PetPeople by Hollywood Feed - Southside Works

4.9 out of 5.0
Rating 4.9
(41 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(412) 586-5093
2738 Sidney St
Pittsburgh, Pennsylvania, 15203
2738 Sidney St
Pittsburgh, Pennsylvania, 15203
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Get directions to PetPeople by Hollywood Feed at 2738 Sidney St Pittsburgh, PA
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About PetPeople by Hollywood Feed Southside Works

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Pittsburgh, PA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Patty Connelly
Store Manager
Patty entered pet retail because of her love for pets. She has fostered and volunteered for rescues for years and is happy to work for a company that supports local rescues! She enjoys helping people find the right solutions for their pets. Her favorite days are always when pet friends visit the store!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(41 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    The staff is always helpful and very courteous.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always have great service and shale loves current and all new employees! We can’t go on our daily walk without going in to say hi. 10/10 recommend!
    Response from Hollywood Feed
    Jennica, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    My pup loves this place! The bath area is so nice, and the employees are very friendly and clearly love pets. They all know who we are when we walk though the doors
    Response from Hollywood Feed
    Abby, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very nice worker.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service!!! Very nice place and people!!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    very pleasant sales staff and the store is set up very well.
    Response from Hollywood Feed
    Perry, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Kind, Knowledgeable staff.
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Absolutely amazing and respondent to my needs the second I walked in. My Luna was always tough to train for walks, but I was referred to an amazing harness by none other than Ms. Patty herself, and she made both Luna and I feel comfortably sated during our visit. The sales staff kept Luna at bay from feeling too overwhelmed and provided her treats to calm her. It's like they could read her mind! Thank you all so much for making us feel at home during our 20 minute browsing!! :)
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great selection of pet supplies. Very friendly employees.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Absolutely amazing service sweet friendly ❤️
    Response from Hollywood Feed
    Amy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Extremely friendly staff. Super helpful with great recommendations. Helped us fit the harnesses we purchased and loved our pups! Not to mention the great ingredients they have in their food products. Also very knowledgeable about the products and their sources!
    Response from Hollywood Feed
    Hannah, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    10/10 the guy working the register (I forget his name) was so helpful with helping me with all of my dogs' needs like switching foods, what toys I could try for a dog that loves shoes, and even gabe me information for a local trained that deals with our puppy's issues. I'll be coming here from now on for all our pets needs!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very helpful staff, knowledgeable, made everything very easy. Will return!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I am so pleased with the customer service. It cannot be beat!! Thank you.
    Response from Hollywood Feed
    Mary, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very clean. Great food and products. Great customer service.
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I’m grateful to all the employees at this store. They’re so kind, helpful, and loves my dog, Duke! No doubt that this is his fave place to stop by in our neighborhood.
    Response from Hollywood Feed
    Marjea, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    My new favorite pet store!!! Fast delivery and great selection
    Response from Hollywood Feed
    We appreciate your feedback on our Same Day Delivery Service. We are thrilled you are pleased with our speedy Same Day Delivery Service. We hope to deliver to you again soon!
  • 4.9 out of 5
    Rating 4.0
    Customer service was great Helped us find what we needed The only negative would be we were over charged for an item
    Response from Hollywood Feed
    Thank you Dianne for this feedback. Our Pittsburgh store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can help you out with this special situation! We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    I got fantastic service there. I go somewhat regularly, and I don't even have a pet.
    Response from Hollywood Feed
    Cynthia, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 
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