PetPeople by Hollywood Feed - Bainbridge

4.7 out of 5.0
Rating 4.7
(54 Reviews)
In-store
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
Dog Wash Closes an Hour Early Each Day
(440) 543-0841
8476 E Washington St
Chagrin Falls, Ohio, 44023
8476 E Washington St
Chagrin Falls, Ohio, 44023
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Dog house with heart and paw in middleAdoption Days
Get directions to PetPeople by Hollywood Feed at 8476 E Washington St Chagrin Falls, OH
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood Feed Bainbridge

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Chagrin Falls, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Jason Vogel
Store Manager
Jason has been with Hollywood Feed since 2018. Originally from Texas, Jason moved to Ohio in July of 2022 along with his Victorian Bulldog named Benelli. Jason is an avid baseball fan (especially the Boston Red Sox) and enjoys collecting vinyl records, exploring local attractions, and finding new and local food places. Please stop by with any questions you may have so Jason and his team can help!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.7 out of 5.0
Rating 4.7
(54 Reviews)
Leave a Review
  • 4.7 out of 5
    Rating 5.0
    Excellent service always
  • 4.7 out of 5
    Rating 5.0
    Very helpful and friendly staff!
  • 4.7 out of 5
    Rating 5.0
    Great customer service and friendly, helpful staff
  • 4.7 out of 5
    Rating 5.0
    Excellent service and helpful info
  • 4.7 out of 5
    Rating 3.0
    It’s ok. The employees are nice and friendly when you walk into and try to be helpful. Sometimes there are not proper signs to show sale items.
  • 4.7 out of 5
    Rating 5.0
    Very friendly and good help!
  • 4.7 out of 5
    Rating 5.0
    They are really friendly and very helpful every time I go in.
  • 4.7 out of 5
    Rating 5.0
    Clerk was really helpful & friendly. Thoroughly explained the rewards system and return policy.
  • 4.7 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Excellent customer service and products.
    Appreciated.
    Paula Mason
    Chagrin
    Falls
    Ohio
    Response from Hollywood Feed
    Paula, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Very impressed staff very helpful
    Loved that food had visible dates
    Response from Hollywood Feed
    Patty,

    Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We want to be as transparent as we can, including having visible dates. No one likes squinting and tossing around heavy bags to find some small type. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Billie Holiday (my pocket bully) loves to see her friends at Hollywood Feed! The staff makes you feel like family and knows by dog by name! The products are fantastic, but we do miss the blueberry bulk biscuits.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Renee! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great products and service! My dog loves to go there!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great selections, fair prices and friendly service.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Staff is always friendly and helpful. Love the store and products
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 3.0
    They use to ask if u wanted help carrying out stuff don't ask anymore.
  • 4.7 out of 5
    Rating 5.0
    Always friendly and helpful. Well done!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Rich! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Always have what I need
    Response from Hollywood Feed
    ** **A 5-star review from a 5-star customer! Thank you for the great feedback, Amy! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great, just need an automatic door, not easy to open the door when carrying food
  • 4.7 out of 5
    Rating 5.0
    Very helpful
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 27299 Chagrin Blvd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    27299 Chagrin Blvd
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  • PetPeople by Hollywood Feed 13932 Cedar Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    13932 Cedar Rd
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  • PetPeople by Hollywood Feed 116 W Streetsboro St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    116 W Streetsboro St
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    Dog Wash
    Dog Wash
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    Curbside
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  • PetPeople by Hollywood Feed 8249 Chippewa Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    8249 Chippewa Rd
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
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    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
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