Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 8:30 AM - 7:30 PM |
| Tuesday | 8:30 AM - 7:30 PM |
| Wednesday | 8:30 AM - 7:30 PM |
| Thursday | 8:30 AM - 7:30 PM |
| Friday | 8:30 AM - 7:30 PM |
| Saturday | 8:30 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:00 PM |
Open Today
(512) 531-9936
9901 N. Capital of Texas Hwy
Suite 150A
Austin, Texas, 78759
9901 N. Capital of Texas Hwy
Suite 150A
Austin, Texas, 78759
Services
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SAME DAY DELIVERY
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ORDER BY 6PM & PICK-UP SAME DAY
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ON ORDERS OVER $49
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Andy Simon
Store Manager
Andy has been working in the pet supply industry for nearly a decade. He worked for and then managed the e-commerce department and provided customer service for Austin's signature locally-owned and operated pet supply store Bark N' Purr before making the transition to Hollywood Feed. When they purchased Bark N' Purr, Andy stayed on because he believed in Hollywood Feed's dedication to carrying the best products and providing the best customer service possible. He currently has no pets of his own, but don't tell that to his family members. He regularly dog sits and cares for their pack of three dachshunds, a chiweenie, and some kind of Scottish mix.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(103 Reviews)- Rating 5.0Hollywood Feed is the BEST!!! They always have everything you need for your pets, and good prices. They have same day delivery as well.Response from Hollywood FeedAugust 10, 2021Kathy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great service, friendly staff, great products and prices.Response from Hollywood FeedJuly 19, 2021Lucie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Wonderful customer service and great selections of food and other items.Response from Hollywood FeedJuly 12, 2021Lisa, we are THRILLED to hear about your wonderful experience at our store. Great customer service is always something that we strive for, alongside keeping a wide variety of healthy food for your fur baby in stock! We are happy to have such great feedback! Thank you for the review, and we hope to see you again soon!
- Rating 5.0Amazing service!!!Response from Hollywood FeedJuly 12, 2021Jet, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
- Rating 5.0Great store. Very helpful staff and my dogs love their treat selection.Response from Hollywood FeedJuly 5, 2021Amber, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you and your pets again soon!
- Rating 4.0good customer service although it would be nice if at the register they would mention the current specials especially if you already were going to purchase it...like the 3rd one free kind of thingResponse from Hollywood FeedJuly 5, 2021Carol, thank you for your positive review. We strive to have the best customer service in the industry, therefore I am sorry the sales were not mentioned at checkout! I've escalated your comments to the Regional Manager over this location, Jana, so that she can address this with the team. We hope you'll give us the opportunity to improve on your next visit!
- Rating 5.0Very pleased with, not only the helpfulness, but the knowledge of the Hollywood Feed staff; I do wish it was still called Bark N Purr, which to me was an Austin business and not a national chain, but I guess they needed to grow? I will not stop shopping here - I love the store and the staff!Response from Hollywood FeedJuly 6, 2021We truly appreciate your continued support and the great review! Thank you so very much. We look forward to seeing you again soon!
- Rating 5.0Customer service was excellent. Also, I really like the lupine brand of collars and they have a wide selection.Response from Hollywood FeedJune 7, 2021Seth, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our selection of Lupine collars and hope to see you again soon!
- Rating 5.0The staff is knowledgeable and friendly!Response from Hollywood FeedMay 31, 2021Thank you for the wonderful review, Samantha! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0My dogs love the house brand treats, and the dude who helped was cool.Response from Hollywood FeedMay 17, 2021Thank you for the wonderful review, Colin! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
- Rating 5.0Friendly staff, great selectionResponse from Hollywood FeedMay 10, 2021Bitsy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0The service was great as usual!Response from Hollywood FeedMay 4, 2021Thank you for the splendid review, Randa! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Always love shopping and taking to employees. Very well informed on productsResponse from Hollywood FeedMay 3, 2021Thank you for the wonderful review, Jacqueline! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0Hollywood Feed is always personable and goes above and beyond each time I visit.Response from Hollywood FeedApril 28, 2021Tandi we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedApril 27, 2021Thank you Connor for the 5-stars! We appreciate your support! Our Gateway store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceeded your expectations! Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. Thank you for being a part of the Hollywood Feed family and we look forward to seeing you again soon!
- Rating 5.0Great friendly service as always!
Quality with safety and thoughtfulness !Response from Hollywood FeedMarch 30, 2021Lucie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! - Rating 5.0Friendly advice, welcoming atmosphere. Can’t wait to come againResponse from Hollywood FeedMarch 30, 2021Maggie, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
- Rating 5.0Great guest service All staff always willing to helpResponse from Hollywood FeedMarch 30, 2021Juan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 4.0I loved that the clerk helped us find exactly what we were looking for!Response from Hollywood FeedMarch 30, 2021Thank you Arden for this great feedback! Our Gateway store works hard to give good customer service to everyone. At Hollywood Feed, we strive to go above and beyond to provide a wide variety of quality products for each pet's specific needs! We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience and how we can improve from 4-stars to 5-stars at bark@hollywoodfeed.com. We appreciate you visiting Hollywood Feed. We hope to see you again soon!
- Rating 5.0Always friendly and ever so helpfulResponse from Hollywood FeedFebruary 18, 2021Stacy we thank you for your continued support. Our Gateway store always goes above and beyond to provide the best customer service to our customers. We are very happy that your experiences with them has been phenomenal! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Displaying reviews 1 - 4 out of the 20 most recent