PetPeople by Hollywood Feed - Southside Works

4.9 out of 5.0
Rating 4.9
(54 Reviews)
In-store
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(412) 586-5093
2738 Sidney St
Pittsburgh, Pennsylvania, 15203
2738 Sidney St
Pittsburgh, Pennsylvania, 15203
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Get directions to PetPeople by Hollywood Feed at 2738 Sidney St Pittsburgh, PA
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About PetPeople by Hollywood Feed Southside Works

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Pittsburgh, PA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Patty Connelly
Store Manager
Patty entered pet retail because of her love for pets. She has fostered and volunteered for rescues for years and is happy to work for a company that supports local rescues! She enjoys helping people find the right solutions for their pets. Her favorite days are always when pet friends visit the store!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(54 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    The woman who served me was wonderful. She was knowledgeable not just about the products but also about animals. I definitely recommend shopping here. Prices are competitive.
    Response from Hollywood Feed
    Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Friendly and helpful staff
    Response from Hollywood Feed
    Olivia, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    My favorite pet store. I love the specials that they run, especially on dog treats. The staff is super friendly and very helpful!!
    Response from Hollywood Feed
    Thank you Bill for the kind words! We appreciate your continued support! Our Southside Works store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The lady at the register was so helpful and sweet .
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!

    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Knowledgeable workers, good service
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    Great selection of products, and the staff there are the best! My dog loves going there to get spoiled with pets and treats.
    Response from Hollywood Feed
    Mike,

    Thank you for the kind words! We appreciate your continued support! Our Southside Works store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service, was patient with me and my dog and very helpful with the self serving bathing.

    -RH
    Response from Hollywood Feed
    Rene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great costumer service! We went to a nearby dog park and got muddy, they didn’t even blink as we came in for dog wipes and a treat! First time there and we definitely will be back for a treat after our walk.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Wonderful customer service while giving our two dogs a bath.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone is so welcoming, friendly, and accommodating on a very consistent basis. My pup and I love going to the store!
    Response from Hollywood Feed
    Thank you John for the kind words! We appreciate your continued support! Our Sidney store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet, and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Love that I can order and receive same day
    Response from Hollywood Feed
    Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The Southside Works Pittsburgh staff are AMAZING!!! They are so attentive and kind and really helped me with my dog when he was having stomach issues. All their recommendations worked. Always a great experience. From Jen, Dan & blue!
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Very friendly and helpful staff!
    Response from Hollywood Feed
    Gina, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The staff is always helpful and very courteous.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always have great service and shale loves current and all new employees! We can’t go on our daily walk without going in to say hi. 10/10 recommend!
    Response from Hollywood Feed
    Jennica, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    My pup loves this place! The bath area is so nice, and the employees are very friendly and clearly love pets. They all know who we are when we walk though the doors
    Response from Hollywood Feed
    Abby, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very nice worker.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service!!! Very nice place and people!!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    very pleasant sales staff and the store is set up very well.
    Response from Hollywood Feed
    Perry, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Kind, Knowledgeable staff.
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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