PetPeople by Hollywood Feed - Riverbend Village

4.9 out of 5.0
Rating 4.9
(33 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(980) 900-9425
9516 Riverbend Village Dr
Charlotte, North Carolina, 28216
9516 Riverbend Village Dr
Charlotte, North Carolina, 28216
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Get directions to PetPeople by Hollywood Feed at 9516 Riverbend Village Dr Charlotte, NC
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About PetPeople by Hollywood Feed Riverbend Village

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(33 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Everyone is very friendly and helpful. I am always looking for recommendations on treats and they have a great selection.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service. Extremely neat & clean store.
    Response from Hollywood Feed
    Betty, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very knowledgeable staff who are always ready and willing to help you find what you need!
    Response from Hollywood Feed
    , thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service and always offer to carry my items
    Response from Hollywood Feed
    Nakila, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Professional and always have great things in the store for my pets…knowledgeable
    Response from Hollywood Feed
    Joan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 4.0
    Nice employees
    Response from Hollywood Feed
    Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service, employees knowledgeable and friendly.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Our boxer had a skin allergy with food. With help from staff she no longer licks paws and her allergy “bumps” have diminished 75% and she running like a 2 yo now! Thanks you!
    Response from Hollywood Feed
    Lori, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The store is clean, the staff is friendly and knowledgeable. My dog's favorite food was in stock and easy to find.
    Response from Hollywood Feed
    Antoinette, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I was very impressed with the store and when I went the second time the sales girl that helped me was tremendously helpful I needed help with the dog getting it into the sink and she was very helpful the place is clean well taken care of and I will be shopping there a lot more.
    Response from Hollywood Feed
    Diane, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Amazing service, delivery person even wished my dog Happy Birthday based on the birthday bone in the order. I expected the order to arrive in a basic bag or box but was wrapped in clear wrap tied with cute ribbon!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Awesome employees always waiting to help.
    Response from Hollywood Feed
    Pam, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Staff is super friendly and very helpful I am very pleased with the Customer service
    Response from Hollywood Feed
    Tania, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 4.0
    Very nice people who try to help with food etc. However, I could be their trainer so not much help.
    Response from Hollywood Feed
    Diane, thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. If you would like join our team feel free to apply at careers.hollywoodfeed.com. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always friendly and helpful staff
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service, Jennifer, and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great Customer service 👏🏽
    Response from Hollywood Feed
    Marlyce, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    you have what I need. I get it and out.
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    Stacy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great Stores... Great Service
    Response from Hollywood Feed
    Marcus, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 
  • 4.9 out of 5
    Rating 5.0
    I love this store and the staff!! Always top customer service and friendly service!
    Response from Hollywood Feed
    Janelle, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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