Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(601) 707-5840
111 Colony Crossing Wy
Suite 420
Madison, Mississippi, 39110
111 Colony Crossing Wy
Suite 420
Madison, Mississippi, 39110
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About Hollywood Feed - Colony Crossing
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Abbie Bynum
Store Manager
Abbie Bynum is from Florence, MS, and she's married with 1 dog and 3 cats. She started working at Hollywood Feed as a full time associate in 2019. She has bounced from store to store and finally worked her way up to Store Manager! "Everyday is a great day when I get to come to work and see my amazing team and amazing customers," says Abbie. Stop by Store 81 to get some great pet advice and a warm welcome from Abbie and her team!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(412 Reviews)- Rating 5.0Always greeted and helped the minute I enter the store
- Rating 5.0The staff at Hollywood Feed are always helpful and courteous! It’s a nice store and always neat and organized!Response from Hollywood FeedNovember 22, 2022Jo Ann, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0Excellent customer service.Response from Hollywood FeedNovember 15, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedNovember 15, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Excellent service - answered my questions with care and knowledge and help.Response from Hollywood FeedNovember 10, 2022Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
- Rating 5.0Customer service, product knowledge, variety of product, location, price competitive, what more could you want?Response from Hollywood FeedNovember 9, 2022Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.0I love the same day delivery option!Response from Hollywood FeedNovember 10, 2022We're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
- Rating 5.0ExcellentResponse from Hollywood FeedNovember 9, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0The associate was very helpful and kindResponse from Hollywood FeedNovember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Friendly, knowledgeable staffResponse from Hollywood FeedNovember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Love HF! Glad it moved to MadisonResponse from Hollywood FeedOctober 30, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0My go to place for dry food for our crew. Always dependable and let me bring in Puck!Response from Hollywood FeedOctober 30, 2022Janne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0The staff is always helpful!Response from Hollywood FeedOctober 30, 2022Joann, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Whenever I spend my hard earned money I have high expectations. Hollywood has delivered great customer satisfaction through their 100% guaranty on food. Whether its the chat line or customer rep in the store, they are always willing to listen to the customer and look for a solution. I will be back because of this great service and the fact they stand behind their products.Response from Hollywood FeedOctober 31, 2022Matt, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Hollywood Feed has the best customer service and it's not even close. I will only purchase items for my dog from here!Response from Hollywood FeedOctober 30, 2022Jason, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0GREAT SERVICE!!Response from Hollywood FeedNovember 3, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Excellent customer service and a great selection of items.Response from Hollywood FeedOctober 30, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Excellent customer service! Staff is very knowledgeable and helpful.Response from Hollywood FeedOctober 31, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 1.0Trying to get Madison ms store on phone several times today. No answer. Went to flowood , ms to buy dog treats. And had a 20 percent coupon off from a 5k run this past sat. They said when they put in the promo code it wouldn’t work. We live 2 hours away. So I told them several people got their coupons sat from the race in the Madison area. Coupon wasn’t honored and employees seemed puzzled.
- Rating 5.0The customer service provided at this location was far beyond expectations. The young lady walked me through the store and made suggestions and polite conversation while we shopped together for my new puppy. She made sure I didn't forget anything!Response from Hollywood FeedNovember 9, 2022Laura, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Deetrik G.
Customer Service Liaison
Hollywood Feed
Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!