Hollywood Feed 4604 Burnet Road: {KEYWORDS} in Austin, TX

Hollywood Feed - 4604 Burnet Road

4.8 out of 5.0
Rating 4.8
(147 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed 4604 Burnet Road: {KEYWORDS} in Austin, TX
Store Information
Day of the WeekHours
Monday8:30 AM - 7:30 PM
Tuesday8:30 AM - 7:30 PM
Wednesday8:30 AM - 7:30 PM
Thursday8:30 AM - 7:30 PM
Friday8:30 AM - 7:30 PM
Saturday8:30 AM - 7:30 PM
Sunday10:00 AM - 6:00 PM
Open Today
(512) 452-3883
4604 Burnet Road
Austin, Texas, 78756
4604 Burnet Road
Austin, Texas, 78756
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 4604 Burnet Road Austin, TX
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Collin Einkauf
Store Manager
Collin Einkauf is the manager at the Hollywood Feed - Burnet Road location. He and his crew at Store 49 would love to see you, so stop by and become part of the Hollywood Feed family!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(147 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Staff are very helpful!
    Response from Hollywood Feed
    Yolanda, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
  • 4.8 out of 5
    Rating 4.0
    Does COVID prevent treats being given to dogs? Haven't had this happen in a long time.
    Response from Hollywood Feed
    Dixie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve and grow. Although every visit may not be perfect we thank you for continuing to shop with us. At Hollywood Feed, we are all things pets and enjoy spoiling every pet that comes inside our stores. We are always happy to give out treats to our four-legged friends if the pet parent allows us to. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with the Regional Manager, Jana McMillan, at janamcmillan@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
  • 4.8 out of 5
    Rating 5.0
    This was my first visit andI found the staff to be friendly and informative. I’ll be back.
    Response from Hollywood Feed
    Anselmo, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. Welcome to the Feed Family! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always on schedule!
    Response from Hollywood Feed
    Nikki, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Staff really love pets and are super helpful.
    Response from Hollywood Feed
    Tracy, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love Hollywood Feed - they're AWESOME, been using them for years and love them!
    Response from Hollywood Feed
    Courtney, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service not only within the store but also online.
    Response from Hollywood Feed
    Jerry, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
  • 4.8 out of 5
    Rating 5.0
    This place is awesome with it’s reward program, I love all the monthly specials. I’ve been taking my dog here since she was a puppy, they are happy to see her every time!
    Response from Hollywood Feed
    Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.8 out of 5
    Rating 5.0
    I went to Hollywood Feed for the first time recently with my family to get some things for our new puppy. The staff was super friendly, helpful and provided lots of recommendations. We've been back 2-3 times since. We love the convenience of the central location and the quality of the products. Would definitely recommend.
    Response from Hollywood Feed
    Elena, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Everyone is so nice!
    Response from Hollywood Feed
    Charles, this review is amazing! Thank you for the kind words! We are proud of our Burnett Road store and the team! Great customer service is always something that we strive for and we are happy to have such great feedback! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always excellent service
    Response from Hollywood Feed
    Judith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service!
    Response from Hollywood Feed
    Marybeth, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    This place is the best! Everyone that works there makes me feel like family & ALWAYS asks about my dog.
    Response from Hollywood Feed
    Kathryn, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.8 out of 5
    Rating 5.0
    Staff was very friendly and helpful. Our pets enjoy the Wellness Brand of dogfood, but it appears that you may be phasing-out that line. I drive from north Austin to your store just to get Wellness.
    Response from Hollywood Feed
    Thank you for the terrific review, Denis! Great customer service is always something that we strive for and we are happy to have constructive feedback from our customers. Regarding the Wellness brand of dog food, we have no current plans to phase it out. A special order for this item can be requested from the Burnet Road store in Austin so they can be sure to have it in stock for you. You can reach out to them directly at 512-452-3883 to let them know this is something you're interested in! Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Knowledgeable and very helpful staff. Great experience!
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Always friendly and genuinely want to help! Love this location!
    Response from Hollywood Feed
    Nicole, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
  • 4.8 out of 5
    Rating 5.0
    Always greeted upon arrival. Friendly. Sometimes out of desired cat products.
    Response from Hollywood Feed
    Sue, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We will gladly try to get the desired product from another location for you or ask for a special order to be placed. Please visit us again soon!
  • 4.8 out of 5
    Rating 5.0
    Good people, good selection, and they care.
    Response from Hollywood Feed
    John, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Extremely friendly and great customer service! We have found our new place to get pet supplies!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you for the awesome feedback, Brian! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Staff is always friendly and extremely helpful.
    Response from Hollywood Feed
    Judson, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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