Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
Dog Wash Closes an Hour Early Each Day
(440) 543-0841
8476 E Washington St
Chagrin Falls, Ohio, 44023
8476 E Washington St
Chagrin Falls, Ohio, 44023
Services
Dog Wash
Chat with an Expert
Adoption Days
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
Tag Us & Share Your
Proud Pet Parent Pics
About PetPeople by Hollywood Feed Bainbridge
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Chagrin Falls, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Jason Vogel
Store Manager
Jason has been with Hollywood Feed since 2018. Originally from Texas, Jason moved to Ohio in July of 2022 along with his Victorian Bulldog named Benelli. Jason is an avid baseball fan (especially the Boston Red Sox) and enjoys collecting vinyl records, exploring local attractions, and finding new and local food places. Please stop by with any questions you may have so Jason and his team can help!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.7 out of 5.0
Rating 4.7
(54 Reviews)- Rating 5.0Excellent service always
- Rating 5.0Very helpful and friendly staff!
- Rating 5.0Great customer service and friendly, helpful staff
- Rating 5.0Excellent service and helpful info
- Rating 3.0It’s ok. The employees are nice and friendly when you walk into and try to be helpful. Sometimes there are not proper signs to show sale items.
- Rating 5.0Very friendly and good help!
- Rating 5.0They are really friendly and very helpful every time I go in.
- Rating 5.0Clerk was really helpful & friendly. Thoroughly explained the rewards system and return policy.
- Rating 5.0Great customer service
- Rating 5.0Excellent customer service and products.
Appreciated.
Paula Mason
Chagrin
Falls
OhioResponse from Hollywood FeedJanuary 26, 2023Paula, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Bryan Y.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Very impressed staff very helpful
Loved that food had visible datesResponse from Hollywood FeedJanuary 10, 2023Patty,
Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We want to be as transparent as we can, including having visible dates. No one likes squinting and tossing around heavy bags to find some small type. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Amber W.
Customer Service
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Billie Holiday (my pocket bully) loves to see her friends at Hollywood Feed! The staff makes you feel like family and knows by dog by name! The products are fantastic, but we do miss the blueberry bulk biscuits.Response from Hollywood FeedJanuary 3, 2023A 5-star review from a 5-star customer! Thank you for the great feedback, Renee! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Great products and service! My dog loves to go there!Response from Hollywood FeedDecember 23, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great selections, fair prices and friendly service.Response from Hollywood FeedDecember 21, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Staff is always friendly and helpful. Love the store and productsResponse from Hollywood FeedDecember 16, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 3.0They use to ask if u wanted help carrying out stuff don't ask anymore.
- Rating 5.0Always friendly and helpful. Well done!Response from Hollywood FeedDecember 6, 2022A 5-star review from a 5-star customer! Thank you for the great feedback, Rich! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Always have what I needResponse from Hollywood FeedDecember 6, 2022** **A 5-star review from a 5-star customer! Thank you for the great feedback, Amy! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Great, just need an automatic door, not easy to open the door when carrying food
- Rating 5.0Very helpfulResponse from Hollywood FeedDecember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!