Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
Dog Wash Closes an Hour Early Each Day
(704) 443-2931
7315 Waverly Walk Ave
Charlotte, North Carolina, 28277
7315 Waverly Walk Ave
Charlotte, North Carolina, 28277
Services
Dog Wash
Chat with an Expert
Adoption Days
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
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About PetPeople by Hollywood Feed Waverly
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.8 out of 5.0
Rating 4.8
(76 Reviews)- Rating 5.0The team at Hollywood Feed is amazing! They have the best service and so knowledgeable. I want to give a huge shout out to Tyler who took the time to help me analyze my dog's allergy test and find a more suitable food for him. He was patient and thorough. Thank you!!
- Rating 5.0I love the staff at Hollywood Feed! Great customer service and very knowledgeable!
- Rating 5.0Very polite and helpful staff, on the phone and when I arrived. They are now my go to pet shop.
- Rating 5.0Awesome and friendly place. Very helpful if you need assistance with something. Only place I shop for my pets. 😊
- Rating 5.0Well stocked and orderly kept store with a friendly staff!
- Rating 5.0Great shop with great customer service. I was very pleased with the products and the experience.
- Rating 5.0Great customer service! I wish we had one in Monroe, NC.
- Rating 5.0The B E S T customer service! My dog and I both love going into this store! They take such good care of us and ensure he has everything he needs and I know everything I need to know! The team has gotten to know us so well that we're greeted by name when we arrive, and they have specific recommendations for my dog when we show up! Great team, great management, great store!Response from Hollywood FeedJanuary 26, 2023Lindsay, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great smiles, welcome and customer service.Response from Hollywood FeedJanuary 25, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great costumer service, clean, great products for my fur babyResponse from Hollywood FeedJanuary 25, 2023Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 3.0Limited selection of my dog’s food. I like to rotate proteins but most flavors are unavailable since the Hollywood Feed takeover. I’ll still shop at my local Pet People but will have to supplement with food from other retailers.
- Rating 5.0Customer service is always above and beyond at this location. Christian helped me with an order and answered all of my questions.Response from Hollywood FeedJanuary 27, 2023Hi Kim, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Christian was able to provide you with the best possible service. Our Waverly store has a great team, and we are proud of them! Great customer service is always something that we strive for and we are happy to have such great feedback. Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Adrienne is exceptional! Adrienne really helped me and spent significant time with me. My one pup has allergies and Adrienne helped me find the right food and shampoo.Response from Hollywood FeedJanuary 24, 2023Thank you Carson and Amy for the wonderful review! Adrienne is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
- Rating 5.0Customer service is always great at PP. Products are top notch. TY!Response from Hollywood FeedJanuary 18, 2023Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0The store is great, they have everything for your pet and the staff is very friendly and so helpful.Response from Hollywood FeedJanuary 18, 2023Delia,
Thank you for the kind words! We appreciate your continued support! Our Waverly store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Very good and helpful servicesResponse from Hollywood FeedJanuary 17, 2023Ritu, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0The woman working there also has a beagle and she was especially helpful as we were searching for the best toys, food, supplements, etc., to optimize the life experience of our beagle, Chase. We will definitely be returning!Response from Hollywood FeedJanuary 17, 2023Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Team at Hollywood Feed is outstanding. I’m on auto order and pick food up when it’s ready. Communication is great. And, the quality of food is , treats, toys, etc are second to none!Response from Hollywood FeedJanuary 11, 2023Carole,
Thank you for the kind words! We appreciate your continued support! Our Waverly store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0The only thing I would bring back is the punch card to be a reminder of bags purchased.Response from Hollywood FeedJanuary 11, 2023Michael,
Thank you so much for leaving us a review! We appreciate you and value your support! You can actually keep track of all your Frequent Feeder programs on your account at www.hollywoodfeed.com. Simply include the phone number you use in-store on your account online, and it should automatically update all of your purchase history and Frequent Feeder progress. I hope this information helps, and thank you so much for being part of the Hollywood Feed family!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0It was our first time in your store and we had great customer service. It couldn’t have been better. The sales person took excellent care of us.Response from Hollywood FeedJanuary 11, 2023Grant, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!
Displaying reviews 1 - 4 out of the 20 most recent
Dorcus M.
Customer Service Manager
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!