PetPeople by Hollywood Feed - McCandless

4.8 out of 5.0
Rating 4.8
(30 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
Dog Wash Closes an Hour Early Each Day
(412) 366-1738
9190 Covenant Ave
Building A1
Pittsburgh, Pennsylvania, 15237
9190 Covenant Ave
Building A1
Pittsburgh, Pennsylvania, 15237
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Get directions to PetPeople by Hollywood Feed at 9190 Covenant Ave Pittsburgh, PA
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About PetPeople by Hollywood Feed McCandless

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Pittsburgh, PA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Diana Boccio
Store Manager
Diana Boccio currently manages the Hollywood Feed in McCandless, Pennsylvania, though she is originally from New York. She moved to the Pittsburgh area at the beginning of 2020 and never looked back! She's been working in the Pet Retail industry for just over 10 years and possesses a wealth of knowledge on pet care and nutrition. In her free time, you'll likely find her enjoying the outdoors hiking, kayaking, sports, or on a mission to find pizza that can rival her former hometown. Diana has been part of the Hollywood Feed Team since March of 2022 and says, "I love the home I've made at my store, but I love the family that Hollywood Feed has welcomed me in to."
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(30 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    great customer service
  • 4.8 out of 5
    Rating 5.0
    Very friendly staff
  • 4.8 out of 5
    Rating 5.0
    Best place to purchase Fromm dog food and supplies!
    Response from Hollywood Feed
    Casey,

    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide the best quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Great service!
    Response from Hollywood Feed
    Kathleen, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Friendly team of employees
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Nice store and good selection of fun things you don’t see in other pet stores.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 1.0
    Check your statement - especially if you return something. They never credited my account but double charged me. When I went back, they didn’t know how to fix it - I have to go back a 4th time to hopefully get it fixed when a manager is there.
  • 4.8 out of 5
    Rating 5.0
    Excellent service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Everyone at Pet People mccandless are so helpful and nice. Bathing my elderly dogs there is so simple and convenient.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and delivery is great!
    Response from Hollywood Feed
    Elizabeth, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Always super nice and helpful!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great sales people ! Please keep no hides, the others aren’t as good
    Response from Hollywood Feed
    Kim,

    Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day.

    I saw a couple of items in your history you could have meant but neither look to be discontinued. We would like to know the product you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 or bark@hollywoodfeed.com to further assist you. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love this store! Excellent customer service and staff are so friendly. The staff are very knowledgeable and helpful. They are so patient and will listen to your needs. The store has great products and I would highly recommend this store and location!
    Response from Hollywood Feed
    Jaime, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Friendly staff, great products.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Friendly staff and a clean store! Please consider carrying UltraOil. I purchased an alternate brand at this location, but the UltraOil has always worked best for my dog. Thank you!
    Response from Hollywood Feed
    Megan this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We have passed this suggestion down to our buying team to see if this is something we can bring in! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I love the store and know that everything is natural
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    We needed a dog bathing Service at the last minute. Everybody was very nice and helpful! I love that there are dryers there and dog treats!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great people
    Response from Hollywood Feed
    Jim, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always have what I need and the employees are always super friendly and helpful.
    Response from Hollywood Feed
    Erin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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