PetPeople by Hollywood Feed - Southside Works
In-store
Delivery
Pick-up
Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(412) 586-5093
2738 Sidney St
Pittsburgh, Pennsylvania, 15203
2738 Sidney St
Pittsburgh, Pennsylvania, 15203
Services
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Adoption Days
SAME DAY DELIVERY
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ORDER BY 6PM & PICK-UP SAME DAY
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About PetPeople by Hollywood Feed Southside Works
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Pittsburgh, PA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Patty Connelly
Store Manager
Patty entered pet retail because of her love for pets. She has fostered and volunteered for rescues for years and is happy to work for a company that supports local rescues! She enjoys helping people find the right solutions for their pets. Her favorite days are always when pet friends visit the store!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(41 Reviews)- Rating 5.0The staff is always helpful and very courteous.Response from Hollywood FeedDecember 1, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Always have great service and shale loves current and all new employees! We can’t go on our daily walk without going in to say hi. 10/10 recommend!Response from Hollywood FeedDecember 1, 2022Jennica, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0My pup loves this place! The bath area is so nice, and the employees are very friendly and clearly love pets. They all know who we are when we walk though the doorsResponse from Hollywood FeedNovember 22, 2022Abby, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Very nice worker.Response from Hollywood FeedNovember 19, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great customer service!!! Very nice place and people!!!Response from Hollywood FeedNovember 15, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0very pleasant sales staff and the store is set up very well.Response from Hollywood FeedNovember 16, 2022Perry, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Kind, Knowledgeable staff.Response from Hollywood FeedNovember 9, 2022We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Absolutely amazing and respondent to my needs the second I walked in. My Luna was always tough to train for walks, but I was referred to an amazing harness by none other than Ms. Patty herself, and she made both Luna and I feel comfortably sated during our visit. The sales staff kept Luna at bay from feeling too overwhelmed and provided her treats to calm her. It's like they could read her mind! Thank you all so much for making us feel at home during our 20 minute browsing!! :)Response from Hollywood FeedNovember 9, 2022We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Great selection of pet supplies. Very friendly employees.Response from Hollywood FeedNovember 3, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Absolutely amazing service sweet friendly ❤️Response from Hollywood FeedOctober 30, 2022Amy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Extremely friendly staff. Super helpful with great recommendations. Helped us fit the harnesses we purchased and loved our pups! Not to mention the great ingredients they have in their food products. Also very knowledgeable about the products and their sources!Response from Hollywood FeedOctober 29, 2022Hannah, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.010/10 the guy working the register (I forget his name) was so helpful with helping me with all of my dogs' needs like switching foods, what toys I could try for a dog that loves shoes, and even gabe me information for a local trained that deals with our puppy's issues. I'll be coming here from now on for all our pets needs!Response from Hollywood FeedOctober 31, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0Very helpful staff, knowledgeable, made everything very easy. Will return!Response from Hollywood FeedOctober 31, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0I am so pleased with the customer service. It cannot be beat!! Thank you.Response from Hollywood FeedNovember 4, 2022Mary, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedOctober 31, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Very clean. Great food and products. Great customer service.Response from Hollywood FeedNovember 9, 2022Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
- Rating 5.0I’m grateful to all the employees at this store. They’re so kind, helpful, and loves my dog, Duke! No doubt that this is his fave place to stop by in our neighborhood.Response from Hollywood FeedNovember 2, 2022Marjea, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0My new favorite pet store!!! Fast delivery and great selectionResponse from Hollywood FeedNovember 5, 2022We appreciate your feedback on our Same Day Delivery Service. We are thrilled you are pleased with our speedy Same Day Delivery Service. We hope to deliver to you again soon!
- Rating 4.0Customer service was great Helped us find what we needed The only negative would be we were over charged for an itemResponse from Hollywood FeedNovember 10, 2022Thank you Dianne for this feedback. Our Pittsburgh store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can help you out with this special situation! We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0I got fantastic service there. I go somewhat regularly, and I don't even have a pet.Response from Hollywood FeedSeptember 30, 2022Cynthia, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent