|Day of the Week||Hours|
|Monday||9:00 AM - 7:00 PM|
|Tuesday||9:00 AM - 7:00 PM|
|Wednesday||9:00 AM - 7:00 PM|
|Thursday||9:00 AM - 7:00 PM|
|Friday||9:00 AM - 7:00 PM|
|Saturday||9:00 AM - 7:00 PM|
|Sunday||11:30 AM - 6:30 PM|
12206 Copper Way
Charlotte, North Carolina, 28277
12206 Copper Way
Charlotte, North Carolina, 28277
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Lauren was born and raised in Memphis, Tennessee, and attended the University of Memphis. She was originally planning on becoming a nurse, but changed her career path soon after graduating from college. She ended up spending nearly 15 years in the food and beverage industry where was able to develop as an individual, an employee, and a manager. Being from Memphis, Lauren was no stranger to Hollywood Feed. Shortly after relocating to Charlotte, North Carolina, to pursue a career opportunity, Lauren changed course as an opportunity opened up at Hollywood Feed. Since then, she and her Labrador, Duke, have not looked back, especially because Duke can come to work with her now. Lauren thoroughly enjoys creating relationships with her customers and their pets. With the training and development provided by Hollywood Feed, Lauren is able to help her customers select the best options for their pets. Knowing that she is able to provide these customers and their pets with happiness is what drives her and her team daily, and they would love to see you at Store 97!
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
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4.9 out of 5.0
Rating 4.9(360 Reviews)
- Rating 5.0They were very helpful in finding what I need.Response from Hollywood FeedAugust 9, 2021Sue, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 4.0I really enjoy the gals that work during the week at my store. They know me and my dog. Their recommendations have always been spot on for problem solving. I trust them and that is super cool!
- Rating 5.0ImpressiveResponse from Hollywood FeedAugust 9, 2021A 5-star review from a 5-star customer! Thank you for the great feedback, Connie! We hope to see you again soon!
- Rating 5.0everything is greatResponse from Hollywood FeedAugust 9, 2021Susan, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
- Rating 5.0Customer service is always great.
Groomers are polite and my dogs are totally at ease. The groomer I used prior to Hollywood Feed was at a veterinary practice. My pups always returned stressed and upset. I was never allowed to take them to the grooming area which was a concern.
Thanks for the wonderful experience!Response from Hollywood FeedAugust 3, 2021Andrea, thank you for the wonderful review! We are so happy that your fur-babies enjoy their grooming experience at Hollywood Feed. We hope to see you again soon!
- Rating 5.0Consistent excellent customer service!Response from Hollywood FeedAugust 3, 2021Sharon, thank you so much for your 5-star review! Come back and see us again soon!
- Rating 5.0This is a wonderful pet store with a nice selection and great customer service.Response from Hollywood FeedAugust 2, 2021Thank you Christine for the kind words! We appreciate your support! Our Toringdon store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. Thank you for shopping at Hollywood Feed! We look forward to seeing you again soon!
- Rating 5.0Tammy always grooms my dog beautifully! My dog loves going to Tammy and Hollywood! Trish and all the folks are simply the best!!!Response from Hollywood FeedAugust 2, 2021Jim, we are so grateful for your wonderful feedback! We are pleased to hear that Tammy and Trish at our Toringdon location were able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
- Rating 5.0Great customer service.
- Rating 5.0Great customer service, very helpful!
- Rating 5.0Amazing customer service!Response from Hollywood FeedJuly 26, 2021Iolani, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 4.0Good Experience
- Rating 5.0Friendly staff.helpfull with my questions
- Rating 5.0Very knowledgeable peopleResponse from Hollywood FeedJuly 26, 2021Marcelle, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
- Rating 5.0Great store.Response from Hollywood FeedJuly 26, 2021James, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
- Rating 5.0We just love coming to see Trish at the Ballantyne location. She’s so nice, does a great job & my dog just loves her!!!!!Response from Hollywood FeedJuly 19, 2021Marie, thank you so much for your wonderful review! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We're so happy to hear about our employees doing everything they can for the customer, and we will be sure to let their manager know about your wonderful experience working with them. Come see us again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedJuly 19, 2021Marita, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0All about the staff and their willingness to help. Prices are excellent too!Response from Hollywood FeedJuly 30, 2021Thank you so much for your fabulous review, Denise! We’re thrilled to hear that you are pleased with our customer service along with our prices! Thank you once again and come back to see us soon!
- Rating 5.0Great customer service, awesome products and overall pleasant shopping experience!Response from Hollywood FeedJuly 12, 2021Nicole, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
- Rating 5.0Trish really listened to what I wanted w the grooming. My pup looked beautiful. Thank you!Response from Hollywood FeedJuly 27, 2021Deborah, we are so grateful for your wonderful feedback! We are pleased to hear that Trish was able to provide you with the best possible service. Great customer service and a great grooming experience is something that we strive for. Thank you and we hope to see you again soon.
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Displaying reviews 1 - 4 out of the 20 most recent