Hollywood Feed Village Plaza: {KEYWORDS} in Chapel Hill, NC

Hollywood Feed - Village Plaza

4.8 out of 5.0
Rating 4.8
(107 Reviews)
In-store
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Pick-up
Hollywood Feed Village Plaza: {KEYWORDS} in Chapel Hill, NC
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(984) 234-3077
83 S Elliot Rd
Suite 150
Chapel Hill, North Carolina, 27514
83 S Elliot Rd
Suite 150
Chapel Hill, North Carolina, 27514
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Get directions to Hollywood Feed at 83 S Elliot Rd Chapel Hill, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About Hollywood Feed - Village Plaza

Hollywood Feed is a natural and holistic pet specialty retail store in Chapel Hill, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Barbara Brill
Store Manager
Barbara has worked in the pet nutrition industry for over five years. She has a very spoiled pup at home named Rosie, who is a five-year-old rescue. She and her team would love for you to come visit and become part of the Hollywood Feed family, so feel free to stop by store 96 in Chapel Hill. Barbara always has great product recommendations and would be happy to help you and your pup in whatever way possible!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(107 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Very nice place to shop.Great customer service.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!

    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service by folks who know dogs and their products. Always a pleasure. Workers even recognize me when I enter!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 1.0
    I cant come to your location due to the incense or whatever is being burned that gives me an instant headache. Thought you should know.
    Response from Hollywood Feed
    Thank you Pat for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Regional Manager. The scent is from a scented oil machine that we use company wide, and every store has one. This is to keep away different pet odors out of stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has also been sent to the Operations Manager. If you would like to reach out to the Regional Manager, Mary Carter, by email you can do so at marycarter@hollywoodfeed.com. Again, we are very sorry for your less than exemplary visits, and hope that you will continue to shop at Hollywood Feed.
  • 4.8 out of 5
    Rating 5.0
    I love this store! I go to it exclusively for my doggie needs, which is like every day!Luv the employees! Meg is the best!!!!!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The chapel hill store has the most well informed, friendly and positive clerks of any store in my memory!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service as always
    Response from Hollywood Feed
    Nathan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and very knowledgeable. They have a really good selection of everything. I went in looking for treats for my dog who is very food driven. The ladies helped tremendously with options and i learned some things too. Their prices are also good. I will definitely be going back.
    Response from Hollywood Feed
    Sarah, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    The young woman who helped me was so great! Super helpful and nice.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great price and customer service is top notch👌 Thanks Hollywood Feed
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great variety of products, and even better customer service
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great store! Loved the friendly and helpful staff! Very organized and clean. Excellent selection of quality dog products!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service, very knowledgeable. Looking forward to going back.
    Response from Hollywood Feed
    Kate, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon! 
  • 4.8 out of 5
    Rating 5.0
    Delightful store, great staff
    Response from Hollywood Feed
    Dana, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I'd love to see a wider variety of cat food, the location is very convenient and staff is friendly and helpful, but my cat has a chicken allergy and I could only find one bag of dry food with no chicken, meaning I had no choice for the rest of the ingredient makeup.
    Response from Hollywood Feed
    Cameron, at Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.com so that we can pass your suggestions along to the appropriate buying team! Thank you for choosing Hollywood Feed and we hope to see you again soon.
  • 4.8 out of 5
    Rating 5.0
    I was greeted, the store was clean and beautiful, fully stocked, I met a gorgeous, sweet German Shepherd named Marley and her owner who both interacted with my little Chihuahua on his first time out. Will shop there again OFTEN!
    Response from Hollywood Feed
    Faith, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Just love this store. They always give a complimentary treat and a hand written note included in our orders. Our Great Dane Maynard loves the bully sticks. Thank you!
    Response from Hollywood Feed
    Caleb, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
  • 4.8 out of 5
    Rating 5.0
    Beautiful stores variety of products and great staff and customer service
    Response from Hollywood Feed
    Deborah, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service. Great variety of products
    Response from Hollywood Feed
    Daniel, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Friendly staff. Good service. Good selection .
    Response from Hollywood Feed
    Jeff, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Best pet store around!! Employees are super friendly and knowledgeable and always willing to help!!
    Response from Hollywood Feed
    Eric, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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