PetPeople by Hollywood Feed - Chagrin

4.9 out of 5.0
Rating 4.9
(102 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(216) 514-3727
27299 Chagrin Blvd
Woodmere, Ohio, 44122
27299 Chagrin Blvd
Woodmere, Ohio, 44122
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Get directions to PetPeople by Hollywood Feed at 27299 Chagrin Blvd Woodmere, OH
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About PetPeople by Hollywood FeedChagrin

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Woodmere, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Kevin Stockfish
Store Manager
Kevin currently manages the Hollywood Feed Chagrin Blvd location in Woodmere, Ohio. Kevin has been working in pet retail for the last 11 years and began working at PetPeople, now Hollywood Feed, in October of 2016. He is very passionate about animal nutrition and loves being able to help our customer’s make informed decisions on which treats, chews, foods, supplements and toys they purchase at Hollywood Feed! Apart from his passion for animals, Kevin enjoys spending time with his wife and family and is a huge fan of all Cleveland sports teams, Ohio State football and Liverpool FC!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(102 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 3.0
    I was told the change over from Pet People to Hollywood Feed would be for the better. In my experience it is NOT for the better. When it was Pet People Kevin and Katie were able to order whatever products I wanted. I have been told they are unable to order me the new Solutions products (raw proteins, goat milk, bone broth, etc.) because the powers above them will not allow them to do so. We used to be Pet People's #2 customer according to $ spent in the Woodmere store. That will no longer happen because now I will be driving 40 minutes to the other side of town to get one of the best raw foods on the market. This store on the other side of town has an entire freezer devoted to nothing but Solutions products. I suggest you allow Kevin and Katie at the Woodmere store order the products that their long time devoted customers want! Pet People was a 5 star. Hollywood Feed came in and dropped the rating.
  • 4.9 out of 5
    Rating 5.0
    Great service, friendly and knowledgeable employees. And now the punch card perks are all online which is great!
    Response from Hollywood Feed
    Laura A 5-star review from a 5-star customer! Thank you for the great feedback, Laura! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_.We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Love PetPeople! Great healthy food choices for our pups! Everyone that works there knows us and is super friendly! Favorite place to get our dog food!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!



    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Very knowledgeable employees. Great customer service.Wonderful products.
    Response from Hollywood Feed
    Jean, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    VERY friendly and Helpful!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service!!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone at the Chagrin Blvd store is fantastic!! Over the years I have done business with many different stores. I don’t ever have to go anywhere else again because you have everything I need from A to Z. Once again, the Chagrin Blvd crew is the very best. Hands down!!!!

    Mark Viny
    Response from Hollywood Feed
    Thank you, Mark, for the kind words! We appreciate your continued support! Our Chagrin store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Love the selections and staff
    Response from Hollywood Feed
    Mary Ann, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Excellent staff knowledgeable staff I can’t say enough about the woodmere Store I live a minute from your competition, but I choose to shop it woodmere
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service! This is my favorite HF Store
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Wonderful customer service and they know my name!
    Response from Hollywood Feed
    Janet,

    Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family-- and you gotta know family by name! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Always so helpful and a great experience!!
    Response from Hollywood Feed
    Jill, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    By far my favorite place to get food, treats, toys and anything else for my 3 dogs. The staff loves my dogs and always has ideas for new things they may like. Customer for life!!
    Response from Hollywood Feed
    Stacey, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always great service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The staff at Pet people in Woodmere OH is very attentive and helpful.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Thank you Kevin for the great customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very friendly and knowledgeable staff. Interact well with your pets . My dog Bailey loves them and cannot wait to enter the store.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Lu was extremely helpful and kind!
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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