PetPeople by Hollywood Feed - Alston

4.8 out of 5.0
Rating 4.8
(40 Reviews)
In-store
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(919) 694-5562
5042 Arco St
Cary, North Carolina, 27519
5042 Arco St
Cary, North Carolina, 27519
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Get directions to PetPeople by Hollywood Feed at 5042 Arco St Cary, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood FeedAlston

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cary, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(40 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Everyone at Hollywood feed is friendly and helpful. They always supply me with informed tips for my dog! Thank you
    Response from Hollywood Feed
    Jill, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    First rate operation! Hollywood Feed must do something to make its employees feel special because every time I go there I am greeted by happy people. I use Hollywood for DIY dog washes. The young women who work at my HF always show attention to me and my pups as if we are their friends. Also they have the best DIY wash setup I’ve used, and I’ve used at least 4 others in the area .
    Response from Hollywood Feed
    Thank you Rick for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Alston store! We think they're awesome too! You and your pups are like family to us and we're happy you have allowed a great connection with our team. At Hollywood Feed, we love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Our self wash was made for the convenience for you and your pets. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Best customer service I’ve ever had at any pet store. They listen, they suggest, they care. Simply the best.
    Response from Hollywood Feed
    Julie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Enjoy going there; very nice people .
    Response from Hollywood Feed
    Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love this store! Staff friendly and they have good healthy dog food choices.i like the calf cheek rolls and the Primal dog food. Good toys that are hard to destroy. Clean store too.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    My favorite place to shop for all my pet needs. The staff is incredibly friendly, knowledgeable and helpful. I've been shopping here for the last several years and it keeps getting better!
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Staff are always so friendly and helpful.
    Response from Hollywood Feed
    Shannon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love bathing my dog in their grooming tubs. Clean tub room and friendly staff.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are so THRILLED you love our spa stations! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and very welcoming. My dogs loved their toys!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Fabulous customer service. Great prices better than online and Gretchen is the best and her staff is also great
    Response from Hollywood Feed
    Toby, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Someone offered to help me as soon as I walked through the door. Employee was nice and I got checked out quickly.
    Response from Hollywood Feed
    Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Your employees are always friendly, welcoming and helpful. I really enjoy shopping with you guys.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The Team at this PetPeople location has always been knowledgeable, helpful, courteous, and just superb the last 2 years we have been shopping there! Thanks - we keep coming back in large part because the Team there is so nice to work with.
    Response from Hollywood Feed
    Larry, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    One of the perks of PetPeople at my location in Cary, NC, is the dog wash! We regularly bathe our dog there and appreciate having the tools we need ready to go.

    And the staff here is consistently friendly and super-helpful. We've come in with questions and always leave with suggestions and products we were looking for. This is an awesome store!
    Response from Hollywood Feed
    Laurel, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are thrilled that you and your fur baby love our spa services! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Hollywood's staff is the best! I had a box of food that didn't sit with my dogs stomach and they took it back and refunded me. They are alway friendly and very knowledgeable. I recommend them to everyone .
    Response from Hollywood Feed
    Cherie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    I love this store! They have everything I could need for my fur baby. The staff is extremely knowledgeable and super friendly every time I come in.
    Response from Hollywood Feed
    Kinsey, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Super friendly
    Response from Hollywood Feed
    Debra, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great people and always greeted with a smile. The self serve grooming station is a god send. Love coming here!
    Response from Hollywood Feed
    Camilla, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 3.0
    Great, friendly, helpful staff. Just wish you gave cats a bit more priority. I stopped shopping at Petco because they stuck cat stuff in a back corner and stored stuff in the aisles. You didn't store anything in the cat aisles, but you had very little stuff, and only a few cat food brands.
    Response from Hollywood Feed
    Hi Jackie S.
    Thank you so much for the review. We love cats too - We can pass along your note to our merchandising team. In the meantime, feel free to shop our online store and contact us at bark@hollywoodfeed.com to explore more cat products! We are always getting new products in and you should expect to see new cat products just in time for the holidays!
Displaying reviews 1 - 4 out of the 20 most recent
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  • PetPeople by Hollywood Feed 2920 Sherman Oak Pl
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