About Hollywood Feed Dublin
Hollywood Feed is a natural and holistic pet specialty retail store in Dublin, OH. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.07/1/19Beautiful store with friendly staffResponse from Hollywood Feed7/2/19Kara, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.06/28/19I always enjoy shopping at Hollywood Feed. The team is always engaging asking how are dog is doing. Mark JResponse from Hollywood Feed6/28/19Mark, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
- Rating 5.06/28/19This is a great pet store for so many reasons. 1. It smells like a Hallmark store and not a store full of lamb lungs and pet food! 2. The staff are amazingly helpful and remember your names and what your pet needs. 3. They take the time to really work with you on the solution to your request or questions about your pet.Response from Hollywood Feed6/28/19Thank you so much for the fantastic recommendation, Elizabeth! Our team strives to go above and beyond to provide excellent service and well-informed recommendations for your pet's specific needs! We're thrilled to hear you're pleased with our service and hope to see you again soon!
- Rating 5.06/27/19So fun to go in and see my doggie friends!! Employees are so helpful and friendly!!Response from Hollywood Feed6/27/19Charlene, we are so grateful for your stellar review! It is always great to hear of a wonderful experience had at one of our locations. Both our two and four-legged employees hope to see you again!
- Rating 5.06/12/19This is the best pet supply store. The people who work there are endlessly helpful and funny and kind and lovely. The prices are good and the selection is ample without being overwhelming. I love coming in and seeing the sweet pups and chatting with their people. Thanks.Response from Hollywood Feed6/13/19Thank you so much for the marvelous review, Jeffery! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you're pleased and we hope to see you again soon!
- Rating 5.06/4/19The store is very clean, organized and carries a good variety. The sales staff goes above and beyond to cater to my canine needs. They are genuine and caring 💕Response from Hollywood Feed6/4/19Thank you so much for the fantastic review, Lynn! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
- Rating 5.05/28/19Great staffResponse from Hollywood Feed5/29/19Trista, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.04/18/19Very friendly and knowledgeable! We enjoyed talking to the staff and look forward to telling our clients at our veterinary hospital about you! We already put out your flyers and our staff was so happy to hear about you!Response from Hollywood Feed4/18/19Laurie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
- Rating 1.04/4/19Internet was down and registers wouldn't work. Staff didn't seem to know what to do, but tried to ring me out anyways and then couldn't be sure I was charged. Then they held me for twenty minutes calling around to other stores before taking my number to call me back later to charge me then, all over two bags of dog food. I will never shop with you again.Response from Hollywood Feed4/5/19Thank you for taking the time to leave a review, Pratae. At Hollywood Feed, we take all customer feedback seriously, especially negative, as it helps our company to learn and improve. I'm very sorry our system was down during your visit to our Sawmill location and that our team had trouble processing your transaction. I can assure you the issue has been corrected, however, I have escalated this to the location's regional manager, George, so he can address the issue with our team. If you would like to reach out to him directly you can reach him through email@example.com. Again, I apologize for any inconvenience or hassle you experienced during your last visit. We appreciate your feedback and will ensure our new team is prepared to handle this type of situation in the future.
- Rating 5.03/30/19very friendly staff. great experience.Response from Hollywood Feed3/30/19Thank you for the wonderful review, Penny! We're thrilled you are pleased with our service and hope to see you again soon!