Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(469) 868-2050
2930 Ridge Rd
Rockwall, Texas, 75032
2930 Ridge Rd
Rockwall, Texas, 75032
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About Hollywood Feed - Rockwall
Hollywood Feed is a natural and holistic pet specialty retail store in Rockwall, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
Come see why Hollywood Feed is a different breed of pet supply store!
Shaun Burns
Store Manager
Shaun Burns is currently the Store Manager of Hollywood Feed in Rockwall, TX. Shaun has 18 years experience in retail. Shaun is also a decorated Combat Veteran of the US Army, where he served in Iraq and Kuwait during Operation Desert Storm. He is a pet parent of 2 beautiful cat Punkin and Piper.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(22 Reviews)- Rating 5.0I’m impressed with how professional the young man that helped with a delivery of dog food Sat..
This store is not my go to, mine had no delivery because their vehicle was involved in an accident..
Next closest store which is definitely not close or convenient I had my doubts that they would deliver but I decided to call, low and behold I got my food that I needed…
When I called I told them that my store couldn’t deliver, the next closest isn’t open due to flooding so I was just at a loss but more importantly I absolutely had no food for my dog and I have been relying on the delivery service for over a year due to my car accident and not being able to drive yet..
When the delivery arrived very quickly I was shocked not only was this a Saturday but more importantly again not within the delivery guidelines…
Thank you Hollywood Feed for going above to deliver out of limits, much appreciated… - Rating 5.0Helpful and knowledgeable staffResponse from Hollywood FeedJanuary 24, 2023Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
- Rating 5.0Very good. Great employeesResponse from Hollywood FeedJanuary 26, 2023Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0The guy was really knowledgeable and super helpful.Response from Hollywood FeedJanuary 17, 2023Cat, we are so glad you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0Curtious customer serviceResponse from Hollywood FeedJanuary 17, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0On my first trip to Hollywood Feed, I found Chase, the man on duty there, to be, not only helpful, but extremely knowledgeable about what might help my dog and why. You have our business.Response from Hollywood FeedJanuary 17, 2023Craig, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that **Chase** was able to provide you with the best possible service. He is a PAWSOME EMPLOYEE, and our Rockwall store has a great team. We are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Bryan Y.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Hollywood Feed has a knowledge and friendly staff. They were wonderful at answering our questions. We will definitely support them for all our pets needsResponse from Hollywood FeedJanuary 17, 2023Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great store with friendly and knowledgeable staffResponse from Hollywood FeedJanuary 17, 2023We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0This store is very organized, clean and a pleasure to shop in. The employees are very knowledgeable and know exactly what I need for my dogs longevity.!!!Response from Hollywood FeedJanuary 14, 2023Yasha, thank you so much for your excellent review! Our Rockwall store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We are thrilled to have such amazing feedback. Hope to see you soon!
Dorcus M.
Customer Service Manager
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Great experience all around. Super energy.Response from Hollywood FeedJanuary 4, 2023We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great store. Lots of natural supplements and products for pets. Friendly staff. I will be going back.Response from Hollywood FeedJanuary 3, 2023Cheryl, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great selection of natural chews and high quality treats for pets. My dog has loved everything we’ve tried and the staff is very helpful.Response from Hollywood FeedJanuary 2, 2023Lauren, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0GREAT service and friendly folks!Response from Hollywood FeedDecember 31, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0The young man there was great. Loved that he was so helpful and truly loved his job. Smiled and spoke to other customers as they came in. It was a happy atmosphere. Customers were enjoying their experience.Response from Hollywood FeedDecember 28, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0Super great products and very friendly manager!Response from Hollywood FeedDecember 20, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Shawn was helpful and directed me to a product that my cats would like. Great customer service!Response from Hollywood FeedDecember 20, 2022Thank you Linda for the wonderful review! Shawn is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best itemsfor your cats. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
- Rating 4.0I’m looking to purchase a new high-end leather collar for my dog. I was surprised to find that while Hollywood Feed has many high end options for your pet’s nutrition, the collars and leashes are all pretty cheap looking and are not consistent with the level of quality I thought Hollywood Feed would bring.
- Rating 5.0Met the manager, very nice!Response from Hollywood FeedDecember 15, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0AMAZING service and knowledge!!! Sean is the new manager of the Rockwall store and we're so grateful to have him!!! We've been working with him for a long time at the Renner store, as he's helped get our Labrador her health back by helping us navigate through her food allergy panels. He's a plethora of knowledge! And HF carries top-notch, AMAZING products. Sean is always pro-active to help us get exactly what we need! THANK YOU!!!Response from Hollywood FeedDecember 13, 2022Jennifer, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Sean was able to provide you with the best possible service. Our Rockwall store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Love the new store. Staff amazing.Response from Hollywood FeedDecember 14, 2022Thank you Mary! We are THRILLED about our new location and so excited to know about your wonderful experience at our new Rockwall store. We look forward to new experiences and connections at Rockwall. Come back soon! Happy Holidays!
Dorcus M.
Customer Service Manager
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Displaying reviews 1 - 4 out of the 20 most recent