Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:00 PM |
| Tuesday | 9:00 AM - 7:00 PM |
| Wednesday | 9:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 7:00 PM |
| Sunday | 11:30 AM - 6:30 PM |
Open Today
(601) 707-5840
111 Colony Crossing Wy
Suite 420
Madison, Mississippi, 39110
111 Colony Crossing Wy
Suite 420
Madison, Mississippi, 39110
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About Hollywood FeedColony Crossing
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Abbie Bynum
Store Manager
Abbie Bynum is from Florence, MS, and she's married with 1 dog and 3 cats. She started working at Hollywood Feed as a full time associate in 2019. She has bounced from store to store and finally worked her way up to Store Manager! "Everyday is a great day when I get to come to work and see my amazing team and amazing customers," says Abbie. Stop by Store 81 to get some great pet advice and a warm welcome from Abbie and her team!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(339 Reviews)- Rating 5.0Staff is super sweet and knowledgeable about products.Response from Hollywood FeedMay 17, 2022Leigh, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0Helped me find just what I needed for dog food for our 6 mo old Lab mix, Roux.Response from Hollywood FeedMay 17, 2022Michelle, thank you for the wonderful review! We are so happy that your fur baby enjoys our products, and we hope to see you again soon!
- Rating 5.0Great customer svcResponse from Hollywood FeedMay 17, 2022William, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0I love the people who work at this Hollywood Feed location. They are friendly, knowledgeable, and go out of their way to help.Response from Hollywood FeedMay 12, 2022Thank you, Sherry! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are THRILLED to hear about your wonderful experience at our store, and we hope to see you again soon!
- Rating 4.0Your employees are always nice, though don’t seem as happy and friendly as the original crew at that store. Parking is a real problem for this location, with 3 popular restaurants in their same shopping center section. The fact that HF has designated parking spots is ignored, as are the handicapped spaces. There’s nothing store employees can do about that, of course. You offer delivery and curbside services, but at least for me, those are pushed to the extent I no longer feel as welcome to come into the store and look around, find new products to try. I usually just buy Fromm’s dog food now. For me it all comes down to a poor choice for the location. Did you all even consider Gluckstadt for your store?Response from Hollywood FeedMay 14, 2022Deborah, thank you for taking the time to express your concerns. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we value our customers and believe in making you feel important. We take pride in providing excellent customer service and are here for you and your pet(s) as we are dedicated! Therefore, I am sorry to hear about your experience arriving at our Colony Crossing location. The issue with parking will be addressed with the property owner and our staff will their best in making sure our customers are able to arrive as smooth as possible. Our regional manager Michael Egner will also address proper customer service with our team. If you would like to reach out to him you may do so at michael@hollywoodfeed.com. We value you as a loyal Hollywood Feed customer and hope that you continue to shop with us.
- Rating 5.0BEST SERVICE ANYWHERE! Carried my huge bag of food to my car with a smile.Response from Hollywood FeedMay 10, 2022Brenda, thank you so much for your phenomenal feedback! We strive to take care of our customers first and foremost which is why our team is always willing to help out with heavy items. We’re so happy you had such a great experience, and we hope to see you again soon!
- Rating 5.0customer service, competitive pricing, location, variety of productResponse from Hollywood FeedMay 10, 2022Hi Kay F.
We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon! - Rating 5.0This place is the BEST!!! They have everything you might want and more!!!Response from Hollywood FeedMay 10, 2022Hi Angela P.
A 5-star review from a 5-star customer! Thank you for the great feedback, XXX! We hope to see you again soon! - Rating 5.0The staff is very knowledgeable and helpful and friendly when you walk into the store. Hollywood feed is the only place I feel comfortable about purchasing products for my fur baby.Response from Hollywood FeedMay 10, 2022Hi Connie M.
We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon! - Rating 4.0Always great customer service in the store and from delivery person.
- Rating 5.0Hollywood Feed is an exceptional place to shop for pet food and supplies. The employees are very knowledgeable and never hesitate to answer my questions and carry out those heavy bags to my car!Response from Hollywood FeedApril 27, 2022Thank you for the kind words, Jo Ann! We appreciate your continued support! Our Colony Crossing store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
- Rating 5.0Love this store - the location, the people. It’s such a great asset to our area.Response from Hollywood FeedApril 26, 2022Lauren, thank you so much for such a huge compliment. We are thrilled to hear you love our store and team members, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
- Rating 5.0Love this store!Response from Hollywood FeedApril 23, 2022Suzanne, thank you so much for such a huge compliment! We are thrilled to hear you love our Colony Crossing store! We think they're amazing as well! We're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
- Rating 5.0Great customer service , very knowledgeable and helpful!Response from Hollywood FeedApril 12, 2022Margarett, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Always great customer service, thanks!Response from Hollywood FeedApril 8, 2022Val, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great customer service and good products for my dog.Response from Hollywood FeedMarch 30, 2022Danette, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 4.0Friendly staff, and so happy you're carrying Mother Hubbard treats again.Response from Hollywood FeedMarch 30, 2022Thank you for this feedback, Rita. Our Colony Crossing store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0Great customer service and competitive pricing!Response from Hollywood FeedMarch 29, 2022Sherribeth, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
- Rating 5.0👍Response from Hollywood FeedMarch 29, 2022Steve, thank you so much for your 5-star review! Come back and see us again soon!
- Rating 5.0So friendly! Staff is always willing to help!Response from Hollywood FeedMarch 22, 2022Jon, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Displaying reviews 1 - 4 out of the 20 most recent