Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 8:30 AM - 7:30 PM |
| Tuesday | 8:30 AM - 7:30 PM |
| Wednesday | 8:30 AM - 7:30 PM |
| Thursday | 8:30 AM - 7:30 PM |
| Friday | 8:30 AM - 7:30 PM |
| Saturday | 8:30 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(512) 452-3883
4604 Burnet Rd
Austin, Texas, 78756
4604 Burnet Rd
Austin, Texas, 78756
Services
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Adoption Days
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Collin Einkauf
Store Manager
Collin Einkauf is the manager at the Hollywood Feed - Burnet Road location. He and his crew at Store 49 would love to see you, so stop by and become part of the Hollywood Feed family!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.8 out of 5.0
Rating 4.8
(197 Reviews)- Rating 5.0I love this particular store. It used to be Bark & Purr. I love the staff. They helped me find food my picky doggy loves. Some times I get to see the old owners. It is by no means my closest store. But I love it.
- Rating 5.0The gentleman that served us was most friendly and helpful! He helped me find quality food for our aging Goldens and assured us that if our dogs didn’t like it, we could return the food and it would be donated. We love this store!
- Rating 5.0Customer Service is always 5 stars. Friendly and knowledge staff. I also appreciate the rewards programs and the variety of healthy, organic and chemical free items in the store.Response from Hollywood FeedAugust 5, 2022Brookley, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Friendly and HappyResponse from Hollywood FeedJuly 30, 2022Thank you Bill for the kind words! We appreciate your continued support! Our Keith Bridge store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
- Rating 5.0I’ve been shopping at Hollywood Feed on Burnet Rd in Austin for many years. They carry high quality products, always have a helpful, friendly staff and participate in product line rewards programs. I so appreciated being able to order & get same day delivery during the pandemic lockdown. I also like that I can return products that don’t work for my pets with no hassle.
- Rating 5.0Friendly staff and wonderful customer service!Response from Hollywood FeedJuly 19, 2022Connie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0I needed a particular frog toy and an employee was able to find it for me.Response from Hollywood FeedJuly 18, 2022Lois, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Staff is super friendly and helpfulResponse from Hollywood FeedJune 14, 2022Elizabeth, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0The gentleman working the register was polite and friendly. Unfortunately, it appears that there is no stopping the ongoing price increases. This is a heads-up that I will likely switch to a lesser dog food brand, that is cheaper, and can be picked-up much closer to home.Response from Hollywood FeedJune 14, 2022Denis, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible. However, I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. MAP stands for “Minimum Advertised Price” and is a legal policy for the lowest possible price a product can possibly be sold for. Our team works hard to make sure our prices are competitive, but if you find a product you believe to be overpriced, please let us know at bark@hollywoodfeed.com. We can sometimes miss things! We also have a Price Match Guarantee! If you are able to find an identical product at another retailer listed at a cheaper price, we will investigate and match it for you! Thank you again for your feedback, and we hope to see you again soon!
- Rating 5.0Great everything customer service cleanliness of store was awesomeResponse from Hollywood FeedJune 14, 2022Georgia, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
- Rating 5.0Always attentive, personable and knowledgeable staff!Response from Hollywood FeedJune 14, 2022Cary, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Awesome customer service, as always. Thank you Lisa.Response from Hollywood FeedMay 31, 2022Margret, we are so grateful for your wonderful feedback! We are pleased to hear that Lisa at our Burnet location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
- Rating 5.0Most friendly staff you’ll find in Austin!!Response from Hollywood FeedMay 25, 2022Elle, we are thrilled to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
- Rating 4.0Great quality treats and food for my pup at competitive prices. Helpful staff too!Response from Hollywood FeedMay 24, 2022Amanda, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedMay 24, 2022Stephanie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Terrific personnel in the store. They obviously love animals and are knowledgeable. Great selection of foods.Response from Hollywood FeedMay 17, 2022Bill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Please come back and see us!
- Rating 5.0Friendly staffResponse from Hollywood FeedMay 17, 2022Susan, we are THRILLED to hear about your wonderful experience at our store. Thank you for the review and hope to see you again soon!
- Rating 4.0The Burnet road location is mainly catered to dogs. Small cat section. :-(Response from Hollywood FeedMay 10, 2022Norma Jean, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in our services, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time.
- Rating 5.0great selection and customer service is excellent!Response from Hollywood FeedMay 5, 2022Tera, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Thank you for your great service. My dogs thank you too.
From prompt same day delivery to putting the frozen food in my freezer.
It just can't get any better.
Anne KeeResponse from Hollywood FeedMay 4, 2022Wow! This review is amazing! Thank you so much for such a huge compliment, Anne! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer, be it in the store, or through our same day delivery service. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Displaying reviews 1 - 4 out of the 20 most recent