PetPeople by Hollywood Feed - Montgomery

4.8 out of 5.0
Rating 4.8
(45 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(513) 984-4200
9867 Montgomery Rd
Cincinnati, Ohio, 45242
9867 Montgomery Rd
Cincinnati, Ohio, 45242
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Dog Scissors and CombGrooming Services
Get directions to PetPeople by Hollywood Feed at 9867 Montgomery Rd Cincinnati, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood FeedMontgomery

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cincinnati, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Hailey Scott
Store Manager
Hailey is currently the store manager at the Montgomery Ohio location and has worked with pets for over 6 years. In her spare time she plays video games or reads/watch's anime. She also loves to travel, eat lots of food, and enjoy outdoor activities. Hailey has 3 dogs Caesar lab mix (named from Planet of the Apes), Leia lab mix (named after Princess Leia from Star Wars), old man Kuma a Shi-poo (named after Kuma meaning Bear in Japanese/ from the character in Tekken), and a snake named Luna (from Harry Potter).
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(45 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Always great customer service and very clean and organized store
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience pleasant, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Customer service was great as it usually is. I can ask any employee for guidance and they are always eager to help.
    Response from Hollywood Feed
    Denise, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Very friendly staff. They always offer to help carry my dog food out to the car, which I greatly appreciate with a toddler in tow.
    Response from Hollywood Feed
    Lisa, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Very helpful sales associates. They always offer to take purchases to my car.
    Response from Hollywood Feed
    Sally, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 4.0
    Great customer service. Very friendly and helpful. Only dislike I have is the frequent out of stock on the bulk cookies blueberry/pb bones. It's hard for me to have to make a return visit with my work schedule and I use them as part of my dogs daily routine. There really aren't any comparable alternatives so getting the inventory on-hand and reorder point correct means a lot to me and my pups. Thank you!
    Response from Hollywood Feed
    Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 4-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our buyers and operations teams have been working diligently to get certain products back in stock. But not products will be able to stay on shelves due to distribution. We are in communication with all manufacturers daily to stay in tune to the business. We appreciate you being a part of the Hollywood Feed family! Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.8 out of 5
    Rating 5.0
    I ran in with a few seconds to spare to grab any variety of wheat-free , preferably peanut butter or salmon dog treats- a box or bag of small (so my dog will think I generous but who’s fooling who)treats. By now the store was closed but the two ladies who were working were very helpful and didn’t try to hurry me along. As a result I left with 3 bags of
    Peanut Butter/Apple Soft Chews. My Airedale Terrier loves them!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone at this location is wonderful!
    Response from Hollywood Feed
    Jill, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Two great people in store that helped guide me to the right items to purchase. Listened to me needs and assisted.
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Great friendly service
    Response from Hollywood Feed
    Gloria, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    So enjoyable to shop in the Montgomery store! The team is welcoming and truly seems to WANT to help you, will go out of their way to find what you need and give great product suggestions and information...great job!
    Response from Hollywood Feed
    Heidi, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love the store, the employees and the personal attention to the pets.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love the store and the employees
  • 4.8 out of 5
    Rating 5.0
    Very caring and knowledgeable employees! They helped me find a new food for my senior dog plus gave me samples to try
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Always friendly and knowledgeable
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    The new groomer at the Montgomery PetPeople by Hollywood Feed is fabulous. She was flexible in meeting my schedule and my pup looks great!
    Response from Hollywood Feed
    Grace, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Montgomery store! We think they're awesome too. You and your pup are like family to us, and we're happy you have made a great connection with our team. Our groomers love to make every pet look and feel like royalty, and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always great customer service! We have a pittie with severe allergies and associates always provide us great recommendations of products to try.
    Response from Hollywood Feed
    Hi Madison! We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    THE BEST dog supply house in Cincinnati. Hands down. They have the healthy stuff you should be feeding you best friend not the poo poo stuff you get at grocery stores. AND, the BEST customer service. Love this place.
    Response from Hollywood Feed
    Becca, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service—always cheerfully helpful!
    Response from Hollywood Feed
    Jennifer, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service! I called the store because I didn't have time to get there before closing and the associate helped me with my purchase and held the bag of dog food at the store until I could pick it up. Her personality and willingness to help were great and made the rushed feeling I had melt away. Plus, it gave me time to do other things on my list. I also received reminder calls from another associate who was equally friendly! I have really enjoyed shopping at PetPeople and have seen the same great service, maybe even slightly improved, since Hollywood Feed acquired the stores. Keep up the good work!!
    Response from Hollywood Feed
    Michelle, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great staff! Product choice is amazing!
    Response from Hollywood Feed
    Kathlene, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 5051 Deerfield Blvd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    5051 Deerfield Blvd
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  • PetPeople by Hollywood Feed 3663 Michigan Ave
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    3663 Michigan Ave
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  • PetPeople by Hollywood Feed 7996 Princeton Glendale Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    7996 Princeton Glendale Rd
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  • PetPeople by Hollywood Feed 7474 Beechmont Ave
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    7474 Beechmont Ave
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