PetPeople by Hollywood Feed - Dilworth

4.8 out of 5.0
Rating 4.8
(33 Reviews)
In-store
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(980) 256-5884
2400 Park Rd
Charlotte, North Carolina, 28203
2400 Park Rd
Charlotte, North Carolina, 28203
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Get directions to PetPeople by Hollywood Feed at 2400 Park Rd Charlotte, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood FeedDilworth

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Alicia Myers
Store Manager
Alicia was born and raised in Toledo, Ohio (Go Buckeyes!) and moved to Charlotte NC after college. She had many different retail jobs but the opportunity to open her own pet store in Huntersville was something she couldn’t turn down. Floppy Paws was open for about a year until Covid where Alicia then found her way to PetPeople. She started off as an assistant manager but after a year became the store manager of the Dilworth location. Alicia has had several dogs in her life but currently has a rescue Great Dane named Bunny and a rescue German Shepard named Rovsky that she spoils endlessly. Alicia is passionate about giving back to the community and working with rescues to help as much as she can and any way she can!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(33 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Always helpful and positive.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Jennifer! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone working there is so completely and totally friendly and helpful!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service, Helpful, very polite, good prices and good recommendations.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Knowledgeable, friendly, ready to help which sadly is missing many places today, enjoy going there.
    Response from Hollywood Feed
    John, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    This location has a great staff - very friendly and always ready to help!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Friendly staff, great service.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Nice staff
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The people working at this location are always so friendly and helpful.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Fantastic service with great people that work here. They were very friendly and offered advice for my dog that actually worked! Love the dedication and care they have for our pets
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great variety of dog toys, helpful sales associate
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent staff. Very helpful in choosing the right food for our new puppy.
    Response from Hollywood Feed
    Trina, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    All of the employees here are SO helpful and knowledgeable. The only place we go to buy dog food, treats, and toys.
    Response from Hollywood Feed
    Alexandra, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!
  • 4.8 out of 5
    Rating 5.0
    Very nice helper
    Response from Hollywood Feed
    Cameron, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone was kind and helpful through out our visit
  • 4.8 out of 5
    Rating 5.0
    Really gret customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review Mark! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I adore PetPeople. The Park Rd. location is top notch when it comes to overall customer service. The team is consistently upbeat, helpful, courteous and kind…not only to me, but also to my dog, Harlan. While I live closer to the Strawberry Hill store, I will make go out of my way to solely patronize the Park Rd. location.
    Response from Hollywood Feed
    Kellie, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love shopping here. Always so helpful!
    Response from Hollywood Feed
    Andrea, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone is friendly and willing to help
    Response from Hollywood Feed
    Thank you for being our 5-star customer, Nick! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. Our Dilworth store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceeded your expectations! Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you for being a part of the Hollywood Feed family and we look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    A simple online order from me and before the end of that day my ordered item arrived. Perfectly filled, packed, and delivered to my door. I love a business which backs up everything it says it will do. . .by doing it! A 6th star because you are among the few businesses I'm familiar with who operate as efficiently and honestly as you do.
    Response from Hollywood Feed
    Merritt,

    I announce to the room that we had a six-star review! Thank you so very much! We are really proud of our delivery program. We are a very open company with customers and employees all around. We only trust companies who are open with us as well. We believe in honesty. We also believe in doing what is right by our customers from beginning to end and even beyond that. We are always here for you because we know we are helping you take care of pets that are important parts of your family. Thank you again, and we cannot wait to deliver to you again!
Displaying reviews 1 - 4 out of the 20 most recent
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