Hollywood Feed New Albany: {KEYWORDS} in New Albany, OH

Hollywood Feed - New Albany

4.7 out of 5.0
Rating 4.7
(54 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed New Albany: {KEYWORDS} in New Albany, OH
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(614) 933-3070
160 West Main
Suite C
New Albany, Ohio, 43054
160 West Main
Suite C
New Albany, Ohio, 43054
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Services
Bath TubDog Wash
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 160 West Main New Albany, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed New Albany

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in New Albany, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Elissa Stratton
Store Manager
Elissa has been working in the pet food industry since 2017 and loves every bit of it. She has two cats and a dog who are all on a homemade raw fed diet. Outside of work, Elissa loves working with her dog, Zion, to build his confidence doing things they've never done before. Elissa's favorite part about her job is being able to provide customers information on raw feeding. Stop in to have a chat with her or her team members on how to build your bowl for the better!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.7 out of 5.0
Rating 4.7
(54 Reviews)
Leave a Review
  • 4.7 out of 5
    Rating 5.0
    Great Customer Service
    Response from Hollywood Feed
    Phil, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family!


    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Great customer service. Happy, friendly, & helpful staff. They always have everything I need
    Response from Hollywood Feed
    Jen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    We just got a new puppy after being without a dog for 8 months. She now 6 months old and I needed some info about a pinch collar and the staff was extremely helpful and so wonderful.
    Response from Hollywood Feed
    Stephanie, we are so glad you loved your experience so much that you gave us 5-stars! We are so glad that store was able to help you with with your baby and get ya that information about the collar. We appreciate you being our valued customer! We hope to see you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Employees were very knowledgeable
    Response from Hollywood Feed
    Art,

    Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon!


    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Staff did a great job- friendly and helpful
    Response from Hollywood Feed
    Karen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Everyone who works there is extremely friendly and helpful.
    Response from Hollywood Feed
    Thank you Rob for the kind words! We appreciate your continued support! Our New Albany store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!

    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Excellent customer service. The clerk went out of her way to help decide what dog food would be best for my dog.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 2.0
    Not good. The cashier was very unhelpful. No friendly greeting and she did not know anything I asked her. Also what happened to the free lid covers for canned food? Pet People always handed those out if you needed one.
  • 4.7 out of 5
    Rating 5.0
    Verry helpful for guiding us thru what to buy for a new puppy, also helping with returns and exchanges so we got the right products!
    Response from Hollywood Feed
    Sue, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.7 out of 5
    Rating 5.0
    Every time I bring Ziggy in the store, everyone is so welcoming! The help, the smiles and laughter the ladies bring is phenomenal!! Keep up the great work ladies!! See you all again soon!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    We absolutely love this store, even from the transition from Pet People to Hollywood feed. We drive a little over 24 miles to get the food and supplies for our dog Tucker. Every time we have shopped this store, we are consistently impressed by selection and the customer service. The staff is very knowledgeable and helpful with our questions. Only wish they were closer, regardless of drive will continue to shop with them.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    I was greeted as soon as I walked in (and that's usually what occurs when I walk in and I appreciate being acknowledged). The young lady immediately assisted me and even though the product I was looking for is not sold there she suggested a bulk item that I had not bought before and I'm happy to say all my dogs liked them. So now I have another treat I will buy for them (they're all picky on certain flavors and textures!). Bottom line..Great Service.
    Response from Hollywood Feed
    Kelly & Barbara, thank you for being our 5-star customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.7 out of 5
    Rating 5.0
    Best Customer Service Ever!
    Response from Hollywood Feed
    Betty, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great customer service and knowledgeable
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    They are the best! Always send us a thank you with our direct to home delivery orders. Sweet to our dog every time we come into the store. Thank you!
    Response from Hollywood Feed
    Tiffany, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Great service
    Response from Hollywood Feed
    Scott, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Always a pleasant experience. The staff is always super friendly and helpful.
    Response from Hollywood Feed
    Todd and Laura, thank you for being our 5-star customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 2.0
    The staff at the Dublin store always offers to carry my large bag of dog to the car. I was in Johnstown for the Buckeye game and stopped in New Albany for dog. Food in my way home. They did not offer to help with my large bag of dog food to the car. 🤨
    Response from Hollywood Feed
    Thank you for taking the time to leave us a review, Rachel. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle and helping find products at our other store locations and our warehouse. I have made sure to escalate your complaint to the Regional Manager of this location, Shannon Burke, so that she can address this matter with the team. If you would like to reach out to Shannon directly, her email is shannonburke@hollywoodfeed.com. Again, we are very sorry for your less than exemplary visits, and hope that you will give us the opportunity to make this right!
  • 4.7 out of 5
    Rating 5.0
    The BEST employees!! Knowledgeable, helpful, and love animals!!
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • Hollywood Feed 1341 Stoneridge Dr
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    1341 Stoneridge Dr
    Link to Location Page
    Curbside
    Curbside
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  • Hollywood Feed 5997 Maxtown Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    5997 Maxtown Rd
    Link to Location Page
    Dog Wash
    Dog Wash
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    Curbside
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    Delivery
    Grooming
    Grooming
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  • Hollywood Feed 2656 E Main St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2656 E Main St
    Link to Location Page
    Dog Wash
    Dog Wash
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    Curbside
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    Delivery
    Adoption
    Adoption
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  • Hollywood Feed 910 High St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    910 High St
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details