PetPeople by Hollywood Feed - Akron Fairlawn

5.0 out of 5.0
Rating 5.0
(52 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(234) 334-4319
34 N Hawkins Ave
Akron, Ohio, 44313
34 N Hawkins Ave
Akron, Ohio, 44313
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Get directions to PetPeople by Hollywood Feed at 34 N Hawkins Ave Akron, OH
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About PetPeople by Hollywood Feed Akron Fairlawn

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Akron, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Justin Knopf
Store Manager
Justin has worked in the pet retail industry for over 25 years, having started at 16 years old in a big box store. While fishkeeping was their first passion, they quickly found a love for all companion pets. After managing multiple big box locations, they gained a lot of insight from a vet partner who strongly believed in natural pet nutrition. Justin was recruited by PetPeople, now Hollywood Feed, in 2015 and worked in multiple stores and roles before landing a gig right in their own backyard of Akron! Justin has two cats, a foster fail diaper dog, an ancient leopard gecko, and a hamster. They also have a son and fiancé who help them with rescue work.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

5.0 out of 5.0
Rating 5.0
(52 Reviews)
Leave a Review
  • 5.0 out of 5
    Rating 5.0
    Our dogs LOVE going to see their friends at PetPeople! The staff are always so friendly and welcoming. We love going here for our monthly dog baths and treat restock. The store is always clean and well stocked.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 5.0 out of 5
    Rating 5.0
    Sales staff always very helpful
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!



    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 5.0 out of 5
    Rating 5.0
    Your manager at the fairlawn store , she is fantastic
    Response from Hollywood Feed
    Linda,

    We’re very proud of the compliment on our Fairlawn team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 5.0 out of 5
    Rating 5.0
    Wonderful knowledgble kind staff
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Everyone is alway so pleasant
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Justin is AMAZING! His customer service skills and wisdom are exemplary. Your company truly needs to find a higher-up position for this individual. I am not alone in my thoughts...have spoken with other customers who also feel that he is the reason we come to this store! He is invested in helping pets and aiding their owners. He knows sooooo many people and pets by name as they walk through the door....and recalls the issues they are having with their canine/feline companions. He immediately makes each person feel so important...such a lost art! He is a hidden gem in your company ~ do something that lets him shine! Please share this review with him...I do not think he has any hidden agenda...just a good person who deserves recognition!
    Response from Hollywood Feed
    Thank you, Audrey, for the wonderful review! Justin is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your pet. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
  • 5.0 out of 5
    Rating 5.0
    Employees are always very friendly and helpful. We love the self grooming facility.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Staff was great helping up pick out a dog cage!
    Response from Hollywood Feed
    Chris, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Fantastic and friendly customer service. He was helpful, enjoyable to talk to, and not pushy!
    Response from Hollywood Feed
    Thank you Amanda for the kind words! We appreciate your continued support! Our store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Friendly and helpful service.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Tres! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    The people who work there are phenomenal. Helpful and friendly. I wish every store had this kind of customer service.
    Response from Hollywood Feed
    Mary, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    The employees are so wonderful every time i come in!
    Response from Hollywood Feed
    Lexi, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Very friendly.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Marie ! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Every staff member I have interacted with since I started shopping there has been extremely friendly and helpful. I was having trouble with my dog being a picky eater, and the products they recommended have helped considerably. It is great neighborhood pet supply store, and I will most definitely continue to shop there!
    Response from Hollywood Feed
    Jan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Pet people are always so helpful. They truly listen to my question then recommend an appropriate product or food.
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 5.0 out of 5
    Rating 5.0
    Great customer service, store is always immaculate, and the best selection of foods and equipment!
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Friendly, helpful staff.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Excellent customer service, pet friendly!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Very helpful and knowledgeable
    Response from Hollywood Feed
    Diana, Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 5.0 out of 5
    Rating 5.0
    Amazing costumer service every time! Thank you!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

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  • PetPeople by Hollywood Feed 8249 Chippewa Rd
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  • PetPeople by Hollywood Feed 4631 Everhard Rd NW
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  • PetPeople by Hollywood Feed 18360 Royalton Rd
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