Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
*Dog Wash Closes An Hour Early Each Day
(214) 758-0586
10720 Preston Rd
Suite 1004
Dallas, Texas, 75230
10720 Preston Rd
Suite 1004
Dallas, Texas, 75230
Services
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Dog Wash
Grooming Services
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About Hollywood Feed - Preston Oaks
Hollywood Feed is a natural and holistic pet specialty retail store in Dallas, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Daisy Ramirez
Store Manager
Daisy has been with Hollywood Feed for 4 years, driven by a lifelong compassion to help our furry friends and their families. She's a Rio Grand Valley native who came to Dallas to make her fortune in the big city.
Daisy has her own furry family at home, a momma kitty and her two sons: Edo, Waffles and Peter.
She works hard to give them a splendid life and to help those she cares about in her spare time. You can find her and the whole team working to expand their customers' knowledge, to make them and their fur children happier and healthier.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.8 out of 5.0
Rating 4.8
(106 Reviews)- Rating 5.0Rebecca the best. She keeps me coming to Skillman store. Preston royal could use some of her tlc
- Rating 5.0I love this store for all the things my dog needs. Always good customer service and knowledgeable staff.Response from Hollywood FeedDecember 20, 2022Susan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 4.0I love this store and so glad to see it open but the parking is a nightmare at times. Thank goodness for delivery !Response from Hollywood FeedDecember 20, 2022Thank you, Kim, for this feedback. Our Preston store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0Friendly staff and a wide variety of dog products,Response from Hollywood FeedDecember 12, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0It is the perfect store for pet lovers. Their customer service to humans and animals is the best!Response from Hollywood FeedDecember 1, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Love the Groomer Angie and all the employees.
Love the productsResponse from Hollywood FeedNovember 9, 2022Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Preston Rd store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! - Rating 5.0As soon as I walked in I was asked what I could get help with‼️Response from Hollywood FeedNovember 2, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Always have what we need and always a great experienceResponse from Hollywood FeedNovember 9, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedOctober 30, 2022Mindy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Always so helpful when we stop in for dog food or peanut butter ears.Response from Hollywood FeedSeptember 25, 2022Tiffany, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great customer service and knowledgeable staff.Response from Hollywood FeedSeptember 20, 2022Susan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
- Rating 5.0Customer service is always top notch & I can always find what I need!Response from Hollywood FeedOctober 29, 2022Paris, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedOctober 18, 2022Laurie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0There are always things my dog needs or wants at Hollywood Feed. We are greeted with a smile and a “hello” and that is something that makes my pocket book even bigger‼️Response from Hollywood FeedSeptember 7, 2022Michelle, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Excellent customer service!Response from Hollywood FeedSeptember 8, 2022Julie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Amazing staff. Always willing to help and answer any questions. I also appreciate the wide selection of products.Response from Hollywood FeedSeptember 29, 2022Juanita,
Thanks for the awesome review! We are so glad to hear that you enjoy the product selection we carry and the great price point. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We always appreciate the feedback! See you soon. - Rating 1.0Really nice new store with a lot of products. The grooming service the store provides is a mystery. You give your contact info to the front desk and the groomer is to call you. My wife has tried this multiple times and never received a call. I did the same thing yesterday-- hopefully I'll get a call.Response from Hollywood FeedSeptember 30, 2022George,
Thank you for your feedback. We thank you for your honesty and concern dealing with our Preston Oaks store. At Hollywood Feed, we take pride in providing excellent customer service to every customer, so I'd like to apologize for your recent experience as it appears we've dropped the ball. You have done more than your part to set up a grooming appointment and should have been contacted. I have made sure to escalate your complaint to the Regional Manager of this location, Avery Smith, so that they can address this matter with the team. Please reach out to them directly at averysmith@hollywoodfeed.com with more details so that we can work to correct this situation. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right! - Rating 5.0You all are the best!Response from Hollywood FeedAugust 18, 2022Ann, YOU are the best! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Employees are always friendly & professional. Products are always high quality. Store is always clean and store staff always offer to carry heavy stuff to your car.Response from Hollywood FeedAugust 18, 2022Frances, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Very attentive and helpful. Provided me with information about program offerings / deals, etc... but did not push me to anything. Will definitely be a frequent visitor.Response from Hollywood FeedAugust 9, 2022Sally, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!