Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(980) 875-9060
4223 Providence Rd
Suite C
Charlotte, North Carolina, 28211
4223 Providence Rd
Suite C
Charlotte, North Carolina, 28211
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About Hollywood Feed - Strawberry Hill
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Krysta Smith
Store Manager
After graduating from college with a Graphic Design degree, Krysta was working for a company at which she didn't see herself growing happy. While on the hunt for a different job, Krysta saw an ad for Hollywood Feed and found out that there was a location opening near her. She had no clue what the company was all about at first, but anything involving animals seemed to be a fun job; so she decided to apply. After four years, Krysta is still with the Feed Team, and she is loving it! She started off as an Assistant Manager in her hometown, owning that role for about two years. She was then promoted, taking the manager position in new store 95 that opened in Charlotte, North Carolina, along with Bruno, her dachshund with a huge personality. After a few years in Charlotte her newest venture is now in Charleston with Bruno’s new feline brother Levi! Krysta is enjoying her new adventures in the beautiful beach city, and she can't wait to explore even more with her best buds Bruno and Levi by her side on this Hollywood Feed journey.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(164 Reviews)- Rating 5.0Great selection of dog coats/sweaters.
- Rating 5.0Very knowledgeable and friendly staff! Great place to go for help with a new puppy.Response from Hollywood FeedJanuary 17, 2023Erin,
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great customer service from an amazing staff.Response from Hollywood FeedJanuary 17, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0First time shopping at Hollywood Feed and it was fantastic. Great selection and the customer service was impeccable. Will definitely return.Response from Hollywood FeedJanuary 11, 2023Michelle,
Welcome! Thank you for such a glowing review. Our Strawberry Hill store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
Amber W.
Customer Service
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0I love this store. The team is so nice and helpful. My dog always gets a healthy treat and the sales are great!Response from Hollywood FeedJanuary 11, 2023Julie,
Thank you for the kind words! We appreciate your continued support! Our Strawberry Hill store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Excellent service and variety of products. Very convenient location too!Response from Hollywood FeedJanuary 11, 2023Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Hollywood Feed is our favorite pet store. Staff is always available to help with a purchase.Response from Hollywood FeedJanuary 2, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Everyone was very helpful and products are greatResponse from Hollywood FeedJanuary 3, 2023A 5-star review from a 5-star customer! Thank you for the great feedback, Linda! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0My all purpose pet supply go to place. They have all the best foods and marrow bones, treats, clothes, leashes, beds, crates, everything.Response from Hollywood FeedDecember 28, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 4.0Excellent customer service, until it was time to check out. There was only one person on the floor working. There were several customers in the store. We had to wait a really long time (10 minutes) until a lady with bright pink hair emerged from the back of the store to finally be checked out. I think the day after Christmas your associates should have all been out on the floor to help customers.Response from Hollywood FeedDecember 28, 2022Hi, Courtenay, We're so sorry for your experience at our store. We do appreciate the kind words about our customer service. With it being around the holidays, it's hard to get everyone on the same page as far as showing up for work. Some of our stores are also short staffed due to covid making another round, the flu hitting harder this year than recent years, it's a 'perfect storm' for being short-staffed. With all that being said, thank you for continuing to be a loyal Hollywood Feed customer, we hope you give us the chance to make your next visit better than your last! Happy New Year!
- Rating 5.0I love all the great treats I can get for my dog Gordon and my grand dogs & cats. The staff are helpful and friendly too!Response from Hollywood FeedDecember 27, 2022A 5-star review from a 5-star customer! Thank you for the great feedback, Carol! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Such a great place very friendly staff my dog loves going in for a visitResponse from Hollywood FeedDecember 21, 2022Stephanie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0The young lady that waited on us was so attentive, informative and very helpful!Response from Hollywood FeedDecember 20, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Awesome customer service.Response from Hollywood FeedDecember 20, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Great service. Extremely friendly.Response from Hollywood FeedDecember 20, 2022Jill, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0They are always very friendly and helpful. Clean store... just a super pleasant shopping experience!Response from Hollywood FeedDecember 7, 2022Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great customer service; good selection of cat items at reasonable prices. Store is attractive and fun to shop.Response from Hollywood FeedDecember 6, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Always helpful friendly and knowledgeable
Thank you
From Karen,
Daryl^^ and Lucy ^^❤️Response from Hollywood FeedNovember 29, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! - Rating 5.0I love Hollywood Feed! The staff is very helpful and knowledgeable!Response from Hollywood FeedDecember 1, 2022Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
- Rating 5.0Great customer service.Response from Hollywood FeedNovember 15, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are glad our selection of dog apparel was up to par! We're thrilled you're pleased with our service and hope to see you again soon!
Amber W.
Customer Service
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!