Hollywood Feed Prosper: {KEYWORDS} in Prosper, TX

Hollywood Feed - Prosper

4.9 out of 5.0
Rating 4.9
(198 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Prosper: {KEYWORDS} in Prosper, TX
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(469) 481-6226
1350 N Preston Rd
Suite 50
Prosper, Texas, 75078
1350 N Preston Rd
Suite 50
Prosper, Texas, 75078
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Get directions to Hollywood Feed at 1350 N Preston Rd Prosper, TX
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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SAME DAY DELIVERY
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IN STORES
TALK WITH A LOCAL PET EXPERT!
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed - Prosper

Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Jonathon Cummings
Store Manager
Born and raised in Dallas, TX, Jonathon has been a lover of dogs and cats since graduating from Louisiana State University (Geaux Tigers!) with a degree in zoology. He has been helping humans provide the best nutrition for their furry family as a representative of The Iams Company and now as part of the Hollywood Feed Team. He even spent a little time helping younger humans learn a love of science and exploration by teaching high school biology in the midst of a pandemic! In his down time, he runs a small zoo with his lovely bride and fellow zookeeper, Julie. Their menagerie includes: 3 dashing daughters, 3 barking pups, 2 meowing kittens, a gaggle of floating fish, and a saucy side-necked turtle. Jonathon survives on his love of learning, enjoying fine cuisine and craft beverages with his wife, and a good sci-fi adventure. He is excited to meet your canine and feline companions and help you provide the very best life for them with the very best products.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(198 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Great customer service and speedy delivery.
  • 4.9 out of 5
    Rating 5.0
    Friendly staff
  • 4.9 out of 5
    Rating 5.0
    Always extremely helpful and courteous. I love shopping at the Hollywood Prosper, Texas location,
  • 4.9 out of 5
    Rating 5.0
    Consistent helpfulness and efficiency
  • 4.9 out of 5
    Rating 5.0
    Everyone is always very kind, friendly, and service is outstanding!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
  • 4.9 out of 5
    Rating 5.0
    Great customer service! The staff is very helpful and deal with you patiently. Great place for pet food and supplies.
  • 4.9 out of 5
    Rating 5.0
    Amazing customer service. Was helped by an older gentleman and he answered every question i had!!
  • 4.9 out of 5
    Rating 5.0
    such nice staff so helpful
    Response from Hollywood Feed
    Kenzie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Best professional help as well as very friendly - they take the time to get to know you AND your pet. The products are much higher quality than I can get at the 'pet superstores'...and made in USA. Highly recommend
    Response from Hollywood Feed
    Lisa, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service. Friendly and knowledgeable.
    Response from Hollywood Feed
    Jennifer, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 4.9 out of 5
    Rating 2.0
    I love Hollywood Feed but my last experience at this store was strange. I live over an hour away from the nearest store. When I visited this store to stock up on food for the next couple of months I felt like they didn’t want to sell me multiple bags. The person I was working with made comments like “you’re going to wipe me out”, “let me see if I have a shipment coming in soon”. I shouldn’t feel guilty for purchasing multiple bags of food.
    Response from Hollywood Feed
    Christina,

    Thank you for taking the time to reach out to us and giving us the opportunity to make things right for you. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at one of our Preston Road locations have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon Wallace, so that they can address this matter with the team. Please reach out to them directly at sharonwallace@hollywoodfeed.com with more details so that we can work to correct this situation. Again, I am very sorry for your less than exemplary recent visit and hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    I just wish the store was larger to offer a little more selection. However, when I have requested certain items they have been able to get it shipped to them with the exception of Stella & Chewy freeze dried.
    Response from Hollywood Feed
    Hi Kimberly,

    Thank you so much for your feedback as it gives us an idea of how we are serving the guests and how we could be even better. I know my two dogs wish the store was bigger so they could just cut loose like a scene from a movie! We do know sometimes things do get left off the shelves when we are rotating product around and trying to best cover the needs of the many while still knowing we stand by every product. I am glad we have been able to get the custom orders in for you. Stella and Chewy has been having spot outages at the time beyond our control, but we are working to get products back on the shelves in the small instances this happens. If you ever want to try another product, rest easy knowing we will exchange or refund if you or your pet does not approve. Thank you for being a continued guest. We hope to see you back soon.
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service from the Hollywood Feed in Prosper!
    Response from Hollywood Feed
    Trey, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 
  • 4.9 out of 5
    Rating 5.0
    Great customer Service
    Response from Hollywood Feed
    Joanne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Awesome store!!
    Response from Hollywood Feed
    Jennifer, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.9 out of 5
    Rating 5.0
    They have the best customer service. They will always help me by taking the bag of dog food out to my vehicle. I really enjoy talking with the staff there and finding new things for my George.
    Response from Hollywood Feed
    Lisa, we are so happy to hear you loved your visit to our Prosper store so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we’re so glad you experienced that first hand and that George is enjoying all of your purchases. Thank you so much for your review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Sales lady was very helpful telling me options to help anxious dogs over July 4th fireworks - telling me different products that worked on different dogs, and offering to get items off the truck that had not been put on shelves yet. Very helpful and appreciated.
    Response from Hollywood Feed
    Thank you Tom for the kind words! We appreciate your continued support! Our Prosper store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The staff are very knowledgeable about there products and always helpful!
    Response from Hollywood Feed
    Claire, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    We have two German Shepherds and a German Pointer. Jason and the staff are ALWAYS eager to help and listen to what you need. They get to know you and even ask about your pets by name. I am a customer for life!! Sammy, my spoiled German Shepherd loves to go with us and is spoiled every time by the staff. Highly recommend this store and always appreciate the assistance.
    Response from Hollywood Feed
    Karen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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