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Featured Products and Services
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Hollywood Feed has always been committed to bringing you the best for your pets at the best prices, which is why we ARE a different breed.
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About Hollywood Feed Austin, TX
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.03/26/20Friendly, Kind, Informative....ECT.
I will definitely be coming back!Response from Hollywood Feed3/31/20Slade, thanks so much for this great review! Our team works hard to be well informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon!
- Rating 5.03/26/20Always business with a smile!
- Rating 5.03/19/20The staff kindly let me in 10-minutes early. Everyone was very friendly. I got quick help finding what I needed and was on my way.Response from Hollywood Feed3/24/20Thank you for this amazing review, Denis!! Our team works hard to provide the best experience during each visit. Come back and see us again soon!!
- Rating 5.03/18/20Hollywood Feed is my go to place for all my animals food and supplies.Response from Hollywood Feed3/26/20Thank you for the wonderful review, Carolyn! We're thrilled you're pleased with our selection and team's service and hope to see you again soon!
- Rating 5.03/5/20Quality products, competitive prices, helpful staff, excellent return policy.Response from Hollywood Feed3/6/20Thank you so much for the great testimony, Merrell! Our team strives to go above and beyond to ensure an excellent experience for every customer! We're thrilled you appreciate our Hollywood Feed Promise and hope to see you again soon!
- Rating 5.03/5/20Always great service!Response from Hollywood Feed3/6/20Kathy, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.02/27/20Most friendly and knowledgable staff! I mean it. Everyone is a pleasure to talk with.Response from Hollywood Feed2/28/20Miles, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! Thank you so much for your 5-star review!
- Rating 5.02/16/20Definitely, great customer service. Young man accompanied me to the cat & kitty section, assisted me to get 2 bags of cat food and took to my car after purchase.TU.Response from Hollywood Feed2/16/20Thank you for the wonderful review, Jan! Our team always strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.02/14/20Incredible customer service from every single person that works there. They work with my budget, suggest product my animals like, order cat food special for me, and are just so over the top nice. I've been shopping at Hollywood feed for 6 years because of the service, but the Austin location goes above and beyond.Response from Hollywood Feed2/14/20Thank you so much for the great testimony, Amanda! Our team strives to go above and beyond to ensure an excellent experience for every customer. Our compassionate team attends over 40 hours of training each year on pet nutrition and products so we can better serve our guests and of course their furry friends! We are so glad you are pleased and look forward to seeing you again soon!
- Rating 5.02/6/20Very friendly staff and very knowledgeable.Response from Hollywood Feed2/7/20Thank you for the splendid review, Mario! Our team attends monthly training on pet health and products to ensure well-informed service for our customers! We hope to see you again soon!
- Rating 5.02/5/20Awesome service. Would like more grain in options for foodResponse from Hollywood Feed2/5/20Thank you for the splendid review, Andrew! We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at email@example.com so that we can pass your suggestions along to the appropriate buying team! We're thrilled you're pleased with our service!
- Rating 4.01/8/20I can tell there has been more efforts in Customer Service. I get my dog food and a certain treat from you guys but I find I am having to get the rest of my items from another pet store. The selection at your store has been diminishing, not as much variety. I don't like ordering from your store then picking it up. If I wanted to do that I could have done that originally.Response from Hollywood Feed1/8/20Wow! Thank you so much for taking the time to leave this wonderful review, Iris! Our team strives to go above and beyond to make each customer experience excellent by providing quality products at competitive prices! It's our goal to keep our shelves stocked with a wide variety of products to fit each pet's specific needs. If we do not have the item that you are looking for, let us know and we will be glad to pass your suggestion along to our buying team for future consideration. Come back and see us again soon!
- Rating 5.01/3/20My favorite pet food shop in Austin!Response from Hollywood Feed1/3/20Thank you for your amazing review, Emily! We greatly enjoy providing top-notch service, just as much as you enjoy shopping with us!
- Rating 5.01/2/20Great, healthy products. Our dogs LOVE going there, and the people who work there are super nice. They always remember us and our dogs.Response from Hollywood Feed1/5/20Thank you for the wonderful review, Coco! Our team strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.012/6/19Excellent staff...friendly and knowledgeable...great assortment of pet products...keep up the good work!Response from Hollywood Feed12/6/19Thank you for the fantastic review, Judson! Our team strives to provide an excellent experience for every customer! We hope to see you again soon!
- Rating 5.011/27/19Fast and friendly informative service. Thank you.Response from Hollywood Feed11/27/19Natalie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
- Rating 5.011/26/19Y'all are awesome!Response from Hollywood Feed11/26/19Thank you for the wonderful review, Dana! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.011/24/19Always a great selection and the most helpful staff -- I've never been there that someone didn't help with heavy bags of food or litter. Hard to find such friendly customer service anymore.Response from Hollywood Feed11/25/19Thank you for the amazing review, Edith! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
- Rating 1.011/21/19I have been going to Bark and Purr since 1973 for all my dogs needs. Since Hollywood Feed has taken it over there has been a steep decline in customer service by some staff bordering on rudeness. There are few people in the store these days so staff are not busy but several don’t want to help you at all. Very sad to see the favorite local neighborhood pet store for decades go downhill so quickly after being taken over by a chain. I now only go there as a last resort.Response from Hollywood Feed11/22/19Kathy, thank you so much for taking the time to leave us with your feedback. In August 2016 we welcomed the Bark 'n Purr family to our Hollywood Feed pack. Because Bark 'n Purr has become so much a part of our Hollywood Feed family, this past August we made the decision to change the name of our Austin stores to match the rest of the pack. We never intend to give less than incredible customer service, so this matter will be escalated to the regional manager, Jana, so she can take the appropriate action with our team. If you would like to reach out to her directly, please email her at firstname.lastname@example.org with details regarding your experience. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!
- Rating 5.011/21/19My favorite pet store in town! Only place I will go. An amazing selection that more importantly I TRUST, and the friendliest staff.Response from Hollywood Feed11/22/19Thank you for the amazing review, Elizabeth! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
Nearby Hollywood Feed Locations
- 8:30 AM - 7:30 PM 8:30 AM - 7:30 PM 8:30 AM - 7:30 PM 8:30 AM - 7:30 PM 8:30 AM - 7:30 PM 8:30 AM - 7:30 PMClosed Today9901 N. Capital of Texas HwySuite 150AAustin
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PMClosed Today7401 O'Connor DriveRound Rock