Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
Dog Wash Closes an Hour Early Each Day
(469) 399-0414
1415 E Renner Rd
Building B Suite 200
Richardson, Texas, 75082
1415 E Renner Rd
Building B Suite 200
Richardson, Texas, 75082
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About Hollywood Feed - City Line
Hollywood Feed is a natural and holistic pet specialty retail store in Richardson, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Rachel Carter
Store Manager
Rachel currently manages Hollywood Feed at Cityline in Richardson, TX which happens to also be her hometown. Starting off as a sales associate, she has worked at that same location since August 2020. She has a love for animals and has been working with them for over 10 years from being a vet tech to volunteering at a wildlife refuge. She enjoys spending her freetime going hiking with her howling black mouth cur Sami and going country dancing.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.8 out of 5.0
Rating 4.8
(420 Reviews)- Rating 5.0always a friendly place to shop
- Rating 5.0Very attentive personnel and great customer service
- Rating 5.0Same day delivery is a life saver!!!
- Rating 5.0Went in for some kibble for my adult and puppy huskies. Figured I knew what I was going in for and passed a gentleman on the way in asking if I needed any help and I said no. Then over looking at the kibble he noticed me taking longer then usual. I was trying to make a decision on which bag to get. He stepped over and asked again if I needed any help and of course this time I said yes. He helped me make a better informed decision on which kibble to get for my husky puppy. I didn’t catch his name but was pleasantly helpful on my visit! Thank you!Response from Hollywood FeedFebruary 3, 2023Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great customer service and selection.Response from Hollywood FeedFebruary 3, 2023Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great customer service, my dog loves her new perfume and dog food she cleans the bowl lol .Response from Hollywood FeedFebruary 1, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Excellent!Response from Hollywood FeedJanuary 31, 2023Daymon,
Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Amber W.
Customer Service
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0First time in and had really helpful interactions with everyone there! I loved that there was a pup in the store. Way more stuff for dogs than cats.Response from Hollywood FeedJanuary 28, 2023Hi Maddi,
Thank you so much for visiting our City Line store, and for taking the time to leave us such a wonderful review! Great customer service is always something that we strive for and we are happy to have such great feedback. One of the benefits of working for Hollywood Feed is the ability to bring our (well behaved) dogs to work!
Statistically, significantly more people in the US own dogs than cats, so we do offer more retail space for dog products. However, we are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.com so that we can pass your suggestions along to the appropriate buying team! Thank you for choosing Hollywood Feed and we hope to see you again soon.
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great peopleResponse from Hollywood FeedJanuary 24, 2023We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Staff are always very helpful and friendly this is an awesome store!Response from Hollywood FeedJanuary 26, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Fantastic service! We love Hollywood Feed and can’t wait for the new one in Forney to open!Response from Hollywood FeedJanuary 24, 2023Emily,
Thank you for such an stellar review! We are so excited you are a part of our growing Hollywood Feed family. We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We look forward to seeing you soon!
Amber W.
Customer Service
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Friendly fast customer service. Knowledgeable about all types of pet products.Response from Hollywood FeedJanuary 17, 2023Stephanie,
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great Customer serviceResponse from Hollywood FeedJanuary 11, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 1.0I am disappointed. I switched over to using Core weight management food. The last 3 weeks my auto order has been canceled. I understand this product is not in stock, but I have not received any information as to why it isn’t in stock. In addition, I called and spoke with someone from the company and asked them if they could find out what was going on and why it wasn’t in stock. I never received any follow up. The emails I receive say at the top, your upcoming auto order has been created. Then receive another message it’s cancelled, not giving me any time to order dog food in time for my dogs. I went into a Hollywood feed store and they told me the company is no longer selling wellness products. I have yet to have this information communicated to me concerning my automated order.
- Rating 5.0The employees are always kind and helpful. It’s important to me to have high quality food. Chews that are sourced and processed in the US is another reason I go there. My only complaint is that they sell choke collars. These are banned in other countries, and I know no one who wants to learn by getting choked. There are much better training options.
- Rating 5.0I always love this Hollywood feed. All the employees are so friendly and they always have what I need!Response from Hollywood FeedDecember 21, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0The service at Hollywood Feed is great. The staff is knowledgeable and very helpful. The selection of supplies is wonderful. There is something for every budget for both cats and dogs.Response from Hollywood FeedDecember 16, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great customer service! Every time I go in everyone is always friendly and super helpful.Response from Hollywood FeedNovember 29, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Customer service was greatResponse from Hollywood FeedNovember 29, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0employees are always helpful and provide great customer service. Love that I can get high quality food for my catsResponse from Hollywood FeedDecember 1, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!