PetPeople by Hollywood Feed - Akron Fairlawn

4.9 out of 5.0
Rating 4.9
(80 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(234) 334-4319
34 N Hawkins Ave
Akron, Ohio, 44313
34 N Hawkins Ave
Akron, Ohio, 44313
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Get directions to PetPeople by Hollywood Feed at 34 N Hawkins Ave Akron, OH
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About PetPeople by Hollywood Feed Akron Fairlawn

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Akron, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Justin Knopf
Store Manager
Justin has worked in the pet retail industry for over 25 years, having started at 16 years old in a big box store. While fishkeeping was their first passion, they quickly found a love for all companion pets. After managing multiple big box locations, they gained a lot of insight from a vet partner who strongly believed in natural pet nutrition. Justin was recruited by PetPeople, now Hollywood Feed, in 2015 and worked in multiple stores and roles before landing a gig right in their own backyard of Akron! Justin has two cats, a foster fail diaper dog, an ancient leopard gecko, and a hamster. They also have a son and fiancé who help them with rescue work.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(80 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    always great customer service when I go to the store
    Response from Hollywood Feed
    Cheryl, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    I am always satisfied with the customer service and the excellent staff knowledge of the items I purchase. This is a well run store with a great selection of all things dog and cat.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Justin is the most amazing person to work with! I love coming and being welcomed by his warm and welcoming personality!
    Response from Hollywood Feed
    Antonia, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Justin was able to provide you with the best possible service. We are glad he has a wonderful and welcoming personality. Our Cleveland store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service!
    Response from Hollywood Feed
    Jessica, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Friendly and great service. Makes me want to go back again and again.
    Response from Hollywood Feed
    Denise.

    We are always excited to receive such an amazing review! Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again and again!


    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Always a pleasant experience. Friendly, knowledgeable staff.
    Response from Hollywood Feed
    Jan, thanks so much for this great review! Our team works hard to be well-informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    amazing customer service, great prices
    Response from Hollywood Feed
    Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The kindest employees! We've received the very best customer service here, always with great recommendations for our pups, and if they don't have something we need they order it or help us find it elsewhere.
    Response from Hollywood Feed
    Meghan, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Friendly and knowledgeable staff!! Best customer service and products around. The store is always clean and full of enticing products for pets!!!
    Response from Hollywood Feed
    Michelle,

    Thank you for the kind words! We appreciate your continued support! Our Akron store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Incredible employees, knowledgeable team!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. I was looking for specific types of toys and the employee was very friendly and helpful, showing me different options around the store and helping select what would be best for my picky dog. She was very helpful.
    Response from Hollywood Feed
    Thank you so much Carly for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Amazing customer service and great products!
    Response from Hollywood Feed
    Mark,

    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    I came in last week and spoke with a young lady named Dallas regarding special treats and food for my puppy. Dallas was very knowledgeable and took her time with me. Thank you for all of your help and patience.
    Response from Hollywood Feed
    Thank you Trish for the wonderful review! Dallas is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet(s). Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
  • 4.9 out of 5
    Rating 5.0
    as a professional groomer, the self service dog wash is beyond amazing! from the nice products available to the awesome equipment & just overall clean! also love that the cashier used to be a groomer so i didn’t get any weird looks when doing a full deshed there lol! will definitely be back!!
    Response from Hollywood Feed
    Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Always friendly and helpful. Self dog wash is always super clean and handy
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Stephanie! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great service from the staff. All are friendly, knowledgeable, very helpful.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The folks at this store absolutely made my dogs Christmas. The day we adopted Joe the beagle back in February an unplanned bath at a PetPeople in another city lead to him picking up his very first toy, a giraffe as big as he was. Today that giraffe is falling apart so we wanted to get him a new one for Christmas. A week and a half before Christmas I go in looking for it with little hope. The staff jumped into action checking clearance and even looking at Easter toys to see if it could be a substitute. Then a staff member thought to ask if I had a PetPeople membership thing, which I do. He went to the back, found all my purchase history from this year, found the item number, and proceeded to check inventories all over the place. AND THEY FOUND IT! The giraffe is on its way to our store from Indiana and we could not be more grateful. Sometimes the staff that work in pet stores aren’t always “pet people” (pun intended) but the team that night really understood the mission and made it happen.
    Response from Hollywood Feed
    We are so glad to have been able to help you and Joe find a replacement Giraffe! It's stories like this that make all of us smile and happy to be able to go above and beyond for our customers day in and day out. Thank you so much for being a loyal Hollywood Feed customer and we hope to see you and Joe again soon!
  • 4.9 out of 5
    Rating 5.0
    The employees are always very helpful and always willing to answer questions
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Beth! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Awesome customer service. Consistent friendly service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Justin is the guy to see. Everyone is great there, but Justin is the best.
    Response from Hollywood Feed
    Thank you, Zach, for the wonderful review! Justin is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet(s). Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Displaying reviews 1 - 4 out of the 20 most recent
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