Hollywood Feed Prosper: {KEYWORDS} in Prosper, TX

Hollywood Feed - Prosper

4.9 out of 5.0
Rating 4.9
(149 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Prosper: {KEYWORDS} in Prosper, TX
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday11:30 AM - 6:30 PM
Open Today
(469) 481-6226
1350 N. Preston Road
Suite 50
Prosper, Texas, 75078
1350 N. Preston Road
Suite 50
Prosper, Texas, 75078
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Jason Vogel
Store Manager
Jason has been with Hollywood Feed since 2018, joining the Feed Team after being a customer for two years. He graduated from Florida State University with a Bachelor's Degree in Communications. He is also an avid baseball fan, and loves watching the Boston Red Sox. When you see Jason in the store, you will more than likely also see his service dog Benelli, a seven-year-old Victorian bulldog. Jason and his team would love to see you stop by Store 63, so please feel free to pay them a visit!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(149 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Great staff and very helpful! And I love petting the staffs' pups! Makes my day!
  • 4.9 out of 5
    Rating 5.0
    Great customer service and the friendliest staff you will ever meet! We will be back for sure!!!
  • 4.9 out of 5
    Rating 5.0
    Great service!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Friendly helpful staff.
  • 4.9 out of 5
    Rating 5.0
    Everyone that works at Hollywood Feed is knowledgeable about all their products, toys, dog food and which food is best for your dog (especially if your dog has allergies or health issues) Always greet you will a friendly hello, and smile. Staff usually knows your name as well. I love Hollywood Feed....thank you for having a store in Prosper
    Response from Hollywood Feed
    Thank you Carol, for the kind words! We appreciate your continued support! Our Prosper store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great staff, great products, great return policy!!
    Response from Hollywood Feed
    Anna, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We're thrilled you're pleased with our service, and we hope to see you and your fur baby again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service!
    Response from Hollywood Feed
    Traci, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent products and the staff are always friendly and very helpful.
    Response from Hollywood Feed
    Keri, thank you for the feedback. WOW, 5-stars! At Hollywood Feed, we believe that our customers and their pets deserve the highest quality products and the best possible service. Our Prosper store loves going above and beyond for customers and ensuring a fantastic experience. It is great to hear that you enjoyed your shopping experience and learned a lot along the way. Thank you for shopping at Hollywood Feed and come back to see us again!
  • 4.9 out of 5
    Rating 5.0
    My pup and I love this place!!!
    Response from Hollywood Feed
    Michael, we are so glad you and your pup are happy with our Prosper location! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Always great customer service and helpful, knowledgeable staff.
    Response from Hollywood Feed
    Katie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.9 out of 5
    Rating 5.0
    Fantastic customer service- they never disappoint!
    Response from Hollywood Feed
    Traci, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always great customer service!
    Response from Hollywood Feed
    Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 4.0
    Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered.
    Response from Hollywood Feed
    Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you would like to reach out to Sharon directly, her email is sharonwallace@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    .
  • 4.9 out of 5
    Rating 5.0
    Great customer dervice!
    Response from Hollywood Feed
    Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service, always very helpful and knowledgeable
    Response from Hollywood Feed
    Dana, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    I love Hollywood Feed! you guys rock!
    Response from Hollywood Feed
    Jannie, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.9 out of 5
    Rating 5.0
    Led right to items needed. Helpful staff
    Response from Hollywood Feed
    Gary, we are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The team, especially Jason, are always super friendly and helpful.
    Response from Hollywood Feed
    Denise, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 3.0
    EXCELLENT customer service. All personnel are very helpful and kind. I. Annoy give 5 stars because it smells AWFUL in that store. The smell (like Indian food) is so potent. Every time I go in there that now I just hold my nose to get my shopping done. I did speak to the cashier once. The gals thought it might be the candle they burn. It is gross. I am not sure how they can inhale that day after day, much less go home smelling like that. All that said, I LOVE the people and I LOVE the products!
    Response from Hollywood Feed
    Christine, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we apologize for your less than exemplary experience at our Prosper store. This will be escalated to our Operations Manager so we can can come up with a better way to make the ambiance in our stores more welcoming. We appreciate your feedback on the scent we have in the store and will work hard on making it better. We thank you for continuing to shop with us at Hollywood Feed and hope that you'll give us the opportunity to make your next visit better than your last!
Displaying reviews 1 - 4 out of the 20 most recent
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  • Hollywood Feed 2851 Craig Dr.
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  • Hollywood Feed 5729 Lebanon Road
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