About Hollywood Feed Charleston
Hollywood Feed is a natural and holistic pet specialty retail store in Charleston, SC. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.010/11/19Personable staff. Very friendly. My dog was happy with all of the attention she received :)Response from Hollywood Feed10/12/19Thank you for the wonderful review, Sakeena! Our team strives to provide excellent service for every customer- especially our four-legged ones! We hope to see you again soon!
- Rating 5.010/11/19Amazing employeesResponse from Hollywood Feed10/12/19Thank you for the splendid review, Kat! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.010/10/19Wow, Always a pleasure to walk in a business and be warmly greeted and remembered by the staff!! Everyone is so cheerful and helpful and extremely knowledgeable about the products that they sell. Fantastic place to shop for your pet. Happy Customer :)Response from Hollywood Feed10/10/19Thank you for this amazing review, Katherine!! Our team works hard to provide the best experience during each visit. Our staff attends 40-50 hours' worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
- Rating 5.010/9/19Love your selection of good foods at great prices. Wish you had a shop in the N Charleston area though!Response from Hollywood Feed10/10/19Thank you for the wonderful review, Cheryl! Our team strives to go above and beyond to provide quality products at competitive prices! I'll be sure to pass along your location recommendation to our real estate department for their consideration! We hope to see you again soon!
- Rating 5.010/9/19Love Hollywood Feed! I go to 2 different store in different states. The service is fantastic and consistent!Response from Hollywood Feed10/9/19Thank you for the splendid review, Margo! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.010/9/19We love our Charleston store! Great advice and our Buddy can’t resist helping himself to a goodie from the the buckets🐾🐾🐾
Thanks for your help and we will see you soon!!Response from Hollywood Feed10/9/19Thank you so much for the fantastic review, Jim! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
- Rating 5.010/4/19Wonderful and knowledgeable staff. Always friendly. And have an awesome variety of very good dog foodResponse from Hollywood Feed10/4/19Thank you for this awesome review, Sally! Our team works hard to provide the best service, products, and experience during each visit. Come back and see us again soon!!
- Rating 5.010/3/19Wonderful unique store.They have Everything you could possibly need for your pets and I encourage anyone who has a pet to shop here. This place is awesome 👌Response from Hollywood Feed10/4/19Hi, Trish! Hi, April! We truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.09/27/19I recently was given a Petco giftcard and was disappointed because I only want to go to Hollywood Feed! Every employee I've interacted with has always been extremely pleasant and helpful. The West Ashley team is awesome and I tell people all the time how great that store is! That even had a "happy birthday" frosted dog cookie that my dog loved - we love Hollywood Feed!Response from Hollywood Feed9/27/19Rich, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 4.09/26/19Great customer service and knowledgeable staffResponse from Hollywood Feed9/26/19Thank you for this amazing review, Kaleigh!! Our team works hard to provide the best experience during each visit. Come back and see us again soon!!
- Rating 5.09/25/19Always top notch customer service and an extensive line of product selection. We are big fans!Response from Hollywood Feed9/26/19Natalie, thank you for the amazing review! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
- Rating 5.09/25/19The customer service was great! I asked a ton of questions about raw food and grain free and the gentlemen was very patient with me.Response from Hollywood Feed9/26/19Thank you for the fantastic review, Christie! Our team attend monthly training on pet health, products, and nutrition to ensure well-informed recommendations for your pet's specific needs! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.09/25/19Always The Best customer service! Also the Best selection of dog food and products! I just love Hollywood Feed and am so pleased you are in Charleston,SC!Response from Hollywood Feed9/25/19Thank you for this awesome review, Cindy! Our team works hard to provide the best service, products, and experience during each visit. Come back and see us again soon!!
- Rating 2.09/25/19I love the prices offered at Hollywood Feed, but there seems to be a lack of new products. Other local stores in the area have a smaller selection, but offer a wider variety because they bring in the newest and best products. Unfortunately, Hollywood feed's customer service is not as inviting as some of the other local shops. Even though I often get the same items, I am often not greeted when I come into the store. Usually, I have to wait at the register to checkout most of the time and sometimes when there isn't a line. I would possibly buy more if you would be able to special order other items not in store. I am an exclusive raw feeder and feel that your answers options, cat options and inability to order items leaves me wanting to drive to mount pleasant for a shop that is always accommodating.Response from Hollywood Feed9/27/19Sarah, thank you for taking the time to leave us this review. We always value feedback from our customers as it helps us to learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your recent visit, so this will be escalated to the regional manager of that location, Mary, for her to address this issue with our team. If you would like to reach out directly about your visit to provide more details, please email her at email@example.com. Our team strives to keep our shelves stocked with a wide variety of quality products to fit each pet's specific needs. If there are ever products we are lacking, please email our buying team at firstname.lastname@example.org as we'd be happy to see if it's something we would consider carrying or possibly special order for you! We would like the opportunity to make things right and hope to make your next visit better than your last!
- Rating 5.09/3/19Favorite store! Always very well stocked and the staff is very friendly and very knowledgeable.Response from Hollywood Feed9/4/19Thank you for this awesome review, Nancy!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. Come back and see us again soon!
- Rating 5.09/3/19Very helpful and everyone was so friendly. Is never been there before but I'll go back!Response from Hollywood Feed9/3/19Thank you for this awesome review, Tracy! Our team works hard to provide the best service, products, and experience during each visit. Come back and see us again soon!!
- Rating 5.09/3/19Great customer serviceResponse from Hollywood Feed9/3/19Great customer service is always something our associates strive for and we are happy to have such great feedback! Joe, thank you for the amazing review!!
- Rating 5.08/30/19Great customer service.Response from Hollywood Feed9/1/19Thank you for the wonderful review, Sherry! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.08/30/19Great products and customer service! Our dogs love the food, and every employee that I have encountered was helpful, knowledgeable, and very friendly.Response from Hollywood Feed9/1/19Thank you so much for the marvelous review, Karen! Our team strives to go above and beyond to provide excellent service, quality products, and well-informed recommendations during every visit! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.08/29/19EXCELLENT customer service. Staff is friendly and very helpful. I love a store that does not pressure you into buying something. The dog treats are BEST, I won't get them from any other store. And they also have gifts for the parents of our four legged babies:)Response from Hollywood Feed8/29/19Thank you for the fantastic review, Emma! Our team strives to go above and beyond to provide excellent service as well as a variety of quality products for your pet's specific needs! We're thrilled you're pleased and hope to see you again soon!
Nearby Hollywood Feed Locations
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM921 Houston Northcutt BoulevardSuite BMount Pleasant