PetPeople by Hollywood Feed - Springboro

4.6 out of 5.0
Rating 4.6
(67 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
Dog Wash Closes an Hour Early Each Day
(937) 550-4701
756 N Main St
Springboro, Ohio, 45066
756 N Main St
Springboro, Ohio, 45066
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Get directions to PetPeople by Hollywood Feed at 756 N Main St Springboro, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood Feed Springboro

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Springboro, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Victoria Thompson
Store Manager
Victoria is currently the store manager of the Springboro, OH location. She is from Erie, PA, but has been a resident of the greater Dayton for quite some time. She has been with the company since 2018.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.6 out of 5.0
Rating 4.6
(67 Reviews)
Leave a Review
  • 4.6 out of 5
    Rating 5.0
    Knowledgeable about the questions I had and helped to find and new cat litter.
    Very nice!
  • 4.6 out of 5
    Rating 5.0
    Extremely helpful and outgoing. I always go to this store, because of their high quality pet food. Fromm Pet Food is all made in WI as well as their pet treats. I also get some of the Holly Wood pet treats as well. Their treats are made in the USA as well. Pricing is great.
  • 4.6 out of 5
    Rating 5.0
    Great customer service and they match prices on pet food!
  • 4.6 out of 5
    Rating 5.0
    Walked in, was asked if I needed help finding anything, employee took me right to the items I was looking to purchase. I loaded up my cart and two employees were waiting for me at the checkout. I couldn't have asked for more. Great shopping experience.
  • 4.6 out of 5
    Rating 5.0
    Always very friendly and helpful.
  • 4.6 out of 5
    Rating 5.0
    Love the bathing, staff helpful with some issue I need to help with my dogs coat and paws. For product ideas to help
  • 4.6 out of 5
    Rating 5.0
    Love the wash your own dog station! Great customer service…the people are always friendly and knowledgeable.
  • 4.6 out of 5
    Rating 5.0
    The staff is excellent. Very helpful!
    Response from Hollywood Feed
    Heidi,

    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022 _. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Great job iam out of state visiting my son with my boston babies and your store carries everything they need thank you so much have been in twice in a week and staying a little longer because of weather forecast I appreciate everything you carry for them!!!
    Response from Hollywood Feed
    Renee, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    I have never been greeted with more kindness and enthusiasm in a pet store. They seem like they are actually happy to see you. The store is amazing. The pet bathing areas are the best! Everything you could need.
    Response from Hollywood Feed
    Thank you Sharon for the kind words! We appreciate your continued support! Our Springboro store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 2.0
    I came to PetPeople to use the self wash dog to bathe my Standard Poodle. The dog washing area seemed to pretty clean. They had a few choices of dog shampoo for us to choose from which is nice. the employees are very nice and helpful.
    The downfall and this is huge is the wash stations badly need to be updated. There is a stool for the dogs to walk up which is narrow and slippery. the tubs themselves are old and the metal sides pop in and out very loudly when my body leans against it to adjust the water or reach to bathe my dog, therefor frightening my dog and at first even startling me! The water faucets make a great deal of noise also, they have a loud whistle and grinding sound. The water is also very hard to adjust then once you finally have the temperature you want if the customer next you adjust their water, you then lose water pressure and your temperature turns to hot or cold. There also needs to be a safer entrance and excite for the dogs coming and going in and out of the tubs. I had to lift my dog into the tub, then when he exited the tub to jump onto the stool/step it moved and he slipped onto the wet floor. My dog could of broke his leg that day. Please update and make safer choices for people and their pets.
  • 4.6 out of 5
    Rating 5.0
    Customer service was excellent and the quality food, treats and products was wonderful. We'll definitely be going back!
    Response from Hollywood Feed
    Sarah,

    Thank you for the kind words! We appreciate your continued support! Our Springboro store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 3.0
    It’s nice to asked once if you need help but to keep asking customers over and over is just too much
  • 4.6 out of 5
    Rating 5.0
    The place was very clean and the staff was wonderful. Great customer service. Gave my dog a bath and we walked out like champions.
    Response from Hollywood Feed
    Carey,

    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Love the auto ship and delivery service! My dog loves the food. A win,win all around
    Response from Hollywood Feed
    We're so glad to hear you're enjoying our services!! Our Same Day Delivery Service and Auto-Ship were made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet’s needs! We're thrilled you're pleased and hope to deliver to you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Very helpful when I had questions.
    Response from Hollywood Feed
    Mary, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Everyone is always so nice when I come in!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Adriana! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.6 out of 5
    Rating 4.0
    Great customer service, every once in a while I’ll get an employee that is super pushy about products and wants to fight, but generally I like shopping here. They cold have a bit more variety on Fromm pate dog food flavors, but I’m just grateful they have it.
    Response from Hollywood Feed
    Ashley, thank you for being our customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Knowledgeable employees , advise when asked, friendly!
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.6 out of 5
    Rating 5.0
    They always come through with the only cat food my cat can eat.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 6221 Far Hills Ave
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  • PetPeople by Hollywood Feed 5051 Deerfield Blvd
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  • PetPeople by Hollywood Feed 7996 Princeton Glendale Rd
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    7996 Princeton Glendale Rd
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  • PetPeople by Hollywood Feed 9867 Montgomery Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    9867 Montgomery Rd
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