About Hollywood Feed Chapel Hill
Hollywood Feed is a natural and holistic pet specialty retail store in Chapel Hill, NC. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.01/8/20Wide array of choices, terrific team in the store. It was my first experience with Hollywood Feed. Recommended.Response from Hollywood Feed1/9/20Thank you for this awesome review, Tim! Our team works hard to provide the best service, products, and experience during each visit. Come back and see us again soon!!
- Rating 4.01/3/20Great customer service, staff was friendly!Response from Hollywood Feed1/5/20Thank you for the splendid review, Anna! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.012/19/19Great customer service!Response from Hollywood Feed12/20/19West, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.012/14/19I love this store! Staff is helpful, great selection of cat (and dog) food and supplies.Response from Hollywood Feed12/14/19Thank you for the wonderful review, Emily! We're thrilled you're pleased with our selection and service! We hope to see you again soon!
- Rating 3.012/5/19I enjoyed the store, but the person who was trying to tell me about dog food knew less about it than I did. Staff need to be trained about all the food you offer in the store and be able to direct a customer to the best fitting food... That is what is expected at any high-end dog store.Response from Hollywood Feed12/13/19Thank you for taking the time to leave us a review, Robin. We always appreciate feedback from our customers no matter how negative as it helps our company learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. It's never our intention to be misinformative to our customers, so this will be escalated to the regional manager of that location, Mary, for her to address this issue with our team. If you would like to reach out directly about your visit to provide more details, please email her at email@example.com. We appreciate this opportunity to make things right and hope to make your next visit better than your last!
- Rating 5.012/5/19Odin and I love going to Hollywood Feed! They are always helpful and have some great products to spoil your pu!Response from Hollywood Feed12/5/19Thank you for the fantastic review, Nicholas! Our team strives to go above and beyond to ensure an excellent experience for all our customers- especially four-legged ones like Odin! We're thrilled to hear the two of you are pleased and we hope to see the both of you again soon!
- Rating 5.011/26/19Very friendly and knowledgable employees. Very enthusiastic! I look forward to shopping there again!!Response from Hollywood Feed11/27/19Herman, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year on pet nutrition and products so we can better serve our guests and of course their furry friends! We are so glad you are pleased and look forward to seeing you again soon!
- Rating 4.011/21/19The staff are always very helpful and polite. The only drawback is they don't carry all the food our pet likes.Response from Hollywood Feed11/22/19Thank you for this wonderful review, Albert!! Our team works hard to provide the best experience during each visit. If you see that we do not have a certain item that you are looking for, you can ask a manager, as some items can be special ordered. We look forward to seeing you again soon!!
- Rating 5.011/14/19I absolutely love this store. The people greet you genuinely. The dogs behind the counter are adorable and a lovely addition to shopping. I never feel pressured to buy anything, and have had incredibly great advise about toys. My dogs love the Hollywood jerky. Fantastic store!!!!! I'm a Hollywood lifer!!!Response from Hollywood Feed11/16/19Thank you for the wonderful review, Barbara! Our team always strives to go above and beyond to provide an excellent experience for our customers! We hope to see you again soon!
- Rating 5.010/28/19The Hollywood Feed in Chapel Hill is amazing! It has a great selection, and the staff frequently bring their very friendly dogs to work. Everyone there is incredibly helpful and understanding. They are great about working within budgets and helping find the best treats, supplies, and food for your pup!Response from Hollywood Feed10/29/19Thank you for this awesome review, Jesica! Our team works hard to provide the best service, products, and experience during each visit. Come back and see us again soon!!
- Rating 5.08/30/19Great customer serviceResponse from Hollywood Feed8/30/19Christine, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.08/30/19Great customer service and helpful, knowledgeable employees that were great with my dog!!Response from Hollywood Feed8/30/19Myka, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
- Rating 5.08/30/19Staff were great! Very friendly and clearly love animals. Love this store.Response from Hollywood Feed8/30/19Thank you for this amazing review, Nicholas!! Our team works hard to provide the best experience during each visit. Come back and see us again soon!!
- Rating 5.08/22/19Very nice clerk suggested food our cat should like. Fussy feline wouldn’t eat it. Not his fault.Response from Hollywood Feed8/23/19Lynn, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! When it comes to picky pets, we are happy to offer the Hollywood Feed promise: If your pet doesn't love it or you don't love it, we will gladly replace or refund it! Just return the food kitty rejected and we'll suggest other options! It is always a pleasure to have such wonderful feedback!
Nearby Hollywood Feed Locations
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM9650 Leesville Rd.Suite 250Raleigh
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM575 New Waverly PlaceSuite 103-ACary