Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
*Dog Wash Closes An Hour Early Each Day
(901) 452-2474
434 Collins St
Memphis, Tennessee, 38112
434 Collins St
Memphis, Tennessee, 38112
Services
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Dog Wash
Grooming Services
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About Hollywood Feed - Collins
Hollywood Feed is a natural and holistic pet specialty retail store in Memphis, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Cristin Smith
Store Manager
Cristin Smith has been with the Hollywood Feed team since February of 2019 when she started as an Assistant Manager at the Olive Branch location. A year later she was transferred to Memphis and then in August of 2020, she happily accepted a promotion to Store Manager at the Broad location on Collins Street. Cristin loves being a part of the Hollywood Feed Family, where she truly believes she is making a difference in the community she serves. Outside of work, Cristin volunteers as a board member with Mid-South Pride and other LGBTQ+ organizations in Memphis. Cristin lives with her partner Christa Gilliland, regional manager of the Memphis Market, and their nine fur babies. Their tribe includes three Great Danes, one of whom is deaf, a Cattle Dog, a Blue Heeler, a Pug, a French Bulldog with dwarfism, one hearing cat and one deaf cat. When she isn’t at the store, or finding ways to get involved in her community, you can find Cristin utilizing her green thumb to maintain a yard she takes pride in!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(396 Reviews)- Rating 5.0Great attitudes!
- Rating 5.0Always friendly staff (two leg kind and the four legged kind). Lots of variety in pet products and reasonably priced.Response from Hollywood FeedDecember 6, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0The entire staff is knowledgeable and caring. I’ll never shop anywhere else for my pet food and supplies.Response from Hollywood FeedDecember 5, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0Staff is always helpful and knowledgeable.Response from Hollywood FeedNovember 22, 2022elby, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0Always great customer serviceResponse from Hollywood FeedNovember 19, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0The staff here is ALWAYS helpful and kind (even at the end of a long day when you know people must be ready to go home!) They make every effort to make your experience a good one! Thank you!Response from Hollywood FeedNovember 9, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0One of the best experiences. They were having a little sale out front and the girls out there were exceptional.Response from Hollywood FeedNovember 9, 2022We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Everyone at HF is always so friendly and helpful!
After our Great Dane passed away, we’ve been fostering strays until they’re rehomed. HF takes care of each stray’s need with a smile!Response from Hollywood FeedNovember 3, 2022Jack And Dave, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! - Rating 5.0I love coming to Hollywood Feed. The staff is always friendly and helpful. I would rather support a local store and especially a company who treats their employees well and I am confident when I shop at Hollywood Feed I am supporting just that.Response from Hollywood FeedOctober 30, 2022Ariana, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Wonderful employee. She was courteous, well versed in products, & friendly!!Response from Hollywood FeedOctober 30, 2022Helen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Y’all are the best!! I always love petting the pups behind the counter too!Response from Hollywood FeedOctober 30, 2022Kirsten, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0very very good..clean store, items in stock, cheerful and helpful staff...what's not to like ? pleasure shopping there.Response from Hollywood FeedOctober 29, 2022Nick, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Excellent Customer Service the girl who helped me, her dog is piglet! Anyways she took time not only on the phone but walked with me around the store to help me make choices as well as tips for both my having cats and a dog. Will definitely be back!Response from Hollywood FeedNovember 4, 2022Danica, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Always helpful to guide you to whatever product you might need. I love that they always offer a good variety of items and my dogs have loved all the treats I have bought from Hollywood Feed.Response from Hollywood FeedOctober 31, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Will was excellent. He was so helpful. I have a new puppy and he made sure I didn’t leave with out the necessities. I saved more money than I thought. I will be back to visit him.Response from Hollywood FeedOctober 10, 2022Jeneaki, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Will was able to provide you with the best possible service. Our Collins store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedNovember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0great customer service . variety of optionsResponse from Hollywood FeedOctober 4, 2022Eshonti, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great customer service!!! This was my second visit to this store and I actually enjoyed both visits. So far all the team members seemed to be very knowledgeableResponse from Hollywood FeedSeptember 30, 2022Christian, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!
- Rating 5.0Staff is excellentResponse from Hollywood FeedOctober 18, 2022Elizabeth, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0We love Hollywood Feed. Always so helpful and their delivery service is outstanding. We love yall.Response from Hollywood FeedOctober 29, 2022Kerry, we appreciate your feedback on our Same Day Delivery Service. We are thrilled you are pleased with our speedy Same Day Delivery Service. We hope to deliver to you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!