Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 11:30 AM - 6:30 PM |
Open Today
*Dog Wash Closes An Hour Early Each Day
(214) 758-0586
10720 Preston Rd
Suite 1004
Dallas, Texas, 75230
10720 Preston Rd
Suite 1004
Dallas, Texas, 75230
Services
Chat with an Expert
Adoption Days
Dog Wash
Grooming Services
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Dallas, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Shea Thompson
Store Manager
Shea Thompson currently manages this Hollywood Feed location in Dallas, Texas. She has a German Shepherd mix named Zeus who has grown up at Hollywood Feed. Shea also volunteers with a local dog rescue and has fostered 15 dogs in the last year. She enjoys spending her days off taking her dog to the park, walking on trails, or going on puppy play dates with friends! She loves to give advice and help others with any dog/cat related problems, and her favorite part of coming to work is meeting your animals!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(81 Reviews)- Rating 5.0Great store. Caring staff.Response from Hollywood FeedMay 17, 2022Bruce, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
- Rating 4.0McKinley was very helpful.Response from Hollywood FeedMay 17, 2022Richard, we are so grateful for your wonderful feedback! We are pleased to hear that McKinley at our Preston Oaks location was able to provide you with the best possible service. Although every visit may not be perfect we thank you for shopping with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0Very helpful! I walked out with more than I came for which is always a good sign!Response from Hollywood FeedApril 12, 2022Michelle, thank you so much for such an incredible review! Our team strives to provide a wide variety of the highest quality products for each pet's specific needs and ensure a wonderful experience for each customer! We're thrilled you're pleased with our service, and we hope to see you again soon!
- Rating 5.0Friendly staffResponse from Hollywood FeedApril 11, 2022Mario, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0I ABSOLUTELY LOVE VISITING THIS STORE! EVERYONE IS SO NICE AND HELPFUL!Response from Hollywood FeedApril 1, 2022A 5-star review from a 5-star customer! Thank you for the great feedback, Nicole! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Great customer service. Would not buy my pet supplies anywhere else! Good qualityResponse from Hollywood FeedMarch 29, 2022Steve, thank you so much for such an incredible review! Our team strives to provide a wide variety of the highest quality products for each pet's specific needs and ensure a wonderful experience for each customer! We're thrilled you're pleased with our service, and we hope to see you again soon!
- Rating 5.0I ordered some cat food, thinking I was getting it from a closer store in Richardson. The store on Preston Rd delivered the order and included a Fussie Cat treat in the order. When I gave it to my cat, she was over the moon! Now she asks for it and gets her treat regularly. No she is not spoiled, just LOVED. Had I not received a sample, I would have never know about it. I had to stop by and pick up more squeezable treats. Thanks!Response from Hollywood FeedApril 2, 2022Gina, thank you so much for your incredible review! We are thrilled to hear that your experience with our same day delivery service has been efficient and easy without sacrificing the quality service we aim to provide. One thing we like to do is occasionally throw in a small item we think the customer would enjoy in the hopes of getting them to discover a new treat we think their pet would love, and I am so glad you and your sweet girl are fans! Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
- Rating 5.0I placed an order over the phone to be delivered and the sales person who helped me with it was so kind!Response from Hollywood FeedMarch 8, 2022Laura, thank you so much for your incredible review! We are thrilled to hear that your experience with our same day delivery service has been efficient without sacrificing the quality service we aim to provide. We hope to deliver to you again soon!
- Rating 5.0The employees were very knowledgeable, professional and friendly. They helped us understand what we neededResponse from Hollywood FeedMarch 8, 2022Gwen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
- Rating 5.0Regardless of locations, everyone is always friendly and helpful when I stop in. Very happy to have the location at Preston and Royal open.Response from Hollywood FeedFebruary 22, 2022Daniel, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We are thrilled to hear you have had such great experiences at all our our locations, and we are also happy to have our Preston Oaks location back up and running again. We can't wait to see you back in store again soon!
- Rating 5.0Very helpfulResponse from Hollywood FeedFebruary 17, 2022Nancy, we are so grateful for your wonderful feedback! We are pleased to hear that our Preston location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
- Rating 5.0Very impressed with the helpfulness of staff. And love how they guarantee the lowest price or matching lowest price found. They have a rewards program in buying so many bags of dog food get one free. I’m impressed! Definitely will be doing future business with them. I was so impressed, I have already texted a couple of my friends about Hollywood Feed after first visiting last night.Response from Hollywood FeedFebruary 18, 2022Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedFebruary 14, 2022Janet, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Friendly customer serviceResponse from Hollywood FeedFebruary 11, 2022A 5-star review from a 5-star customer! Thank you for the great feedback, Sue! We hope to see you again soon!
- Rating 5.0Great customer service.Response from Hollywood FeedFebruary 8, 2022Juan, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Assisted me with all of my needs for my Ellie. Store is so clean and bright!Response from Hollywood FeedFebruary 1, 2022Jan, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you and Ellie again soon!
- Rating 5.0My dog eats food which is not stocked in every store. When I called for my last order the Preston Oaks store was out but managed to-get a bag from The Skillman store within a couple if hours. Excellent Customer ServiceResponse from Hollywood FeedJanuary 25, 2022Jan, thank you for the wonderful review! We're so glad our team was able to assist you. At Hollywood Feed we aim to provide the best customer service for all of our customers, and we are thrilled to have such great feedback. Come see us again soon!
- Rating 5.0Fantastic customer service at Preston/Royal location! I’m so glad the store is open again, after the tornado!Response from Hollywood FeedJanuary 19, 2022Silvia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are glad to be back and hope to see you again soon!
- Rating 5.0Christine, the manager, helped me and she was very helpful and knowledgeable.Response from Hollywood FeedJanuary 11, 2022Carol, we’re very proud of the compliment on Christine at our Preston Oaks store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
- Rating 5.0My Doberman and I went to this new store for the 1st time on Friday, 01/07. The attitude of the staff was surprising. VERY upbeat and helpful. Rare to find in retail. I'll be back because of them.Response from Hollywood FeedJanuary 8, 2022Mark, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent