Hollywood Feed Huntersville: {KEYWORDS} in Huntersville, NC

Hollywood Feed - Huntersville

4.9 out of 5.0
Rating 4.9
(162 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Huntersville: {KEYWORDS} in Huntersville, NC
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(980) 689-2376
9129 Sam Furr Rd
5B
Huntersville, North Carolina, 28078
9129 Sam Furr Rd
5B
Huntersville, North Carolina, 28078
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Services
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Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 9129 Sam Furr Rd Huntersville, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Huntersville, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Michale Todd
Store Manager
Michale (pronounced Michelle) has been with Hollywood Feed for a couple years now. Originally from Memphis, TN, she recently transferred with the company to the Charlotte, NC area becoming the manager of the Huntersville location. Before Hollywood Feed, Michale worked at an animal clinic helping in Kennels, Daycare and Reception, and learned a lot from the vets there. She has a huge love for animals and hopes to one day own enough land to have all kinds of pets.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(162 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    We love this store! Team members always receptive and helpful.
  • 4.9 out of 5
    Rating 5.0
    I love the friendly and knowledgeable staff here. I actually went in for work but will be getting my furbabies food from here, from now on.
  • 4.9 out of 5
    Rating 5.0
    What an incredible experience I had calling in for a delivery order - for the first time. I was traveling the next day and as I was packing up my pups, it suddenly became glaringly obvious they would not have enough food while we were gone. In the middle of a busy packing evening, I remembered Hollywood Feed delivers so I called my local store.

    I spoke to a gal who was still new and she was determined to figure out how to guide me on putting through my first delivery order. She was incredibly professional and personable - I’ll definitely be a repeat customer, thanks to her. The delivery gal was amazing as well.

    The entire process was seamless. (And my pups even rec’d some surprise treats in our package). Thank you Hollywood Feed/Huntersville for taking such great care of me.
  • 4.9 out of 5
    Rating 5.0
    Good customer service. It's a bit pricey but if you want higher end and healthy food/snack products for your pets, it is what it is.
    Response from Hollywood Feed
    Andrea, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Customer Service has always been top-notched!
    Response from Hollywood Feed
    Thank you for the 5-Stars, Say! We truly appreciate your kind words!
  • 4.9 out of 5
    Rating 5.0
    I love this store! Wonderful customer service! Highly recommend if you’re looking for natural/holistic products for your dogs.
    Response from Hollywood Feed
    Inka, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The staff was amazing. You could tell they genuinely loved the company and the work they were doing. I have never seen anything like it. The store is a far from my home but I will make the trip because of the quality service and fantastic products. The staff was so sweet and attentive to my king Charles spaniel. Love this place.
    Response from Hollywood Feed
    Thank you for the kind words, Tasha! We appreciate your continued support! Our Huntersville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The people who work at Hollywood Feed are wonderful. They are very knowledgeable. They have gone out of their way to help to me several times. You can tell they care.
    Response from Hollywood Feed
    Laura, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Amazing customer service
    Response from Hollywood Feed
    Aimee, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Friendly and prompt! Great customer service!
    Response from Hollywood Feed
    Lisa, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    appreciate the help carrying heavy items to car :)
    Response from Hollywood Feed
    Andrea, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service from local store in Huntersville, NC, and from the corporate help desk. Have referred other so Hollywood Feed. Customer service, pricing and inventory outstanding.
    Response from Hollywood Feed
    Janet, thank you so much for such a huge compliment. We are thrilled to hear you love our Huntersville, and we're so glad to have you and your pet as part of our Feed Family! We are also so happy to hear you are thrilled to hear you are please with our Customer Support teams work. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service! The selection of items is great!!!
    Response from Hollywood Feed
    Sheena, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 
  • 4.9 out of 5
    Rating 5.0
    The employees were very helpful and nice to work with.
    Response from Hollywood Feed
    Kathy, we are always excited to receive such an amazing review! Our Huntersville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    have been coming to this establishment for a long while and also have a great selection. the customer service is always welcome and helpful on product selection.
    Response from Hollywood Feed
    Teresa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're so happy to have you apart of our Hollywood Feed Family, come back to see us again soon!
  • 4.9 out of 5
    Rating 4.0
    We have been here several times and our dogs love it. Our most recent visit one of the staff hovered over us the whole time, making small talk. We felt uncomfortable, we wanted to look around and let her pup pick a few things out but the staff basically followed us around talking to us the whole time. It would have been nice to have some space.
    Response from Hollywood Feed
    Maggie, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Our Huntersville team members believe in providing a unique experience to everyone. However, we do understand that not everyone desires as much assistance. We talk to our team members about giving proper customer service and not being overwhelming. I have made sure to escalate your complaint to the Regional Manager of this location, Mary Carter. Please reach out to Mary Carter directly by email at marycarter@hollywoodfeed.com so she can take the appropriate action with our team member. I am very sorry for your recent visit and hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    Great service and very friendly!
    Response from Hollywood Feed
    Tara, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Attendants are ALWAYS extremely helpful, courteous, and knowledgeable about your products.
    Response from Hollywood Feed
    Thank you for the kind words, Shelley! We appreciate your continued support! Our Huntersville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    I ordered online. My local store took the time to adjust my price even lower based on the store price. They truly believe in service. They won me from Amazon
    Response from Hollywood Feed
    Daniel, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service and products!
    Response from Hollywood Feed
    Nancy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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