Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 11:30 AM - 6:30 PM |
Open Today
(972) 423-5366
213 E FM 544
Suite 307
Murphy, Texas, 75094
213 E FM 544
Suite 307
Murphy, Texas, 75094
Services
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Adoption Days
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Murphy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Cassidy Moore
Store Manager
Cassidy has been with Hollywood Feed for nearly five years now. She started out as a full time sales associate and then fell in love with the job and climbed her way to where she is now. Cassidy recently married the love of her life in November 2020 (yes, she was a COVID bride!) and they are now working on finding their dream home. She has one dog named Witten after the great Jason Witten (Go Cowboys!). He is a chihuahua/pug mix and he is the laziest pooch that she has ever met. Cassidy, her husband, and Witten spend their spare time cuddled up on the couch watching movies. She is grateful for all of the people and pets that she gets to know while working at Hollywood Feed! Her message to her customers? "Thank you for trusting us with all of your pets’ needs!"
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(151 Reviews)- Rating 5.0Wow, very professional and, at the same time, very friendly staff. Great service, strongly recommended place.
- Rating 5.0The person, male, that waited on me was wonderful, knowledgeable, and talkative.
- Rating 4.0i have never had a problem with staff infact when product that i use are not in stock they do there best to sub. for me. example to this is 10 for 10 pig ears the bulk bin many times have been out but they do a good job getting me what i need.. so your supply chain inventory needs a little work .. other then that nice store clean and team there is very fun to work withResponse from Hollywood FeedApril 22, 2022Guy, We completely understand the frustration and disruption that these issues cause for your pets, in particular those with special dietary needs, as the product shortages are affecting our own pets, too. We want you to know that we are doing everything in our power to restore product volumes to normal levels and to make sure our finished goods are distributed as efficiently and as fairly as possible across our distribution channels. The shortages are caused by a ‘perfect storm’ of unprecedented demand, raw ingredient delays, labor shortages in the supply chain, and transportation challenges that are outside our direct control. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays. We are in communication with all manufacturers daily to stay in tune to the business. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We appreciate you being a part of the Hollywood Feed family! Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
- Rating 5.0Excellent customer service. Associate was knowledgeable and so helpful. A++++++++Response from Hollywood FeedApril 15, 2022Jill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedMarch 26, 2022Clarissa, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Very patiently worked with me to get my order placed and deliveredResponse from Hollywood FeedMarch 16, 2022Carol, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
- Rating 5.0Awesome people and businessResponse from Hollywood FeedMarch 8, 2022Karin, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
- Rating 5.0Great customer service and very knowledgeable about their products!Response from Hollywood FeedFebruary 26, 2022Robin, thanks so much for this great review! Our team works hard to be well informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon!
- Rating 5.0Great customer service, very helpful. Always find what we need.Response from Hollywood FeedFebruary 22, 2022Tammy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Always helpful and has my dogs favorite Fromm dog food.Response from Hollywood FeedFebruary 24, 2022Teri, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Hollywood Feed in Murphy is GREAT!Response from Hollywood FeedFebruary 17, 2022Christa, we are so glad to hear you loved your experience at our Murphy Marketplace location so much that you gave us 5-stars! We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedFebruary 15, 2022Sunnie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0First time to this store since my garland store is closing. Great selections lots to chose from and friendly staff.Response from Hollywood FeedMarch 11, 2022D'ann, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our Garland location is closing, but we are so glad you are enjoying our Murphy Marketplace location while we wait for our Rockwall location to finish being built! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0This store is fantastic. They are very friendly and professional. My dog Jack LOVES coming in and see everyone.Response from Hollywood FeedFebruary 5, 2022Thank you Aaron for the kind words! We appreciate your continued support! Our Murphy Marketplace store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you and Jack again soon!
- Rating 4.0As I was saying, the Murphy store sends me an email saying it is ready when it is not.Response from Hollywood FeedFebruary 8, 2022Rebekah, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! Our Curbside Pickup Service was made for the convenience of our customers. We do train our staff on being accurate and diligent for Curbside Pickup. We will talk to our team members at our Murphy Marketplace location about properly alerting customers when their order is ready. This has been escalated to the Regional Manager of this location, Jana McMillan, so that she can address this matter with the team. We thank you for the 4-stars! Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
- Rating 5.0They are always so friendly when I stop in.Response from Hollywood FeedJanuary 25, 2022Deb, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
- Rating 5.0Excellent customer service and the staff is very knowledgeable about all the food and super helpful when my dogs develop a new habitResponse from Hollywood FeedJanuary 19, 2022Sharon, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedDecember 15, 2021Yating, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Such friendly and helpful people!!!Response from Hollywood FeedNovember 30, 2021Shannon, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
- Rating 5.0Great customer service and I love that I can bring my puppy in the storeResponse from Hollywood FeedNovember 30, 2021Lila, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you and your fur baby again soon!
Displaying reviews 1 - 4 out of the 20 most recent
We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!