|Day of the Week||Hours|
|Monday||9:00 AM - 7:30 PM|
|Tuesday||9:00 AM - 7:30 PM|
|Wednesday||9:00 AM - 7:30 PM|
|Thursday||9:00 AM - 7:30 PM|
|Friday||9:00 AM - 7:30 PM|
|Saturday||9:00 AM - 7:30 PM|
|Sunday||11:30 AM - 6:30 PM|
1251 East Southlake Blvd.
Southlake, Texas, 76092
1251 East Southlake Blvd.
Southlake, Texas, 76092
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Southlake, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Brittany has been in the pet industry for 14 years, with six of those years coming at Hollywood Feed. She has numerous experiences working with pets from boarding to retail, even getting experience as a dog trainer. Needless to say, she has a ton of experience working with our furry friends which makes her a great fit at Hollywood Feed. At home, Brittany has a beautiful 14-year-old longhaired dachshund named Pennie Lane.
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
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4.9 out of 5.0
Rating 4.9(130 Reviews)
- Rating 5.0Customer service
- Rating 5.0Great customer service.
- Rating 5.0In the store, the staff is always helpful and courteous. They always ask if they can help with anything. Delivery (when I use it) is always timely and efficient. Thank you!
- Rating 4.0Great variety, wish the staff was a little more friendly.Response from Hollywood FeedOctober 12, 2021Charles, thank you for taking the time to reach out to us and for your positive review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Southlake location seem to have missed the mark. I have escalated your review to the Regional Manager of this location, Tom Burke, so that he can address this matter with the team. If you would like, we would love for you to reach out to him directly via his email, firstname.lastname@example.org. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
- Rating 5.0It was a great experience everyone was so friendly and helpful.Response from Hollywood FeedOctober 12, 2021Susan, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
- Rating 5.0Love the ease of ordering online and convenience of same day delivery. The dogs love the free sample too.Response from Hollywood FeedAugust 11, 2021Lanetta, we're so happy to hear you are enjoying our Same Day Delivery Service! We hope to deliver to you again soon!
- Rating 5.0Great customer service! Very helpful and friendly!Response from Hollywood FeedAugust 9, 2021Karen, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Staff is always friendly & helpful!Response from Hollywood FeedAugust 10, 2021Dorthoy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0I absolutely love Hollywood Feed! They are always willing to do what it takes to provide top notch service. I wouldn’t use anyone else!Response from Hollywood FeedAugust 2, 2021Tye, thank you so much for such a huge compliment. We are thrilled to hear you love our Southlake location. Great customer service is always something that we strive for and we are so happy to have such great feedback! Thank you for letting us be your one stop shop for all your pet's needs. Come see us again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedJuly 26, 2021Lindsey, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0The lady who helped me was extremely knowledgeable about my dog’s condition and knew how to guide me to the right food.Response from Hollywood FeedJuly 19, 2021Erin, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0Great customer service, excellent selection of product, clean storeResponse from Hollywood FeedJuly 19, 2021Shelley, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you soon!
- Rating 5.0Always great service and a quick in and out.Response from Hollywood FeedJuly 19, 2021Blake, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0Everyone is always so friendly and helpful.Response from Hollywood FeedJuly 13, 2021Susan, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
- Rating 4.0No customer service. Normally I’m greedy when I come in the door and I had nothing this day.Response from Hollywood FeedJuly 13, 2021James, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve and grow. Although every visit may not be perfect we thank you for continuing to shop with us. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We will talk to our team members about giving proper customer service and going above and beyond on trying to help the best way they can. At Hollywood Feed, we believe in doing what is right for our customers. Your feedback will be passed to the regional manager, Tom Burke. If you would like to reach out to Tom directly, his email is email@example.com. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right! We appreciate you being a part of the Hollywood Feed family and hope to see you again soon.
- Rating 5.0Great customer service and fast delivery!Response from Hollywood FeedJune 24, 2021We are thrilled you're pleased with our speedy Same Day Delivery Service, Andrea! Thank you for the wonderful feedback, and we hope to see you again soon!
- Rating 5.0Excellent customer service alway friendly and helpful.Response from Hollywood FeedJune 23, 2021Thank you Cynthia! We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
- Rating 5.0Super friendly staff, and delivery service is fantastic - sometimes within an hourResponse from Hollywood FeedJune 22, 2021Thank you Andy for this awesome review! Our Southlake store has an awesome team and we are proud of them! Our Same Day Delivery Service was made for the convenience of our customers in all situations. We strive to provide a speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
- Rating 5.0Great greeter at door, and customer service suggestions for problem solving.Response from Hollywood FeedJune 22, 2021Beth, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Excellent service. Prompt and accurate with deliveries!Response from Hollywood FeedJune 4, 2021Ginger, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
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Displaying reviews 1 - 4 out of the 20 most recent