About Hollywood Feed Charlotte
Hollywood Feed is a natural and holistic pet specialty retail store. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.05/2/19Great customer service with Dana who is always willing to help and offer a free snack to Imogen. I feel welcome here and they support me in feeding my pup the best food!! Thank you for everything you do!
-West FResponse from Hollywood Feed5/3/19West, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
- Rating 5.05/1/19Great staff & Tammy is so good with animal.Response from Hollywood Feed5/3/19Melissa, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.04/20/19Everyone at Hollywood is so nice and they have all the great healthy selections for your dog/cat. It's my go to store!Response from Hollywood Feed4/22/19Bonnie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.04/4/19Friendly staff. Great customer service.Response from Hollywood Feed4/5/19Judy, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.03/28/19Good customer service and good products.Response from Hollywood Feed3/29/19Thank you so much for the splendid review, Joe! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.03/21/19We love our Pawtique experiences. Our Cavachon can be a bit tricky to groom properly but they are consistently great!Response from Hollywood Feed3/21/19We're very happy you have had such wonderful experiences. Our groomers put much effort and time into developing their skills. Thank you for your five-star review!
- Rating 5.03/15/19Excellent customer service. I forgot the name of the lady I talked to, but she went the extra mile to help me. I appreciate that.Response from Hollywood Feed3/15/19Thanks for the wonderful review, Lois Ann! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
- Rating 5.03/14/19Dana, Kelly, Teresa are just awesome... Tammy and Trish for grooming - awesome...only REASON why I shop there is the pleasant and professional treatment I receive in addition to the great products!Response from Hollywood Feed3/15/19Donna, thank you so much for the amazing feedback and 5-Stars! Our team strives to provide exceptional service and quality products! We attend monthly training on pet products, health, and nutrition so we can help you find the items best suited for your furry friend's specific needs! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.03/14/19I absolutely love the knowledgeable staff. I would be very upset if any of the current team left. They handle them selves professionally setting a welcoming tone. As a retired VP Customer Service I suggest you don’t micro manage ‘this cohesive group.Response from Hollywood Feed3/18/19Georgette, thank you so much for your wonderful review and adept feedback. Our entire team is held to specific standards, as we strive to ensure our customers always receive exemplary service. We believe in educating our employees - which is why we provide monthly, and sometimes bi-monthly, training on pet products, health, and nutrition. Our priority is to always do what is right by our customers by sharing our knowledge so they can find the products that are most appropriate for their furry friends. Quality products and extraordinary service are the merits that we are dedicated to providing and always accept. We're thrilled to hear that you're pleased with our team in Charlotte - your kind words are very much appreciated and are extremely encouraging! Please come and see us again soon.
- Rating 5.03/9/19People are great. Love the groomers. Please don't start carrying products with toxic ingredients.Response from Hollywood Feed3/9/19Jennifer, thanks so much for your outstanding review. Our groomers take great pride in their work and training and we love hearing compliments on our team members! Hollywood Feed is committed to carrying natural and holistic products that are of high-quality and do not contain unwanted chemicals, dyes, preservatives, etc. We thank you for supporting our endeavors in trying to provide the best possible products we can to both our two and four legged customers! We hope to see you again soon!
- Rating 5.03/8/19Very friendly and helping than your are in neadResponse from Hollywood Feed3/8/19Eugenia, such a wonderful review, we thank you so much!
- Rating 5.03/7/19They know my dogs and what they like. Always greet us with a smile and have what we need.Response from Hollywood Feed3/8/19Thanks for the wonderful review, Shawna! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
- Rating 5.03/7/19We absolutely love Trish! She’s the best with our Malinois, Leda! She’s the BEST!Response from Hollywood Feed3/8/19We're very proud to read your compliments on our team member. Our sales associates put much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
- Rating 4.03/7/19The store was excellent. I had to buy the more expensive dog food because they are having trouble getting shipments in of the food I usually purchase. Even though I received $2 off it was still more than what I what I normally buy.Response from Hollywood Feed3/8/19Joyce, thank you for the wonderful review! Our team strives to provide exceptional products and service to each of our customers during every visit. We certainly apologize for the inconvenience you've experienced getting the food you normally buy. Please know we have a team dedicated to keeping our shelves stocked with quality products, and if we're ever missing an item that you need, we can try to special order it for you - or we can get it transferred in from one of our stores that does have it! Again, we appreciate your feedback and hope to see you again soon!
- Rating 5.03/7/19I am amazed at the variety of fantastic products for my cats and dog....Everything I read about is stocked on their shelves plus each person working at Hollywood Feed is an animal lover and very knowledgeable about their products....I highly recommend this store - and one more thing.....the people working there are very kind and friendly....they're the best!!Response from Hollywood Feed4/5/19Carol, thank you for the awesome review! Our team works hard to keep our shelves stocked with a variety of quality items for our furry friends. They also go through 40-50 hours of training each year to in order to be highly informative to our customers. Come and see us again soon!
- Rating 5.03/7/19Great customer service, products, and overall shopping experience. My dog only eats her food and treats from here, because i trust the quality.Response from Hollywood Feed3/8/19Beth, thank you so much for the amazing review! Our team is dedicated to providing exceptional service and quality products at competitive prices for every visit! We're glad to hear you're pleased and hope to see you again soon!
Nearby Hollywood Feed Locations
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM9129 Sam Furr Road5BHuntersville