PetPeople by Hollywood Feed - Royalton

4.9 out of 5.0
Rating 4.9
(116 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(440) 238-2125
Grooming: 1-400-783-1826
18360 Royalton Rd
Strongsville, Ohio, 44136
18360 Royalton Rd
Strongsville, Ohio, 44136
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Bath TubDog Wash
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Dog Scissors and CombGrooming Services
Get directions to PetPeople by Hollywood Feed at 18360 Royalton Rd Strongsville, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood FeedRoyalton

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(116 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Staff was very knowledgeable and I was able to get a product for my dogs that I had not known about before!
    Response from Hollywood Feed
    Thank you so much for your positive review, Lauren! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! Come back and see us again soon!


    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Kayte is awesome!
    Response from Hollywood Feed
    Thank you Robin for the wonderful review! Kayte is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your fur baby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The associate who often helps me was amazing, as always. I was given tips on how to get my pup to take powder and liquid meds. They're more than an employee--they truly care! Thanks!
    Response from Hollywood Feed
    Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! Come back and see us again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    I love coming into PetPeople. The people there are so pleasant and help me out each and every time. Megan is the best along with Matt and Dana and the rest of the crew. I don't think I would go to any other store. They are always there to help me out with my finicky pup.
    Response from Hollywood Feed
    Wileen,

    Thank you for the kind words! We appreciate your continued support! Our Strongsville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. We view you and your pup as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!


    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Very friendly and helpful staff and groomer very kind to our very loud dog
    Response from Hollywood Feed
    Hi Jennifer,

    Thank you for this wonderful review about our Strongsville store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet (even the very loud ones) look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Kayte is the best!
  • 4.9 out of 5
    Rating 5.0
    excellent grooming with katie
    Response from Hollywood Feed
    Thank you Debbie for your feedback. We thank you for your honesty and concern dealing with our Strongsville store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We are here to make sure at every pet has a healthy lifestyle. K**atie o**ur groomer there always makes your Fur-baby/ies look and feel like royalty. No matter what we believe in doing what is right and making every person and pet feel important. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!



    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great experience on my first visit. Laura asked me several questions regarding my pet’s issue and helped with several options and recommendations for care. Very pleased!
    Response from Hollywood Feed
    Candice, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Lucky was such a genuine personable associate! She gave my dog Otis a treat as well. Otis loved smelling around in the store. We will be back!
    Response from Hollywood Feed
    Thank you Mitch for the wonderful review! Lucky is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best Products for Otis. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The groomers took excellent care of our boys! Their coats are shiny and not a lot of shedding!!
    Thank you- Solo and Chewy
    Response from Hollywood Feed
    Cari, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets, even the scruffy-looking nerfherders! We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 4.0
    Great customer service, but unfortunately did not carry the specific item I was looking to purchase.
    Fenrir hammer dog toy for mastiff breeds.
    Response from Hollywood Feed
    Hi Marta, thank you for reaching out to us and for your recommendation for the **Fenrir hammer dog toy** for our Hollywood Feed Buyer Team! I have gone ahead and passed along this toy to our team of buyers. They will reach out to the company directly to see if this seems like a good fit with our store. If you have any questions or concerns, please let me know at bark@hollywoodfeed.com. I hope you have a wonderful day! We hope to see you again soon.



    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Friendly and knowledgeable staff.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Diane! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service! My first time there& I had the best experience
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    This place is great. Friendly, knowledgeable employees and great quality choices for everything your pet could want or need to eat, play with, wear. This is my go-to pet store for my dog.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    I discovered that this is the ONLY location in the entire greater Cleveland area that carries the dog food that was recommended to me. So this was my first time visiting this store. Upon entering the door, I was greeted by the sales associate. He was so kind and helpful. Normally I would want to be left alone and just browse, but his energy and knowledge let me be open to his guidance. He took me to the area where my brand of food was, he pointed out the three different sizes and prices, and even answered my questions about the normal food vs. a “grain free” version. He explained how my puppy may react to a grain free version, obviously not giving medical vet advice, but rather giving me personal experience from his dog’s reaction in a similar situation.
    He was so helpful and amazing, and I can’t emphasis how refreshing the interaction was. Then he even pulled the heavy bag off the shelf and placed it in my cart. But the helpfulness didn’t stop there. He checked me out, pointed me in the direction of future coupons, and took the coupon I had for him.
    In conclusion, the location was easy to get to, the store had great products at a competitive price (note their prices were cheaper than Amazon and Chewy for what I was looking for), and the salesman represented the store well. I hope to interact with him more in the future. Thank you!
    Response from Hollywood Feed
    Thank you Keith for the kind words! We appreciate your continued support! Our Strongsville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone is always so helpful.
    Response from Hollywood Feed
    Karin, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent, Employees are super nice and treat my pet like family! Love the store!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Pet People personnel is always so knowledgeable. The stores are clean and I enjoy going there.
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    very nice and helpful
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Sharon! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
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Nearby Locations

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  • PetPeople by Hollywood Feed 35901 Detroit Rd
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    Link to Location Page
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  • PetPeople by Hollywood Feed 34 N Hawkins Ave
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    34 N Hawkins Ave
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