Hollywood Feed Village Plaza: {KEYWORDS} in Chapel Hill, NC

Hollywood Feed - Village Plaza

4.9 out of 5.0
Rating 4.9
(94 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Village Plaza: {KEYWORDS} in Chapel Hill, NC
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(984) 234-3077
83 S Elliot Rd
Suite 150
Chapel Hill, North Carolina, 27514
83 S Elliot Rd
Suite 150
Chapel Hill, North Carolina, 27514
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 83 S Elliot Rd Chapel Hill, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Chapel Hill, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Barbara Brill
Store Manager
Barbara has worked in the pet nutrition industry for over five years. She has a very spoiled pup at home named Rosie, who is a five-year-old rescue. She and her team would love for you to come visit and become part of the Hollywood Feed family, so feel free to stop by store 96 in Chapel Hill. Barbara always has great product recommendations and would be happy to help you and your pup in whatever way possible!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(94 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    I'd love to see a wider variety of cat food, the location is very convenient and staff is friendly and helpful, but my cat has a chicken allergy and I could only find one bag of dry food with no chicken, meaning I had no choice for the rest of the ingredient makeup.
    Response from Hollywood Feed
    Cameron, at Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.com so that we can pass your suggestions along to the appropriate buying team! Thank you for choosing Hollywood Feed and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    I was greeted, the store was clean and beautiful, fully stocked, I met a gorgeous, sweet German Shepherd named Marley and her owner who both interacted with my little Chihuahua on his first time out. Will shop there again OFTEN!
    Response from Hollywood Feed
    Faith, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Just love this store. They always give a complimentary treat and a hand written note included in our orders. Our Great Dane Maynard loves the bully sticks. Thank you!
    Response from Hollywood Feed
    Caleb, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.9 out of 5
    Rating 5.0
    Beautiful stores variety of products and great staff and customer service
    Response from Hollywood Feed
    Deborah, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Great variety of products
    Response from Hollywood Feed
    Daniel, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Friendly staff. Good service. Good selection .
    Response from Hollywood Feed
    Jeff, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Best pet store around!! Employees are super friendly and knowledgeable and always willing to help!!
    Response from Hollywood Feed
    Eric, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great place very friendly and helpful staff.
    Response from Hollywood Feed
    Tiffany, we are thrilled to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service!
    Response from Hollywood Feed
    Gina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The staff was amazing. Friendly, knowledgeable and patient. I’ll be back because of them — they deserve a bonus!
    Response from Hollywood Feed
    Carol, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 2.0
    Unfortunately, I received very poor service on this day. Both employees were far more interested in being on their phones, together, at the counter, than helping me.
    Response from Hollywood Feed
    Jolie, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Village Plaza location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Mary Carter, so that she can address this with the team. If you could, we would love for you to reach out to her directly via her email, marycarter@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visit, and we hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    always excellent customer service! very friendly!
    Response from Hollywood Feed
    Selin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The staff is always super helpful!
    Response from Hollywood Feed
    Karen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Love the team in my Chapel Hill Location! Everyone is super friendly and very knowledgable. My pup loves being doted on when he walks into the store. Great bargains too!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Barbara was very helpful today as I placed a delivery order. She’s kind, friendly and takes her time with me. Delivery was great .
    Response from Hollywood Feed
    Sanford, we are so grateful for your wonderful feedback! We are pleased to hear that Barbara at our Village Plaza location was able to provide you with the best possible service while taking your Same Day Delivery order. Great customer service is something that we strive for, and we are happy to hear we have met that goal. Thank you, and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    This store is not only a fun place to shop, but also a valuable town resource. Staff are invested in their work, highly trained, will deliver food in a hurricane (yes, they have done this for me within the hour), and will provide excellent compensation for any purchase dissatisfaction.
    Response from Hollywood Feed
    Pam, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you soon!
  • 4.9 out of 5
    Rating 4.0
    Friendly customer service
    Clean store
    Would be a five star if always had products
    But understand bc of circumstances
    Response from Hollywood Feed
    Deborah, thank you for the kind words and feedback. We are proud of our stores and the teams! Although every visit may not be perfect we thank you for continuing to shop with us. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you.
    This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays. We are in communication with all manufacturers daily to stay in tune to the business. We appreciate you being a part of the Hollywood Feed family!
  • 4.9 out of 5
    Rating 5.0
    amazing customer service - such knowledgable and helpfull staff members!!
    Response from Hollywood Feed
    Jamie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    Great help. Answered all my questions. Helped with purchases to my car.
    Response from Hollywood Feed
    Ellen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    This place is really awesome. They are very helpful and even send out hand written letters with their products as a thank you.
    Response from Hollywood Feed
    Thank you so much for your amazing feedback, Caleb! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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