAYS have given 110% attention.
    Response from Hollywood Feed
    Thank you for taking the time to leave us a review, Kelley. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Cochrans Crossing store as we have dropped the ball. We do value our customers and believe in making you feel important. Our Curbside Pickup service was made for the convenience and efficiency for every awesome customer as yourself. We agree that waiting for 20 minutes only to be forgotten is unacceptable. At Hollywood Feed, we believe that no matter what we believe in doing what is right and making every person and pet feel important. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle. If you have any problems in the future you may reach out to the store manager, Brittany Quimby, or contact Customer Service at 888-816-8691. We appreciate you continuing to shop at Hollywood Feed and know that this is not a reflection of our company. We thank you for being a part of the Hollywood Feed family and allowing us the opportunity to make your next visit better than your last!
  • 4.9 out of 5
    Rating 5.0
    Maggie was super helpful and knowledgeable! I learned a lot and have a new program for my old dog.
    Response from Hollywood Feed
    Leslie, we are so grateful for your wonderful feedback! We are pleased to hear that Maggie at our Woodlands location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Great customer service...friendly and help staff
    Response from Hollywood Feed
    Hannah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service and Love Love The delivery options. Wish could order online - recommend improving software to allow ordering of individual cat soft food vs only large quantities
    Response from Hollywood Feed
    Alisha, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We would love to be able to have single cans ordered from the online, but because the single can could be could be deaminated and spill out on the other items in the order, as well as the safety for our customers and drivers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    They are very friendly and helpful. Great customer service. The store is organized and prices are good for items
    Response from Hollywood Feed
    Jackie, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best products at the best prices possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I am so happy to have this store in my neighborhood! The store is always clean and organized. The staff is extremely helpful and willing to help carry items to the car.
    Response from Hollywood Feed
    Joy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    We love shopping in this store for our dogs. The employees are always so helpful and their recommendations are usually spot on. Also love that they offer same day delivery!
    Response from Hollywood Feed
    Thank you Sarah for the kind words! We appreciate your continued support! Our Woodlands store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as a family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great service, lots of products to choose from! The store is well stocked and Brianna was a big help to us in finding the right foods for our hound dogs. Recommend everyone go by and visit this store for a premium pet store.
    Response from Hollywood Feed
    Greg, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 1.0
    Horrible people
    Response from Hollywood Feed
    Thank you for taking the time to leave us a review, Joan. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Cochrans Crossing store. This will be escalated to the regional manager, Michael Egner, so he can take the appropriate action with our team members.  We ask that you provide us with more details about your experience with the team members' names so we can address them directly. Please email Michael at michael@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and that you'll allow us to make your next visit better than your last!
Displaying reviews 1 - 4 out of the 20 most recent
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