Hollywood Feed Grandview: {KEYWORDS} in Columbus, OH

Hollywood Feed - Grandview

4.6 out of 5.0
Rating 4.6
(37 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Grandview: {KEYWORDS} in Columbus, OH
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(614) 485-0800
1472 West 5th Ave
Columbus, Ohio, 43212
1472 West 5th Ave
Columbus, Ohio, 43212
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 1472 West 5th Ave Columbus, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed - Grandview

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.6 out of 5.0
Rating 4.6
(37 Reviews)
Leave a Review
  • 4.6 out of 5
    Rating 5.0
    I love this store. The store is well staffed with friendly and knowledgeable people willing to help with anything you might need. I’m always greeted as I enter and asked if I need any help and they’ll even offer to carry my bag of food to the car.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 4.0
    I would give 5 stars ⭐️ but the service is always quite pushy and being an introvert makes that difficult sometimes.
    Response from Hollywood Feed
    Hi, Christina! Thank you for the review. We always want to make sure our customers feel heard. Being an introvert myself, sometimes when I go into a store or out in public, it can be quite overwhelming, so I definitely understand where you're coming from. Part of what makes us who we are is our customer service, we always try to get the best product possible for our customers and their fur babies, we apologize if it comes off as pushy, we just strive to give the best customer service we possibly can!

    With that being said, we do offer Same Day Delivery or Curbside pickup to limit those overwhelming interactions. We hope this helps and hope to see you soon!
  • 4.6 out of 5
    Rating 5.0
    Great personal, very helpful.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Great selection. Great staff
    Response from Hollywood Feed
    Stuart, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 4.6 out of 5
    Rating 2.0
    Forgive me for sounding like the grinch, but the customer service here is over the top. I think the employees would benefit from reading customers body language, as I clearly walk past them swiftly, knowing exactly what I’m shopping for. No I don’t need help finding anything, no I don’t need help checking out, and I most definitely don’t need help carrying anything to the car. Being asked a minimum of 3 questions can be pretty annoying as someone who wants to be in and out as quickly as possible. Like I said, sorry for sounding like a grinch but I thought I would share my opinion, as I’m sure I’m not the only one that feels this way.
  • 4.6 out of 5
    Rating 4.0
    Great customer service. Clean, organized store
    Response from Hollywood Feed
    Molly, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Customer service was friendly & helpful
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    So helpful in determining what would be best for my furbaby. I love Caroline!
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.6 out of 5
    Rating 5.0
    Staff was very helpful. It was my first visit since the store changed from Pet People.
    Response from Hollywood Feed
    Carol, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    Friendly, excellent knowledge of all of the products, made sure I was aware of all the ways I could save money.
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.6 out of 5
    Rating 5.0
    Great service by very learned individual.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    The young lady that we chatted with was very helpful and let us know about the return/donation policy in case your pet doesn't care for a particular food.
    Response from Hollywood Feed
    Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    Every time I go in to the store I’m greeted with a cheery hello . I’m asked if they can help me look for anything. When it’s time to check out the cashier always asks if I would like help carrying my purchase ( 30 lbs of dog food) to my car. All the employees are friendly and very polite. I highly recommend this store for a very pleasant shopping experience.
    Response from Hollywood Feed
    Karen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    The workers take the time to speak to you and learn about your fur babies. They are very knowledgeable about the food and products and very helpful.
    Response from Hollywood Feed
    Kathy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
  • 4.6 out of 5
    Rating 5.0
    Good customer service. Item wanted was in stock, and cheaper than before the
    change!
    Response from Hollywood Feed
    Michael, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Excellent customer service!
    Response from Hollywood Feed
    Beth, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    Staff is knowledgeable about products and friendly.
    Response from Hollywood Feed
    Kathy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    You had exactly what I was looking for my Saint Bernard.
    Response from Hollywood Feed
    Carla, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Everyone at the Grandview location is always very friendly and helpful
    Response from Hollywood Feed
    Jena, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
  • 4.6 out of 5
    Rating 2.0
    Seems about the same as the company that had been in that location for a number of years.
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • Hollywood Feed 2863 N High St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2863 N High St
    Link to Location Page
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  • Hollywood Feed 2830 Fishinger Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2830 Fishinger Rd
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    Curbside
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  • Hollywood Feed 2656 E Main St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2656 E Main St
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
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    Adoption
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    Dog WashDog Wash
    CurbsideCurbside
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  • PetPeople by Hollywood Feed 910 High St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    910 High St
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details