Hollywood Feed Germantown

Thank you for the splendid review, Georgia! Our team strives to go above and beyond to provide every customer with an excellent experience! We're thrilled you're pleased with our prices and hope to see you again soon!

Jill, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!

Allen, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!

Thank you for the wonderful review, Candace! We're thrilled you're pleased with our service and selection and hope to see you again soon!

Thank you for the wonderful review, Ceci! Our team strives to go above and beyond for every customer! We hope to see you again soon!

Carol, such a wonderful review, we thank you so much! We hope to see you again soon!

Alejandra, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Germantown location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Christa, so that she can address this matter with our team. If you would like to reach out to her directly, her email is christa@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visits, and hope that you will give us the opportunity to make this right!

Rick, thanks so much for this great review! Our team works hard to be well informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon!

Diane, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon!

We are THRILLED to hear about your wonderful experience at our Germantown store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!

Cheryl, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!

Hello Clarice! Thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!

Gail! Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!

Sara, thank you so much for this great feedback! We are thrilled to hear you are enjoying our Same Day Delivery service! We hope to see you again soon!

Dick, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you and your dog again soon!

Nancy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!

Kellie! We appreciate the compliment for our team at our Germantown location! Hope to see you again soon!

Katherine, we are so happy to hear you are pleased with our service, especially our Same Day Delivery!! Hope to see you again soon!

Janet, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!

Kim, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve exceeded your expectations during your visit! Thank you again, and we hope to see you again soon!