PetPeople by Hollywood Feed - Lee's Summit

5.0 out of 5.0
Rating 5.0
(8 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(816) 434-5225
940 NW Pryor Rd
Unit 6
Lee's Summit, Missouri, 64081
940 NW Pryor Rd
Unit 6
Lee's Summit, Missouri, 64081
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood FeedLee's Summit

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Lee's Summit, MO. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

5.0 out of 5.0
Rating 5.0
(8 Reviews)
Leave a Review
  • 5.0 out of 5
    Rating 5.0
    Always have the products I need and great help finding them!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Omg, what an incredible shop! Michelle has become an integral part of our pet’s health! She recommended a joint supplement, and our old boys now has a pep in his step!
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great service :)
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great customer service, very kind, and so helpful troubleshooting an issue with my new puppy!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    The service is stellar every time I shop in this store. The sales associates are always very knowledgeable and helpful. The main reason I completely switched all my pet care needs to this store is the monthly deals they send to me. I have saved a lot of money shopping here. Great place, I highly recommend it.
    Response from Hollywood Feed
    Reese, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great customer service. Organized store. Knowledgeable staff. Great selection.
    Blowers in DIY bath could be a little higher powered for blowing out my snow breeds.
    Response from Hollywood Feed
    Michelle, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our stores strive to provide the best possible customer experience in the industry. Therefore, I am sorry to hear that your grooming experience at our Lee's Summit location has missed the mark. We use the Air Force Command Speed dryers in our self wash stations because they use the temperature of the surrounding air to dry pets coats, in order to ensure that no pets get overheated and that there is no irritation to pets skin. Generally speaking it’s the air force not the heat that’s doing the drying. I have made sure to escalate your complaint to the Regional Manager of this location, Deonte Barbee so that they check that our dryer is functioning properly at our Germantown store. Please reach out to them directly at deontebarbee@hollywoodfeed.com with more details so that we can work to correct the problem. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 5.0 out of 5
    Rating 5.0
    Love Michelle! She is so helpful & knowledgeable! Thank you! 🙂
    Response from Hollywood Feed
    Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great Customer service I just wish you would carry the grain free Fromm dry dog food. You carry some of the line but not what I use.
    Response from Hollywood Feed
    Hi Carol,

    Thank you for your feedback! We are able to do special orders at the store level for certain products. It sounds like this might be one we can order for you. We would love the opportunity to supply you with your food! This is just another part of our great customer service you mentioned. Thanks also for the compliment! We cannot wait to see you in again.
Displaying reviews 1 - 4 out of the 8 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 15 On The Mall
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    15 On The Mall
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