About Hollywood Feed Lexington Square
Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, SC. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.011/14/19Always really helpful & knowledgeable. It’s one of my favorite & happy places.Response from Hollywood Feed11/16/19Thank you for the splendid review, Alice! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.011/14/19Friendly folks, knowledgable about products and helpful in finding dogfood I wantedResponse from Hollywood Feed11/16/19Thank you for the wonderful review, Judy! We're thrilled to hear you're pleased with our service and hope to see you again soon!
- Rating 5.011/4/19We really love Hollywood Feed, this time was our first issue ever and we went in to get our dog food thinking it was buy one get one free and it wasn’t until after I paid that we realized it was puppy only, even the workers thought it was and we had to go back and read the fine print.Response from Hollywood Feed11/5/19Thank you so much for taking the time to leave us your feedback! While we appreciate the five-stars, we are very sorry to hear of the confusion over the sale item that you purchased. We strive to always provide the best level of service and the best prices possible, so we do apologize for any confusion that there may have been in regards to this sale. If you would like to provide more information on this visit, feel free to reach out to the regional manager of this location, Mary. Her email is email@example.com. Thank you so much and we appreciate you letting us know about this!
- Rating 5.011/2/19Very friendly and knowledgeableResponse from Hollywood Feed11/3/19Thank you for the wonderful review, Jennifer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.011/1/19We always enjoy shopping here, with or without the fur baby!Response from Hollywood Feed11/1/19We appreciate this great review, Sue!! Our team strives to offer the best service to all of our guests - but especially our four-legged guests!
- Rating 5.010/31/19Great service and very friendly staffResponse from Hollywood Feed10/31/19Teresa, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.010/30/19Great staff! Wonderful selection!Response from Hollywood Feed10/31/19Thank you for the splendid review, Janet! We're thrilled to hear you're pleased with our staff and selection and hope to see you again soon!
- Rating 5.010/29/19the best pet supply store anywhere near!Response from Hollywood Feed10/29/19Maddison, such a wonderful review, we thank you so much!
- Rating 5.010/28/19Top shelf staff, service and products for our pet.Response from Hollywood Feed10/28/19Joe, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 4.010/24/19Super clean. Staff was helpful amd talkative. Very niceResponse from Hollywood Feed10/25/19Thank you for the splendid review, Brandye! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.010/19/19Staff is knowledgeable, friendly, and efficient!Response from Hollywood Feed10/20/19Thank you for the splendid review, Connie! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.010/17/19Staff are very knowledgeable and very friendly.Response from Hollywood Feed10/17/19Nancy, we are so grateful for your stellar review! It is always great to hear of a wonderful experience had at one of our locations. Both our two- and four-legged employees hope to see you again!
- Rating 5.010/16/19Love Hollywood feed!! They carry and emphasize made in USA products!! Awesome staff friendly, knowledgeable & helpful.Response from Hollywood Feed10/16/19Hi, Mindy! Thank you so much for your positive review! Our staff attends 40-50 hours of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
- Rating 5.010/3/19The girls there are always helpful and friendly. We going there to shop for our pups!Response from Hollywood Feed10/4/19Margaret, thank you so much for your positive review! Our staff attends 40-50 hours of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
- Rating 2.010/2/19The food is still good. The customer service seems a lot less friendly.Response from Hollywood Feed10/3/19Karen, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your two stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Mary, so she can take the appropriate action with our team. If you would like to reach out to Mary directly, please e-mail her at MaryCarter@HollywoodFeed.com with details regarding your experience. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!
- Rating 5.09/26/19Great experienceResponse from Hollywood Feed9/26/19Thank you for the wonderful review, Mike! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.09/25/19Great knowledgeable customer serviceResponse from Hollywood Feed9/26/19Thank you for the splendid review, Beth! Our team strives to provide well-informed service for every customer! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.09/20/19Not sure what I would do without Hollywood feed. Lauren and Charlie were literally lifesavers. Our shih tzu has severe skin issues/allergies and was taking so much medication. They recommended a new diet and he is better than ever and off all immunosuppressants. Thanks guys your the best!!Response from Hollywood Feed9/20/19Hi, Cathy! Thank you for this glowing review! Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. We want to provide the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We're very proud to read your compliments for Lauren and Charlie! They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review! We hope to see you again soon!
- Rating 5.09/1/19Great customer serviceResponse from Hollywood Feed9/1/19Thank you for the wonderful review, Annette! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.08/30/19The best!Response from Hollywood Feed9/1/19Thank you for the wonderful review, Wayne! We're thrilled you're pleased and hope to see you again soon!