Hollywood Feed Strawberry Hill: {KEYWORDS} in Charlotte, NC

Hollywood Feed - Strawberry Hill

4.9 out of 5.0
Rating 4.9
(135 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Strawberry Hill: {KEYWORDS} in Charlotte, NC
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(980) 875-9060
4223 Providence Rd
Suite C
Charlotte, North Carolina, 28211
4223 Providence Rd
Suite C
Charlotte, North Carolina, 28211
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Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 4223 Providence Rd Charlotte, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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SAME DAY DELIVERY
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed - Strawberry Hill

Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Krysta Smith
Store Manager
After graduating from college with a Graphic Design degree, Krysta was working for a company at which she didn't see herself growing happy. While on the hunt for a different job, Krysta saw an ad for Hollywood Feed and found out that there was a location opening near her. She had no clue what the company was all about at first, but anything involving animals seemed to be a fun job; so she decided to apply. After four years, Krysta is still with the Feed Team, and she is loving it! She started off as an Assistant Manager in her hometown, owning that role for about two years. She was then promoted, taking the manager position in new store 95 that opened in Charlotte, North Carolina, along with Bruno, her dachshund with a huge personality. After a few years in Charlotte her newest venture is now in Charleston with Bruno’s new feline brother Levi! Krysta is enjoying her new adventures in the beautiful beach city, and she can't wait to explore even more with her best buds Bruno and Levi by her side on this Hollywood Feed journey.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(135 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Friendly,knowledgeable staff. I love Hollywood feed as much as my dog does!
  • 4.9 out of 5
    Rating 5.0
    Great customer service, very friendly staff. Very knowledgeable.
  • 4.9 out of 5
    Rating 5.0
    Staff is always friendly and helpful
  • 4.9 out of 5
    Rating 5.0
    Great customer service
  • 4.9 out of 5
    Rating 5.0
    Absolutely amazing! Costumer service was out of this world helpful and so friendly. The stores return policy is so cool and my dogs absolutely love the duck feet treats we got them! We will definitely be back!!
  • 4.9 out of 5
    Rating 5.0
    The staff is so friendly, helpful and knowledgeable. I really enjoy shopping at this store.
  • 4.9 out of 5
    Rating 5.0
    Customer service was excellent in helping us choose a seatbelt and harness for our puppy.
  • 4.9 out of 5
    Rating 5.0
    Great customer service
  • 4.9 out of 5
    Rating 5.0
    Love these people! They helped me find food my dog could digest easily, when no one else could—even my vet. So grateful for the staff here ❤️
    Response from Hollywood Feed
    Lenora, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Lucy always enjoys her visits!
    Response from Hollywood Feed
    We appreciate this great review, Mike!! Our team strives to offer the best service to all of our guests - but especially our four-legged guests! We're thrilled you are pleased and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The girl that helped me was super knowledgeable and friendly and didn't make me feel pressured to buy the product she recommended. Great selection of products and friendly staff.
    Response from Hollywood Feed
    Abby, we are so grateful for your wonderful feedback! We are pleased to hear that our Charlotte location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Friendly and knowledgeable staff. Selection should get better as they’ve bought Pet People.
    Response from Hollywood Feed
    Gerard, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service: the staff is always nice and very kind as well as knowledgeable. Makes it too easy to continue being a loyal customer
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, John! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Person working there was very helpful and full of knowledge!
    Response from Hollywood Feed
    Catherine, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Friendly and helpful
    Response from Hollywood Feed
    Elizabeth, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    great staff knowledge. vey helpful in choosing best food for my fur babies. Very competitive prices I will only shop here from now on
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service from beginning to delivery.
    Response from Hollywood Feed
    Alice, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon!
  • 4.9 out of 5
    Rating 3.0
    I bought a Skinneeez Crinkler yesterday. Soon after my 8 lb dog started playing with it, she ripped part of it off. I was disappointed in the quality.
    Response from Hollywood Feed
    Jeanne, thank you for your feedback. It is sad that this toy did not fit well and last long for your dog. Our Hollywood Feed Promise is, “If your pet doesn't love it or if you don't love it, we will gladly replace or refund it. This includes open bags of treats and food”! However, it does not accommodate for the destruction of toys or beds, or for normal wear and tear. All dog toys are not made the same and it takes time to get the right one, especially based on pets chewing pattern. Skinneeze is a wonderful toy brand whose toys make exciting noises that satisfies a dog’s natural hunting instinct. With no stuffing to rip out, they offer long lasting play, but aren't normally designed to be chewed on like a traditional "chew" toy might be. We do have other toys that are more durable and may be a better fit for you and your dog. A few brands that come to mind are BeneBone, Steel Dog, and Mammoth toys. These products are designed to weather the most enthusiastic pups play-times and are great options to check out when looking for toys with heartier materials. We are very sorry for your less than exemplary experience, but would love to make some further recommendations for you if you would be interested. Please email our customer service team at bark@hollwoodfeed.com so we can find the best fit for you and your pet!
  • 4.9 out of 5
    Rating 5.0
    we’ll informed and professional staff with incredible customer service
    Response from Hollywood Feed
    Laura, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.9 out of 5
    Rating 5.0
    Amazing help with new puppy shopping
    Response from Hollywood Feed
    Monika, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Displaying reviews 1 - 4 out of the 20 most recent
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