|Day of the Week||Hours|
|Monday||9:00 AM - 7:30 PM|
|Tuesday||9:00 AM - 7:30 PM|
|Wednesday||9:00 AM - 7:30 PM|
|Thursday||9:00 AM - 7:30 PM|
|Friday||9:00 AM - 7:30 PM|
|Saturday||9:00 AM - 7:30 PM|
|Sunday||11:30 AM - 6:30 PM|
July's Featured Products!
Made in Florida Heavenly Hounds Calming Squares, 3 for $10 now through July 29th!
50% off ScoopFree Litter Boxes with code JULSCOOPFREE now through July 29th!
30% Off All Advantage Home and Yard Products with code JULYHOMEYARD now through July 29th!
Buy 1, Get 1 50% Off Wisconsin Made Chews, now through July 29th!
About Hollywood Feed
- Rating 5.0The lady who helped me was extremely knowledgeable about my dog’s condition and knew how to guide me to the right food.
- Rating 5.0Great customer service, excellent selection of product, clean store
- Rating 5.0Always great service and a quick in and out.
- Rating 5.0Everyone is always so friendly and helpful.
- Rating 4.0No customer service. Normally I’m greedy when I come in the door and I had nothing this day.
- Rating 5.0Great customer service and fast delivery!Response from Hollywood FeedJune 24, 2021We are thrilled you're pleased with our speedy Same Day Delivery Service, Andrea! Thank you for the wonderful feedback, and we hope to see you again soon!
- Rating 5.0Excellent customer service alway friendly and helpful.Response from Hollywood FeedJune 23, 2021Thank you Cynthia! We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
- Rating 5.0Super friendly staff, and delivery service is fantastic - sometimes within an hourResponse from Hollywood FeedJune 22, 2021Thank you Andy for this awesome review! Our Southlake store has an awesome team and we are proud of them! Our Same Day Delivery Service was made for the convenience of our customers in all situations. We strive to provide a speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
- Rating 5.0Great greeter at door, and customer service suggestions for problem solving.Response from Hollywood FeedJune 22, 2021Beth, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Excellent service. Prompt and accurate with deliveries!Response from Hollywood FeedJune 4, 2021Ginger, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
- Rating 3.0Your two female employees were very unfriendly.....Response from Hollywood FeedMay 18, 2021Thank you for taking the time to reach out to us, Kathy. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Southlake location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom, so that he can address this matter with the team. If you would like to reach out to him directly, his email is email@example.com. Again, I am very sorry for your less than exemplary recent visits, and hope that you will give us the opportunity to make this right!
- Rating 5.0Staff super knowledgeableResponse from Hollywood FeedMay 17, 2021Thank you so much for your stellar review, Erica! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
- Rating 5.0Satisfied with serviceResponse from Hollywood FeedMay 3, 2021We truly appreciate your continued support and the great review! Come back and see us again soon!
- Rating 5.0Staff always helpful & friendly.Response from Hollywood FeedMay 3, 2021Thank you so much for your fantastic feedback, Dorothy! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Very attentive and knowledgeable staff.Response from Hollywood FeedApril 27, 2021Adrian, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
- Rating 5.0Always great!Response from Hollywood FeedApril 27, 2021Thank you for this amazing review, Chris!! Our team works hard to provide the best experience during each visit. Come back and see us again soon!!
- Rating 5.0Love this place! Always welcoming and helpful. My pup loves to come visit.Response from Hollywood FeedApril 22, 2021Cassandra, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you and your sweet pupper again soon!
- Rating 3.0During my last stop, customer service was fine. However, I resent the requirement to wear a mask when the mask mandate in TX has been lifted. So when I needed treats and dog food just yesterday, I went to a competitor whose pricing is a bit higher, but they do not require that you wear a mask to enter the store. Sorry, but I will continue to avoid Hollywood Feed until the mask requirement is lifted.Response from Hollywood FeedApril 22, 2021Mika, thank you for taking the time to leave us your feedback! While we do require our staff members to wear face masks at all times, as well as strongly encourage our patrons to do the same as it is still recommended by the CDC, we are not enforcing mask wearing at any of our locations. We do offer free Curbside Pick-up at every location and Same Day Delivery at select locations for contact-less shopping. We also offer shipping from our Memphis warehouse via FedEx Home. We appreciate your concern and thank you again for your feedback. We hope to continue assisting you with any future pet supply needs as safely as possible.
- Rating 5.0Customer service is exceptional. Staff is knowledgeable on products and ready to assist and answer questions.Response from Hollywood FeedApril 16, 2021Eileen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Love these guys, they always throw in some little surprise with every order.Response from Hollywood FeedApril 15, 2021Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.