Hollywood Feed Germantown: {KEYWORDS} in Germantown, TN

Hollywood Feed - Germantown

4.8 out of 5.0
Rating 4.8
(400 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Germantown: {KEYWORDS} in Germantown, TN
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(901) 757-1077
2031 S Germantown Rd
Germantown, Tennessee, 38138
2031 S Germantown Rd
Germantown, Tennessee, 38138
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Clippers & CombGrooming Services
Get directions to Hollywood Feed at 2031 S Germantown Rd Germantown, TN
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Germantown, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Moe got introduced to Hollywood Feed by her Mom and Aunt who already worked there. It was a natural fit with her love for animals- especially dogs ! She started out as an associate but quickly moved to an assistant manager position. Moe loved this position because it gave her the opportunity to still interact with customers but also with the associates as well. The opportunity came to move into a manager position and she quickly took on the responsibilities! Moe says, "I have been in the role a very short time, but with the help of my wonderful HF family I am able to train and motivate the associates to be the best at their job!" She has three doggos - a Chihuahua, a Boxer, and a Beagle. Stop by store 4 and say hi to Moe and her team!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(400 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    We have a new puppy so new customer. Employees understood and helped up get set up on system and with finding dog food.
    Response from Hollywood Feed
    Thomas, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    This is one of my favorite Hollywood Feed stores. The customer service is always on point.
    Response from Hollywood Feed
    Miranda, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are so proud of our Germantown location! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent service. So very helpful and courteous. Great products.
    Response from Hollywood Feed
    Lynn, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The staff are very knowledgeable and really a pleasure to visit with.
    Response from Hollywood Feed
    Zoe, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone is so helpful. They will answer your questions.
    Response from Hollywood Feed
    Hi Jami H.
    We truly appreciate your continued support and the great review! Thank you so very much.
  • 4.8 out of 5
    Rating 5.0
    Very nice employees.
    Response from Hollywood Feed
    Hi Lori F.

    Thank you so much for your 5-star review! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service.
    Response from Hollywood Feed
    Hi Danielle H.

    Thank you so much for your 5-star review! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Always greeted when you walk in and offers to help you find what you need. Offer to take purchases to car
    Response from Hollywood Feed
    Donna, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon
  • 4.8 out of 5
    Rating 5.0
    Always great products and superior service.
    Response from Hollywood Feed
    Robin, provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I don’t think there has ever been a time that I have gone to Hollywood Feed and not gotten great service! You are greeted with a “hello” when you walk in the door and always a “can I help you find something”! And the staff is knowledgeable about their products. I love doing business at Hollywood Feed! Tammy B
    Response from Hollywood Feed
    Thank you for the kind words, Tammy! We appreciate your continued support! Our Germantown store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon! 
  • 4.8 out of 5
    Rating 5.0
    My last trip to Hollywood Feed was in Germantown, TN. My dog Max loved the young man who was helping us so much I thought we would never leave.
    Response from Hollywood Feed
    We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Great service! Employees are so nice & helpful. ❤️
    Response from Hollywood Feed
    Margie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    friendly and helpful
    Response from Hollywood Feed
    Tina, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    During my home reno, I misplaced my slicker brush for my Pyr. Hopped online, found one on the HWF website (at 10PM Friday night). Ordered it, picked it up Saturday morning; great customer service! Bonus ... new slicker brush is auto cleaning.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Patricia! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always great service at Hollywood Feed! My go-to place for my pets!
    Response from Hollywood Feed
    Greg, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Love the self-service dog wash!
    Response from Hollywood Feed
    Jana, such a wonderful review, we thank you so much! We are so thrilled to hear you have enjoyed the use of our Self-Serve Dog Wash stations! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Good and knowledgeable input from staff on what I should buy.
    Response from Hollywood Feed
    Claire, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.8 out of 5
    Rating 3.0
    Girl with the big hair woke up on the wrong side of the bed
    Response from Hollywood Feed
    Diana, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Germantown location have missed the mark. Please reach out to the Regional Manager of this location, Christa Gilliland, directly at christa@hollywoodfeed.com with more details so that we can work to correct this situation with our team. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.8 out of 5
    Rating 5.0
    I have to rave about Taylor. He is not just Taylor, but he is TAYLOR! Very helpful!!!
    Response from Hollywood Feed
    Janet, we are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
  • 4.8 out of 5
    Rating 5.0
    Taylor was very knowledgeable and thought me the importance between clean ingredients & fillers! Phenomenal service!
    Response from Hollywood Feed
    Layola, we’re very proud of the compliment on our team member at our Germantown store! We are pleased to have Taylor on our team. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again! 
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

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  • Hollywood Feed 1001 N Germantown Pkwy
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  • Hollywood Feed 3615 S Houston Levee Rd
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  • Hollywood Feed 4864 Poplar Ave
    9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM
    4864 Poplar Ave
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    Delivery
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    Grooming
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