PetPeople by Hollywood Feed - Falls River

4.8 out of 5.0
Rating 4.8
(56 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(984) 200-0271
9660 Falls of Neuse Rd
Ste 170
Raleigh, North Carolina, 27615
9660 Falls of Neuse Rd
Ste 170
Raleigh, North Carolina, 27615
Get Directions
Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Get directions to PetPeople by Hollywood Feed at 9660 Falls of Neuse Rd Raleigh, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood Feed Falls River

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(56 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Great customer service. Always helpful and friendly!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!



    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Every shopping visit is always amazing. This team of people are extremely knowledgeable about the products they suggest for your fur babies. I couldn't ask for better service. Milo and I love this store🙂
    Response from Hollywood Feed
    Charlotte, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Always a smiling face and helpful employees. Great selection of pet stuff and I really love the buy 12 get 1 pet food deal!!!
    Response from Hollywood Feed
    Sean, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 4.0
    Customer service and selection are great! I do miss the rewards I got with PetPeople though...
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. As for the reward program, it has not disappeared, but only has gotten better! Hollywood Feed's Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. Whether you make in-store purchases or online orders for Same Day Delivery or Curbside Pickup at a local Hollywood Feed store your Frequent Feeder points will count towards a reward credit. Everything is digital so no need to keep up with punch cards.
    We would like to look further into your Frequent Feeder Program on your account to ensure it is being applied correctly. Contact our Customer Service Department at 888-816-8691 to further assist you with this. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Very helpful and friendly staff!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service everytime I've come to the Falls store.
    Response from Hollywood Feed
    Roslynn, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Fantastic staff. Always helpful and very knowledgeable of products. Store is always clean.
    Response from Hollywood Feed
    Thank you Linda for the kind words! We appreciate your continued support! Our Raleigh store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    I can’t say enough to promote the people and the experience at the store. Had to take my dog in for the pet wash station and it was like a “spa” for my dog. Each station is separated by a wall which is ideal to keep all the dogs in their own space. An A+ experience!
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I love the store great customer service very helpful workers
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always so helpful with my dog’s needs! She loves to come and visit! Wonderful facility when it is time for her bath. The staff is always friendly and so polite!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! We are so thrilled to hear that you were in love with our SPA Station! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    The people are great. I miss the no hides that pet people used to carry. The No hides that y’all carry are gone in two seconds.
    Response from Hollywood Feed
    Angela this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! - please email us your feedback at bark@hollywoodfeed.com so we can get you these no hides!. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I am never disappointed when I leave a Pet People store. Recently they rearranged some things and everything was still so easy to find and everyone in the store was so incredibly helpful!
    Response from Hollywood Feed
    Megan, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    The staff was personable and helpful?
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Awesome service. Sam is great!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and knowledgeable staff. I liked the bogo puppy food that my dog loves. I've never gotten even coupons so it was an awesome deal for me. I'll definitely be back.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Absolutely amazing customer service!!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and selection. Awesome with my dog every time we come in.
    Response from Hollywood Feed
    Jennifer, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are so THRILLED to hear that your wiggle-butt loves our store and our bathing station! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The best pet store I have ever visited. The self service dog wash station made me a customer for life.
    Response from Hollywood Feed
    Thank you Kevin for the kind words! We appreciate your continued support! Our Cornelius store has a great team, and we are proud of them! We are THRILLED to hear that you were in love with our spa station, and our promise and commitment to good customer service! We hope to see you and your fur baby soon!
  • 4.8 out of 5
    Rating 5.0
    GREAT CUSTOMER SERVICE, ON THE FLOOR AND AT THE COUNTER. THE STORE WAS CLEAN AND WELL STOCKED. I WILL GO BACK.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Leave a Review

Nearby Locations

  • PetPeople by Hollywood Feed 2920 Sherman Oak Pl
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2920 Sherman Oak Pl
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 13220 Strickland Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    13220 Strickland Rd
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • Hollywood Feed 575 New Waverly Pl
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    575 New Waverly Pl
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 5042 Arco St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    5042 Arco St
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details