Hollywood Feed Twin Lakes: {KEYWORDS} in Morrisville, NC

Hollywood Feed - Twin Lakes

4.8 out of 5.0
Rating 4.8
(47 Reviews)
In-store
Pick-up
Hollywood Feed Twin Lakes: {KEYWORDS} in Morrisville, NC
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
(919) 234-6698
1125 Hatches Pond Lane
Suite 116
Morrisville, North Carolina, 27560
1125 Hatches Pond Lane
Suite 116
Morrisville, North Carolina, 27560
Get Directions
Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Morrisville, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Jim Huber
Store Manager
Jim has worked at Hollywood Feed since September 2020. His best buddy is his lab-hound mix named Rooney. When not at work, Jim loves to be on his sailboat or out tending to his garden. Make sure to say hi to Jim and his team when you stop by Store 109!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(47 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 2.0
    I got an emailed receipt on 10/13 (Order #663715-266099) for a curbside order that I did not place OR pick up on that day.
  • 4.8 out of 5
    Rating 5.0
    Always friendly and helpful!
  • 4.8 out of 5
    Rating 5.0
    Outstanding customer service, friendly staff, great selection, and top quality products!
    Response from Hollywood Feed
    Thomas, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The customer service representatives are always helpful and knowledgeable. This store is always clean and stocked.
    Response from Hollywood Feed
    Richard, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you soon!
  • 4.8 out of 5
    Rating 5.0
    Very friendly, they have alot of products and very knowledgeable. Will go back again.
    Response from Hollywood Feed
    Kim, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Had a fun time picking out new collars and leashes (Lupine - guaranteed for life) with my husband and HF’s employee Tim! Their sense of humor was aligned and we shared many laughs together. Thanks for always having top-knot customer service!
    I also purchased a super soft small blanket for a friend’s new puppy — a bargain at $12.99. While out of the house, we stopped by one of your competitors for a food topper HF doesn’t carry. I found the exact same blanket for $19.99. That store did not have the Turkey formula we were looking for and their employee said they weren’t ordering it anymore despite the shelf label being prominently displayed. She offered a “much better buy” stating that the price kept “creeping up” on our desired product. The substitute was $10/3.5 oz. When I turned away to check the price on our on our preferred product she said “Story of my life!” With a fed up tone. The preferred product was $12/6 oz. Needless to say, I won’t go back there. Not when I can have excellent rapport with the folks at Hollywood Feed! ❤️
    Response from Hollywood Feed
    Maie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. We are pleased to hear that Tim at our Twin Lakes location was able to provide you with the best possible service. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service, they really take their time to listen to what you need and give knowledgable recommendations.
    Response from Hollywood Feed
    Jodi, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great store and great products!
    Response from Hollywood Feed
    Elizabeth, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Super friendly and helpful
    Response from Hollywood Feed
    Traecy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.8 out of 5
    Rating 5.0
    LOVE the ability to place an order online in advance, and have it ready to pick up at the store later that day. As a busy professional (a veterinarian!), this saves me time, and I can be confident that the product I want is in stock and readily available. TY!
    Response from Hollywood Feed
    Thank you so much for this great feedback, Lynelle! We are thrilled to hear you are enjoying our Curbside Pick-up service! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    My order showed up the same day I placed it and Within a few hours!!
    Response from Hollywood Feed
    We are thrilled to hear you are enjoying our Same Day Delivery service! Thank you so much for this great feedback, Havana! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love this store! Quality products which I love giving to our kitties.
    Response from Hollywood Feed
    Amy, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service! The product inventory from food, treats, toys, fashion etc is outstanding!
    Response from Hollywood Feed
    Thank you so much for the fantastic review, Jennifer! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I go out of my way to shop here because of the great customer service. The staff is always very friendly and informative and their pet food is always really high quality.
    Response from Hollywood Feed
    Yasmine, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Very helpful personnel
    Response from Hollywood Feed
    Thanks for the wonderful review, Linda! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Thank you again, and we hope to see you soon!
  • 4.8 out of 5
    Rating 5.0
    Super friendly and knowledgeable staff and great products. So glad I now have a store near me.
    Response from Hollywood Feed
    Gayle, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
  • 4.8 out of 5
    Rating 3.0
    Great customer service! I enjoy shopping here. I just wish there was a way to earn rewards, I feel like there are never discounts or promotions on the food or bones I buy, and it doesn’t make me feel valued.
    Response from Hollywood Feed
    Alex, thank you so much for your fabulous review! Have you signed up for our email and texting specials? We also have many foods that are on a frequent feeder program. If you need more information on any of these ways to save, please email us at bark@hollywoodfeed and we will be glad to assist you!
  • 4.8 out of 5
    Rating 5.0
    Always phenomenal customer service and friendly staff!
    Response from Hollywood Feed
    Caroline, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and had exaclty what I was looking for!
    Response from Hollywood Feed
    Michael, thank you for this awesome feedback! We strive to have the best customer service in the industry and excited that we met your expectations! Our team works hard to ensure we have a wide variety of quality products. Thank you for visiting Hollywood Feed and come back to see us again soon!
  • 4.8 out of 5
    Rating 5.0
    My new favorite store! A young gentleman named Dylan was a superb salesman. He was knowledgeable and informative but there was no pressure to buy. I even tried his recommendation of a blueberry treat- ( I was hesitant) but all 4 of my dogs LOVED them.
    Response from Hollywood Feed
    Kristin, we are so grateful for your wonderful feedback! We are pleased to hear that Dylan at our Morrisville location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
Displaying reviews 1 - 4 out of the 20 most recent
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  • Hollywood Feed 83 S. Elliot Road
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