Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(704) 544-7551
Grooming: (704) 908-0170
12206 Copper Wy
Suite 128
Charlotte, North Carolina, 28277
12206 Copper Wy
Suite 128
Charlotte, North Carolina, 28277
Services
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Adoption Days
Grooming Services
SAME DAY DELIVERY
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ORDER BY 6PM & PICK-UP SAME DAY
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About Hollywood Feed - Copper Way
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Lauren Iannaco
Store Manager
Lauren was born and raised in Memphis, Tennessee, and attended the University of Memphis. She was originally planning on becoming a nurse but changed her career path soon after graduating from college. She ended up spending nearly 15 years in the food and beverage industry where was able to develop as an individual, an employee, and a manager. Being from Memphis, Lauren was no stranger to Hollywood Feed. Shortly after relocating to Charlotte, North Carolina, to pursue a career opportunity, Lauren changed course as an opportunity opened up at Hollywood Feed. Since then, she and her Labrador, Duke, have not looked back, especially because Duke can come to work with her now. Lauren thoroughly enjoys creating relationships with her customers and their pets. With the training and development provided by Hollywood Feed, Lauren is able to help her customers select the best options for their pets. Knowing that she is able to provide these customers and their pets with happiness is what drives her and her team daily, and they would love to see you at Store 97!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(580 Reviews)- Rating 5.0Great customer service- very knowledgeable staff. Super helpful
- Rating 5.0My dog and I always have the best experience. My doodle thinks it’s her home away from home.
- Rating 5.0Great products and friendly customer service.Response from Hollywood FeedJanuary 25, 2023Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0They are friendly informed and willing to talk to you with information. I also use grooming and they are equally outstanding.
- Rating 4.0Great store & servicesResponse from Hollywood FeedJanuary 26, 2023Debbie,
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health to be able to provide the best recommendations for you. We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. Thank you for the review and hope to see you again soon!
Amber W.
Customer Service
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Great customer service, staff are super friendly and knowledgeable.Response from Hollywood FeedJanuary 25, 2023Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Very helpful. Great service.Response from Hollywood FeedJanuary 19, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0The service is so helpful and politeResponse from Hollywood FeedJanuary 18, 2023Willie,
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 2.0Employee do not know about merchandise and that to recommend
- Rating 5.0I always receive the best customer service!Response from Hollywood FeedJanuary 11, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! - Rating 5.0Great customer service. Deliveries are timely.Response from Hollywood FeedJanuary 5, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Everyone is very kind with my dog, Finn. They are very informative as to anything that needs attention. Tammy &Trish do a wonderful job.Response from Hollywood FeedJanuary 4, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry! - Rating 5.0Great customer service. Employees are always pleasant and extremely helpful.Response from Hollywood FeedJanuary 2, 2023We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Trish is Wonderful with Thelma & Luey 😊Response from Hollywood FeedJanuary 3, 2023Thank you Donna for the wonderful review! Trish is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pets. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
- Rating 5.0Everyone is very friendly and helpful! We love coming in and seeing everyone!Response from Hollywood FeedJanuary 3, 2023A 5-star review from a 5-star customer! Thank you for the great feedback, Jenny! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0This store was amazing. I walked in the door and the manager met me at the door, asked what I was looking for and if I had been in the store before. She briefly walked me through the store and then asked if I need help. She was attentive and extremely helpful. Everyone in the store was cheerful and welcoming. I would highly recommend if you are in need of any pet supplies coming to this store.Response from Hollywood FeedJanuary 3, 2023We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 4.0Great customer service. We were greeted as soon as we arrived. Every staff member was pleasant and helpful, even made a few recommendations for a healthy dog food, that I intend to follow up on. I will be back.Response from Hollywood FeedDecember 29, 2022Shellye, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedDecember 28, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
- Rating 5.0Lauren, the manager is outstanding! I had a situation with a product they carry. She immedicately reported it to the home office and was sincerely apologetic. Customer Service is a specialty with this location!Response from Hollywood FeedDecember 27, 2022Thank you, Stacy, for the wonderful review! Lauren is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet(s). Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
- Rating 5.0Going out of their way to get my cats food in for meResponse from Hollywood FeedDecember 17, 2022Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Displaying reviews 1 - 4 out of the 20 most recent
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!