PetPeople by Hollywood Feed - Chagrin

4.9 out of 5.0
Rating 4.9
(138 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(216) 514-3727
27299 Chagrin Blvd
Woodmere, Ohio, 44122
27299 Chagrin Blvd
Woodmere, Ohio, 44122
Get Directions
Services
Bath TubDog Wash
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to PetPeople by Hollywood Feed at 27299 Chagrin Blvd Woodmere, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood FeedChagrin

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Woodmere, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Kevin Stockfish
Store Manager
Kevin currently manages the Hollywood Feed Chagrin Blvd location in Woodmere, Ohio. Kevin has been working in pet retail for the last 11 years and began working at PetPeople, now Hollywood Feed, in October of 2016. He is very passionate about animal nutrition and loves being able to help our customer’s make informed decisions on which treats, chews, foods, supplements and toys they purchase at Hollywood Feed! Apart from his passion for animals, Kevin enjoys spending time with his wife and family and is a huge fan of all Cleveland sports teams, Ohio State football and Liverpool FC!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(138 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Great product options, friendly and helpful staff
    Response from Hollywood Feed
    Thank you Erin for the kind words! We appreciate your continued support! Our Chagrin store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!


    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The staff member was so helpful and gave me great suggestions of toppers and treats.
    Response from Hollywood Feed
    Hi Linda,

    We’re very proud of the compliment on our team member. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Employees make this place!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    staff is friendly and helpful
    Response from Hollywood Feed
    Judy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 1.0
    I’ll take this down in a couple days. I just spoke with manager - who may have been having a hard day. He let me know that this location *Does Not Deliver.*

    That’s fine, except that the location-specific information says very clearly that it does.

    I suggest the information be corrected. I’ve loved this store for years - it isn’t fair to make them look misleading.
    Response from Hollywood Feed
    Thank you for your feedback Jude. We are sorry our website appears to show our Chagrin store offering Same Day Delivery. This store offers Curbside Pickup only. Feel free to check your address to see if you are within a 10 mile radius of our other Hollywood Feed stores that offer Same Day Delivery by selecting this link https://www.hollywoodfeed.com/content/same-day-delivery/.

    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great variety of toys staff very friendly
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 4.0
    helpful knowledgeable staff
    Response from Hollywood Feed
    Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! Come back and see us again soon!



    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Fabulous customer service. Always helpful.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great and friendly service, clean and well stocked store.
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service and product selection, along with competitive pricing.
    Response from Hollywood Feed
    Lynn,

    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The staff even know the names of my three dogs! Outstanding service!
    Response from Hollywood Feed
    Thank you William for the kind words! We appreciate your continued support! Our Woodmere store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The employees were friendly and very helpful at my first visit. I will be going back.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    I was greeted warmly when I arrived and had good service while I was there. I appreciate shopping at PetPeople.
    Response from Hollywood Feed
    Frank,

    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Staff at this location are friendly, helpful, and very knowledgeable of the products they sell.
    Response from Hollywood Feed
    Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    The prices and the service were excellent. I'm glad to be Pet people!
    Response from Hollywood Feed
    Annette, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Lovely team, pointed me directly to the product I needed and made a great recommendation.
    Also, they greeted the next woman by name, clearly a regular and that was so lovely!
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service staff-Store Management-Kevin, Katy, Griffin, Kat, Lu! They go out of the way to proactively notify updates on special orders, status and cost savings opportunities. I purchase Farmina catfood products and disappointed that the wet food is no longer a part of frequent purchase program but still receive case discount. Thank you.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service! Always helpful and friendly!
    Response from Hollywood Feed
    Sara,

    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Fantastic people working there. My new favorite place to stop in and grab whatever my pup needs.
    Response from Hollywood Feed
    Sara, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Nice store!! Very clean and they have a lot of choices. Very helpful people who work there.
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
Displaying reviews 1 - 4 out of the 20 most recent
Leave a Review

Nearby Locations

  • PetPeople by Hollywood Feed 13932 Cedar Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    13932 Cedar Rd
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 8476 E Washington St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    8476 E Washington St
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 8249 Chippewa Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    8249 Chippewa Rd
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 116 W Streetsboro St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    116 W Streetsboro St
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details