Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:00 PM |
| Tuesday | 9:00 AM - 7:00 PM |
| Wednesday | 9:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 7:00 PM |
| Sunday | 11:30 AM - 6:30 PM |
Open Today
(980) 875-9060
4223 Providence Rd
Suite C
Charlotte, North Carolina, 28211
4223 Providence Rd
Suite C
Charlotte, North Carolina, 28211
Services
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Adoption Days
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Krysta Smith
Store Manager
After graduating from college with a Graphic Design degree, Krysta was working for a company at which she didn't see herself growing happy. While on the hunt for a different job, Krysta saw an ad for Hollywood Feed and found out that there was a location opening near her. She had no clue what the company was all about at first, but anything involving animals seemed to be a fun job; so she decided to apply. After four years, Krysta is still with the Feed Team, and she is loving it! She started off as an Assistant Manager in her hometown, owning that role for about two years. She was then promoted, taking the manager position in new store 95 that opened in Charlotte, North Carolina, along with Bruno, her dachshund with a huge personality. After a few years in Charlotte her newest venture is now in Charleston with Bruno’s new feline brother Levi! Krysta is enjoying her new adventures in the beautiful beach city, and she can't wait to explore even more with her best buds Bruno and Levi by her side on this Hollywood Feed journey.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(111 Reviews)- Rating 5.0Always friendly assistance, and good salesResponse from Hollywood FeedMay 17, 2022Debbie, thank you for such a wonderful review, we thank you so much! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Fantastic serviceResponse from Hollywood FeedMay 10, 2022Hi Brad S.
We truly appreciate your continued support and the great review! Thank you so very much. - Rating 5.0We love this store! My dog always gets lots of pets and treats and they have great prices on the natural chews she loves.Response from Hollywood FeedMay 10, 2022Hi Abby,
We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon! - Rating 5.0Excellent customer service!! We visit the store at Strawberry Hill. Everyone who works here is so kind and helpful. They seem to really enjoy their job and helping the customers!Response from Hollywood FeedMay 4, 2022Shelley, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
- Rating 5.0Very helpful staff. Great productsResponse from Hollywood FeedMay 3, 2022Janice, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great customer service and selection of itemsResponse from Hollywood FeedMarch 8, 2022John, thank you for the amazing review! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
- Rating 5.0Great selection of food, toys, treats, etc. for my dog. It was easy to find what I was looking for!Response from Hollywood FeedMarch 8, 2022Thank you for this awesome review, Abby!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. Come back and see us again soon!
- Rating 5.0Everyone is always so friendly and helpful! I enjoy going to this store! And the prices are great.Response from Hollywood FeedMarch 8, 2022Lisa, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and customer service. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.0good selection of toys and treatsResponse from Hollywood FeedFebruary 28, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great customer service!Response from Hollywood FeedFebruary 27, 2022Lind, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Cool store, friendly staff, high quality product. What more could you ask for!Response from Hollywood FeedFebruary 15, 2022Brennan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Employee was extremely friendly that assisted me the the Strawberry Hill location. She was knowledgeable and very professional!!Response from Hollywood FeedFebruary 8, 2022David, we’re very proud of the compliment on our team member at our Toringdon store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
- Rating 5.0Excellent customer service!Response from Hollywood FeedJanuary 27, 2022Rosalyn, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Great service,product selection and clean.Response from Hollywood FeedJanuary 25, 2022Doug, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and well-stocked with a wide variety of quality products for each pet's specific needs while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
- Rating 5.0Great customer service. Very professional and knowledgeable.Response from Hollywood FeedJanuary 25, 2022Jon, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0very helpfulResponse from Hollywood FeedFebruary 5, 2022Kathy, thank you so much for your 5-star review! Come back and see us again soon!
- Rating 5.0Everyone in the Charlotte Strawberry Hill store was extremely helpful!!Response from Hollywood FeedJanuary 1, 2022Charlie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
- Rating 5.0Had everything I neededResponse from Hollywood FeedDecember 28, 2021Joann, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great customer service! Very friendly staff makes it easy to buy local!Response from Hollywood FeedDecember 28, 2021Will, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0All the staff is ABSOLUTELY AMAZING!! I especially appreciate the helpful insight snd personable service each person extends! It has be an especially joy to interact with Krystal and her patience / knowledgeable care with our learning the eating likes and dislikes (lol!!)of Nosh!!As well as her initiative she takes with each delivery and phone conversation to make our experience with Hollywood Feed so AWESOME!!Response from Hollywood FeedDecember 23, 2021Renee, we are so grateful for your wonderful feedback! We are pleased to hear that Krystal at our Strawberry Hill location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Displaying reviews 1 - 4 out of the 20 most recent