Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(901) 316-0362
3615 S Houston Levee Rd
Collierville, Tennessee, 38017
3615 S Houston Levee Rd
Collierville, Tennessee, 38017
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About Hollywood Feed - Collierville
Hollywood Feed is a natural and holistic pet specialty retail store in Collierville, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Nichole Phelps
Store Manager
Nichole is a dedicated Store Manager and animal lover. She loves doing research to find the best possible diet for her customer’s fur babies. Nichole says that Hollywood Feed has given her the training and experience necessary to successfully help the animals in her Collierville Community, though we say that Nichole's dedication is what gave her these tools. She says: “Nothing brightens my day more than to have a customer return saying their pet is thriving.” When you walk into the Collierville store, you instantly understand Nichole's passion and devotion to her work and her amazing co-workers. She embodies the phrase, “If you are passionate and truly love what you do you never work a day in your life.”
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.8 out of 5.0
Rating 4.8
(407 Reviews)- Rating 5.0Goodness. Wouldn’t shop anyplace else. Feels like I am walking into a family gathering. Hollywood Collierville is over the top!!
- Rating 5.0I was looking for a specific Kong Christmas toy that I had bought last year but haven’t been able to find them. This store didn’t have them but the young lady that asked if she could help me, went out of her way to try and find them at other stores. She found them and had them transferred to the collierville store on the truck. She was the only one who even asked me if I needed help and I’m so thankful she took the time to help me find what I wanted for my dog’s Christmas. She is a huge asset to your store when in this time period, most younger people don’t care about customers or providing good customer service. As some who worked retail for about 15 years, this young lady is a rare jewel for today’s time.Response from Hollywood FeedDecember 2, 2022Denise, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Staff is top notch!!!!Response from Hollywood FeedDecember 2, 2022Jane, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Store Manager is amazing! A big help..:Response from Hollywood FeedNovember 15, 2022We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Great customer service, Great Attitude and they never disappoint at Hollywood Feed. My fur babies and I love it!!!!!Response from Hollywood FeedNovember 15, 2022Tameka, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 2.0Houston Levee - nobody offered to help me find anything. I had a bag of dog food and 2 cases of canned and nobody helped me with the door while I was struggling to exit. I won't return to this location.
- Rating 5.0Everything was goodResponse from Hollywood FeedNovember 13, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0Love the new store setup. Always friendly, helpful, and knowledgeable. Love my Hollywood Feed friends.Response from Hollywood FeedNovember 9, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0Excellent customer serviceResponse from Hollywood FeedNovember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Super Friendly and Knowledgeable staff at this store. This is now out go to pet supply store.Response from Hollywood FeedNovember 3, 2022Joel, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedOctober 30, 2022Pat we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Friendly and helpful staffResponse from Hollywood FeedOctober 30, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great experience I love that they are growing and expanding their store great product great people been there 20 yearsResponse from Hollywood FeedOctober 31, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0My go to Hollywood Feed store for both me & my mother! They are always helpful and patientResponse from Hollywood FeedOctober 31, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0I'd give y'all five stars! Everyone is always friendly and helpful. We love doing business here.Response from Hollywood FeedNovember 11, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 3.0No one ever asked if they could help me, and everyone was so busy rearranging the store. They had acquired more space next door.Response from Hollywood FeedNovember 11, 2022Thank you Susanne for this feedback. Our Collierville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 4.0It good serviceResponse from Hollywood FeedSeptember 29, 2022Thank you for this feedback, Amanda. Our Collierville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 4.0great customer serviceResponse from Hollywood FeedSeptember 29, 2022Thank you for this feedback, Frances. Our Collierville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0Great customer service and friendly staff as always!!Response from Hollywood FeedOctober 1, 2022Gail, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
- Rating 5.0All of the Hollywood Feed employees are always helpful when anyone walks in the door. I could order pet food online, but I had rather go inside a Hollywood Feed store and support a local business. The helpfulness and friendliness bring me back each time. This location is close to my work, and I can't reach the pet food that I buy, but I don't have to worry because an employee is there to help me every single time I visit.Response from Hollywood FeedNovember 8, 2022We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
We are THRILLED to hear about your wonderful experience at our Collierville store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!