PetPeople by Hollywood Feed - Alston

4.8 out of 5.0
Rating 4.8
(50 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(919) 694-5562
5042 Arco St
Cary, North Carolina, 27519
5042 Arco St
Cary, North Carolina, 27519
Get Directions
Services
Bath TubDog Wash
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to PetPeople by Hollywood Feed at 5042 Arco St Cary, NC
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood FeedAlston

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cary, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(50 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    The girls were wonderful and helpful!
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Superb customer care. Cindy is great
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are so happy Cindy was able to assist you! We are so THRILLED to have such wonderful feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Everyone was so nice and Rivers loved her treats. Next time I 'll bring her by so she can say thank you.😊
    Response from Hollywood Feed
    Kim,

    We would just love to see Rivers! Please bring her in. We always enjoy a visit with our four-legged guests. We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you soon!

    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    I love going to Hollywood Feed in Cary, the people who work there are so friendly and knowledgeable!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    The woman who helped me was very knowledgeable and pointed me in the right direction with changing from puppy food to adult food.
    Response from Hollywood Feed
    Elizabeth, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always cheerful service.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The employees are great. They say hi to me when I enter the store, ask me if I need help. Very welcoming and friendly.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 3.0
    the local store is GREAT! The website, now that it is Hollywood Feed, is not very great. I can no longer use it because I can't order single cans of food anymore. I have to call the store and tie up an associate while they manually pull my order. Chatted and was told it was decided that because you also ship, that single cans can't be available to order. If I have to inidcate how I am shopping to begin with - pickup, delivery, shipping...why can't the item mix be specific to how it is getting to the customer and show what is available for the delivery method chosen???????
    Response from Hollywood Feed
    Vicki, thank you for being part of our pack! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by each and every customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. As long as you are in the Same Day Delivery area, you can call the store and place an over the phone order for single cans, that way you can get the different flavors you are looking for. We are not able to have single cans on the website for security issues, incase someone that is not in the Same Day Delivery Area, we can not have singled cans in our warehouse. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Everyone was so nice and friendly. Very knowledgeable about the products they carry. LOVE their dog washing stations!! Ozzy and I can’t wait to visit again.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and self service bath tools. It was a great 1st time experience.
    Response from Hollywood Feed
    Shelia, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Everyone at Hollywood feed is friendly and helpful. They always supply me with informed tips for my dog! Thank you
    Response from Hollywood Feed
    Jill, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    First rate operation! Hollywood Feed must do something to make its employees feel special because every time I go there I am greeted by happy people. I use Hollywood for DIY dog washes. The young women who work at my HF always show attention to me and my pups as if we are their friends. Also they have the best DIY wash setup I’ve used, and I’ve used at least 4 others in the area .
    Response from Hollywood Feed
    Thank you Rick for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Alston store! We think they're awesome too! You and your pups are like family to us and we're happy you have allowed a great connection with our team. At Hollywood Feed, we love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Our self wash was made for the convenience for you and your pets. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Best customer service I’ve ever had at any pet store. They listen, they suggest, they care. Simply the best.
    Response from Hollywood Feed
    Julie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Enjoy going there; very nice people .
    Response from Hollywood Feed
    Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love this store! Staff friendly and they have good healthy dog food choices.i like the calf cheek rolls and the Primal dog food. Good toys that are hard to destroy. Clean store too.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    My favorite place to shop for all my pet needs. The staff is incredibly friendly, knowledgeable and helpful. I've been shopping here for the last several years and it keeps getting better!
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Staff are always so friendly and helpful.
    Response from Hollywood Feed
    Shannon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love bathing my dog in their grooming tubs. Clean tub room and friendly staff.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are so THRILLED you love our spa stations! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and very welcoming. My dogs loved their toys!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Leave a Review

Nearby Locations

  • Hollywood Feed 575 New Waverly Pl
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    575 New Waverly Pl
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 13220 Strickland Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    13220 Strickland Rd
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • Hollywood Feed 83 S Elliot Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    83 S Elliot Rd
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details
  • PetPeople by Hollywood Feed 2920 Sherman Oak Pl
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2920 Sherman Oak Pl
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details