Hollywood Feed El Dorado: {KEYWORDS} in McKinney, TX

Hollywood Feed - El Dorado

4.9 out of 5.0
Rating 4.9
(409 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed El Dorado: {KEYWORDS} in McKinney, TX
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday11:30 AM - 6:30 PM
Open Today
(214) 548-5406
2851 Craig Dr.
Suite 200D
McKinney, Texas, 75070
2851 Craig Dr.
Suite 200D
McKinney, Texas, 75070
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 2851 Craig Dr. McKinney, TX
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in McKinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Beth Hensarling
Store Manager
Beth grew up around animals, and she says that this changed her life and led her to the path that she has taken today. Making a difference in the lives of her furry customers is what she was meant to do. She currently has one dog, Lady, and one cat, Fat Princess. Both are the reason that she made a job change within the past few years, and since making that change, she hasn't looked back. She has worked in retail for about eleven years now, serving the pet community for the last five. Outside of pets, another strong passion of Beth's is photography, along other various types of art. Feel free to stop into Store 65 to visit Beth and her team, as they would love to welcome you to the Hollywood Feed family!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(409 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    service was so helpful
    Response from Hollywood Feed
    Barbra, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent and knowledgeable customer service. I found tons of great products and our dog is loving his new food!
    Response from Hollywood Feed
    Kristin, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled to know that your baby loves his new food, and you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Beth is always fantastic! She always remembers my name and my two pups names. Even if they aren’t with me she will ask how they are doing. When I have a concern I know she is the person I can trust to ask for help. Brodie, Gucci and myself absolutely love making trips to see Beth and grab their favorite bones, toys and food. Thanks for being so incredible Beth!!
  • 4.9 out of 5
    Rating 5.0
    Fantastic customer service! Staff so helpful and friendly.
  • 4.9 out of 5
    Rating 5.0
    Great service from the staff. They're always willing to help and answer any questions.
  • 4.9 out of 5
    Rating 5.0
    Always friendly, always attentive. And love that they do allow rescue groups to have animals there who are up fir adoption.
    Response from Hollywood Feed
    Donna, thank you so much for such a huge compliment. We are thrilled to hear you love our El Dorado store, and we're so glad to have you and your pet as part of our Feed Family! We love helping local communities to ensure every pet gets a forever home. Thank you shopping with us! Come back and see us again soon.
  • 4.9 out of 5
    Rating 5.0
    Love these guys!!! Great people, great service!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Judy! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Tiffany! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Awesome Customer Service! I have been challenged finding my dog’s food because the manufacture stop making it. Beth in the Craig Ranch McKinney store has been a great help getting us what she could. Thx Beth so much you are a Rock Star!
    Response from Hollywood Feed
    Chanda we are so grateful for your wonderful feedback! We are pleased to hear that Beth at our El Dorado location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Very helpful staff!
    Response from Hollywood Feed
    Mercedes, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Quick in and out, Friendly Service.
    Response from Hollywood Feed
    Paul, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    They are always available for questions and they have all I need and more to take care of our pets.
    Response from Hollywood Feed
    Wendy, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The customer service was phenomenal. I had tons of questions that were all answered. They also had great deals going that day and we walked out with food, toys, a fountain water bowl and treats.
    Response from Hollywood Feed
    Alex, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on 40-50 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The team there is so very helpful and attentive.
    The store is always clean and inviting too.
    Keep up the great work.
    Response from Hollywood Feed
    James, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Hollywood Feed has a wide variety of products for my pets, and their delivery service is always fast and accurate. I highly recommend them!
    Response from Hollywood Feed
    Gigi, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon.
  • 4.9 out of 5
    Rating 4.0
    Excellent Customer Service. Love quality of brands. My biggest disappointment with HWFeed (and other pet supply stores) is how much squarefootage and seection is geared toward dogs, as though cats are strictly an afterthought. There are more US homes with a cat than there are dogs (according to studies) so why do companies have such a small percentage of their stored focused on cats? Also, very Weruva Heavy. Need more variety.
    Response from Hollywood Feed
    Brandy, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, forty-four percent of Americans own a dog, while only 29% own a cat. Among pet owners, 73% own a dog and 49% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.com so that we can pass your suggestions along to the appropriate buying team! Thank you for choosing Hollywood Feed and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Great customer service! This our go-to store for bully sticks, training treats, and more.
    Response from Hollywood Feed
    Art, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always friendly, clean business, and knowledgeable
    Response from Hollywood Feed
    Janie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The woman who waited on me found what I wanted right away. Cheerful and a pleasant experience.
    Response from Hollywood Feed
    Claudia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service! They provided more information in 15 minutes than anyone had given me in 2 days. I don’t recall the ladies name, but she was amazing!
    Response from Hollywood Feed
    Kellie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Displaying reviews 1 - 4 out of the 20 most recent
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