Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 8:30 AM - 7:30 PM |
| Tuesday | 8:30 AM - 7:30 PM |
| Wednesday | 8:30 AM - 7:30 PM |
| Thursday | 8:30 AM - 7:30 PM |
| Friday | 8:30 AM - 7:30 PM |
| Saturday | 8:30 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(512) 531-9936
9901 N Capital of Texas Hwy
Suite 150A
Austin, Texas, 78759
9901 N Capital of Texas Hwy
Suite 150A
Austin, Texas, 78759
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About Hollywood Feed - Gateway
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Danette Mock
Store Manager
Danette Mock currently manages the Gateway Hollywood Feed location in Austin, TX. She is a native Yankee from Connecticut but made her way to Houston, TX area in 2008. She moved to the Austin area in 2018 for a career in healthcare. She currently has 2 dogs, Otis and AJ in Austin and 4 dogs with her family in Houston. Danette was a customer for 4 years, who immediately fell in love with Hollywood Feed and what the company stood for. She made the choice to leave healthcare this year and come work with a company she truly believes in. In her free time, she loves to go to baseball, football and hockey games. She enjoys cooking and spending time with her dogs and family. She is so happy to call Hollywood Feed home and would love for you to stop by the store so they can love on your pets and welcome you to the Hollywood Feed Family.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(133 Reviews)- Rating 5.0They have a great inventory and the staff women was very helpful and very nice. I’ll be going back for my dog and cat needs! Thank you!
- Rating 5.0Great customer service! Always helpfulResponse from Hollywood FeedDecember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Greeted with a friendly face and top notch customer service. Highly recommend.Response from Hollywood FeedNovember 19, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 4.0First time. Going backResponse from Hollywood FeedNovember 15, 2022Nina this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
- Rating 5.0Very helpfulResponse from Hollywood FeedNovember 15, 2022Nancy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great customer service! The employee at the front even gave us a coupon to try out their same day delivery program.Response from Hollywood FeedNovember 9, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Hollywood Feed has great customer service along with a good selection of pet food and toys. Our dog is very happy.Response from Hollywood FeedNovember 9, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great service and adviceResponse from Hollywood FeedOctober 31, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0Great service!Response from Hollywood FeedOctober 31, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great service and products!Response from Hollywood FeedSeptember 17, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great customer service. They gave my dog a treat!Response from Hollywood FeedSeptember 13, 2022Stephanie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 4.0Knew their products. friendlyResponse from Hollywood FeedJuly 27, 2022Thank you for this feedback, Sue. Our Gateway store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0Always so friendly and helpful, quick to assist and great delivery service!Response from Hollywood FeedJuly 18, 2022Kelli, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We hope to deliver to you again soon!
- Rating 5.0Always great customer service.
I went in earlier and due to a recent surgery I am unable to lift more than 20 pounds so I asked the Team member if she could carry both the food and cat litter to the register and my car and she was happy to help! This is why I keep coming back.
Plus, the employees always seem to happy.Response from Hollywood FeedMay 24, 2022Sheila, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! - Rating 5.0Extremely helpful and friendly staff!Response from Hollywood FeedMay 24, 2022Joe, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great products and service with loyalty rewardsResponse from Hollywood FeedApril 26, 2022Lucie, thank you for the wonderful review! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal!We have several ways to save on your purchases. Be sure to join our text club and our email subscriptions so you can get coupons and flash sales sent to you. We also have monthly sales so don’t forget to check in with us online and in-store to catch the latest deals! Many of our products are on a Frequent Feeder program and we try to keep our prices as low as possible - we'll gladly price match our competitors.
- Rating 5.0Great prices, products and customer service.Response from Hollywood FeedApril 21, 2022Lori, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.0Great, HUGE selection and everyone on staff is super friendly and knowledgeable :)Response from Hollywood FeedMarch 24, 2022Miaram, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great selection and super friendly staff!Response from Hollywood FeedMarch 22, 2022Cassandra, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Love shopping here! Staff is knowledgeable, helpful and professional. They are animal lovers and love their customers.
Displaying reviews 1 - 4 out of the 20 most recent
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!