Hollywood Feed Keller: {KEYWORDS} in Keller, TX

Hollywood Feed - Keller

4.9 out of 5.0
Rating 4.9
(166 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Keller: {KEYWORDS} in Keller, TX
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday11:30 AM - 6:30 PM
Open Today
(817) 431-1600
940 Keller Parkway
Keller, Texas, 76248
940 Keller Parkway
Keller, Texas, 76248
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 940 Keller Parkway Keller, TX
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Keller, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Naomi Gerisch
Store Manager
Naomi is a proud pet owner, and has ten animals of her own: three dogs, three cats, three reptiles, and a fish! She really enjoys working with and being around animals, and, in her free time, she likes training her service dog and longboarding with her fiancé. Naomi loves working at Hollywood Feed because she can help people out with their animals on a daily basis. Feel free to stop by Store 34 to see Naomi and her team and become a part of the Hollywood Feed family!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(166 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    always helpful and nice
  • 4.9 out of 5
    Rating 5.0
    pleasant employees, informant
  • 4.9 out of 5
    Rating 5.0
    It is always a pleasant experience when I visit a Hollywood Feed! I know I am getting the best for my pets.
  • 4.9 out of 5
    Rating 5.0
    ALWAYS excellent service and assistance!
  • 4.9 out of 5
    Rating 5.0
    Friendly staff and great selection.
    Response from Hollywood Feed
    Thank you so much for the fantastic review, Sharon! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Good customer service
    Response from Hollywood Feed
    Stephany, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 1.0
    Staff was condescending and acted like I was an inconvenience in the store. The one with the bull ring in her face rolled her eyes at me when I did not want to buy CBD oil she recommended. I would appreciate them to not give medical advice unless they go to get school.
    Response from Hollywood Feed
    Thank you for taking the time to leave us a review, Amanda. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Keller store. This will be escalated to the regional manager, Tom Burke, so he can take the appropriate action with our team members. If you would like to reach out to him directly, his email is tomburke@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    Professional and helpful
    Response from Hollywood Feed
    Kathy, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Amazing staff! Very helpful.
    Response from Hollywood Feed
    Bekah, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
  • 4.9 out of 5
    Rating 5.0
    We love Hollywood Feed! The delivery service is amazing too! Fast and courteous!
    Response from Hollywood Feed
    Suzanne, We're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
  • 4.9 out of 5
    Rating 4.0
    Very well stocked and great customer service. A bit pricier. And the return policy is not great
    Response from Hollywood Feed
    Adriana, thank you for the wonderful review! We have several ways to save on your purchases. Be sure to join our text club and our email subscriptions so you can get coupons and flash sales sent to you. We also have monthly sales so don’t forget to check in with us online and in-store to catch the latest deals! Many of our products are on a Frequent Feeder program and we try to keep our prices as low as possible - we'll gladly price match our competitors.
  • 4.9 out of 5
    Rating 5.0
    Very attentive staff
    Response from Hollywood Feed
    Norma, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always a good selection of products & great service.
    Thank you for being our neighborhood pet store.
    Response from Hollywood Feed
    Penny, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Such warm and helful service. Always an inviting atmosphere.
    Response from Hollywood Feed
    Lorna, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always greeted upon entry and always asked how they can help. Nice to not have to waste time looking for things.
    Response from Hollywood Feed
    Heidi, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I miss Jonathan. He was always so helpful, knowledgeable and friendly.
    Response from Hollywood Feed
    Melody, thank you for your kind words. We hope you'll stop by to see the rest of our Hollywood Feed team soon! We know it's always hard to lose a favorite team member, but the rest of our Keller team is eager to assist you in any way!
  • 4.9 out of 5
    Rating 5.0
    Always friendly and helpful!
    Response from Hollywood Feed
    We truly appreciate your continued support and the great review, Paula! We hope to see you again soon!
  • 4.9 out of 5
    Rating 2.0
    On the day we were in the Keller store the two young girls working were real quiet and not helpful at all.
    In past visit employees were very helpful and answered any questions we needed answers to about products.
    Response from Hollywood Feed
    Mark, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience at our Keller store as it appears we've dropped the ball. We do train our staff to help every customer in the best way possible. We value our customers and believe in making you feel important as great customer service should be reflected throughout the company at every level. This will be escalated to the regional manager, Tom Burke, so he can take the appropriate action with our team members. If you would like to reach out to Tom directly, his email is tomburke@hollywoodfeed.com. Again, we are very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    Friendly staff and great array of products to chose from in the store.
    Response from Hollywood Feed
    Thank you for your superb review, Sharon! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Friendly staff, they are always welcoming and eager to help.
    Response from Hollywood Feed
    Terri, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

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  • Hollywood Feed 1251 East Southlake Blvd.
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  • Hollywood Feed 3400 FM 407 E
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 11:30 AM - 6:30 PM
    3400 FM 407 E
    Link to Location Page
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  • Hollywood Feed 3750 Long Prairie Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 11:30 AM - 6:30 PM
    3750 Long Prairie Rd
    Link to Location Page
    Dog Wash
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    CurbsideCurbside
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