Hollywood Feed Copper Way: {KEYWORDS} in Charlotte, NC

Hollywood Feed - Copper Way

4.9 out of 5.0
Rating 4.9
(580 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Copper Way: {KEYWORDS} in Charlotte, NC
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(704) 544-7551
Grooming: (704) 908-0170
12206 Copper Wy
Suite 128
Charlotte, North Carolina, 28277
12206 Copper Wy
Suite 128
Charlotte, North Carolina, 28277
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Clippers & CombGrooming Services
Get directions to Hollywood Feed at 12206 Copper Wy Charlotte, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed - Copper Way

Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Lauren Iannaco
Store Manager
Lauren was born and raised in Memphis, Tennessee, and attended the University of Memphis. She was originally planning on becoming a nurse but changed her career path soon after graduating from college. She ended up spending nearly 15 years in the food and beverage industry where was able to develop as an individual, an employee, and a manager. Being from Memphis, Lauren was no stranger to Hollywood Feed. Shortly after relocating to Charlotte, North Carolina, to pursue a career opportunity, Lauren changed course as an opportunity opened up at Hollywood Feed. Since then, she and her Labrador, Duke, have not looked back, especially because Duke can come to work with her now. Lauren thoroughly enjoys creating relationships with her customers and their pets. With the training and development provided by Hollywood Feed, Lauren is able to help her customers select the best options for their pets. Knowing that she is able to provide these customers and their pets with happiness is what drives her and her team daily, and they would love to see you at Store 97!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(580 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Great customer service- very knowledgeable staff. Super helpful
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    My dog and I always have the best experience. My doodle thinks it’s her home away from home.
  • 4.9 out of 5
    Rating 5.0
    Great products and friendly customer service.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    They are friendly informed and willing to talk to you with information. I also use grooming and they are equally outstanding.
  • 4.9 out of 5
    Rating 4.0
    Great store & services
    Response from Hollywood Feed
    Debbie,

    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health to be able to provide the best recommendations for you. We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. Thank you for the review and hope to see you again soon!

    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service, staff are super friendly and knowledgeable.
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Very helpful. Great service.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    The service is so helpful and polite
    Response from Hollywood Feed
    Willie,

    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 2.0
    Employee do not know about merchandise and that to recommend
  • 4.9 out of 5
    Rating 5.0
    I always receive the best customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Deliveries are timely.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone is very kind with my dog, Finn. They are very informative as to anything that needs attention. Tammy &Trish do a wonderful job.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Employees are always pleasant and extremely helpful.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Trish is Wonderful with Thelma & Luey 😊
    Response from Hollywood Feed
    Thank you Donna for the wonderful review! Trish is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pets. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone is very friendly and helpful! We love coming in and seeing everyone!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Jenny! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    This store was amazing. I walked in the door and the manager met me at the door, asked what I was looking for and if I had been in the store before. She briefly walked me through the store and then asked if I need help. She was attentive and extremely helpful. Everyone in the store was cheerful and welcoming. I would highly recommend if you are in need of any pet supplies coming to this store.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 4.0
    Great customer service. We were greeted as soon as we arrived. Every staff member was pleasant and helpful, even made a few recommendations for a healthy dog food, that I intend to follow up on. I will be back.
    Response from Hollywood Feed
    Shellye, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Lauren, the manager is outstanding! I had a situation with a product they carry. She immedicately reported it to the home office and was sincerely apologetic. Customer Service is a specialty with this location!
    Response from Hollywood Feed
    Thank you, Stacy, for the wonderful review! Lauren is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet(s). Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
  • 4.9 out of 5
    Rating 5.0
    Going out of their way to get my cats food in for me
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Displaying reviews 1 - 4 out of the 20 most recent
Leave a Review

Nearby Locations

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  • PetPeople by Hollywood Feed 2400 Park Rd
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  • PetPeople by Hollywood Feed 4815 Berewick Town Center Dr
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    4815 Berewick Town Center Dr
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