PetPeople by Hollywood Feed - Cranbrook Village

5.0 out of 5.0
Rating 5.0
(25 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(734) 369-6749
960 W Eisenhower Pkwy
Ann Arbor, Michigan, 48103
960 W Eisenhower Pkwy
Ann Arbor, Michigan, 48103
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Get directions to PetPeople by Hollywood Feed at 960 W Eisenhower Pkwy Ann Arbor, MI
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About PetPeople by Hollywood Feed Cranbrook Village

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Ann Arbor, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Kristin Coffey
Store Manager
Kristin is from the Napoleon area but has worked in Ann Arbor for the last 6 year. She grew up around animals. Her grandfather bred Pitbulls, American Bulldogs and Red Tick Hounds. She has had Cats, Dogs, Chickens, Ducks, Guinea Pigs, Hamsters, Fish and even a Goat. She loves to read and do DIY projects. She loves all things crafty. Kristin was hired with Petpeople in 2020 and has grown into the role of Store Manager shortly after the company was bought by Hollywood Feed. Kristin says "My team is like my family and my customers are what brings me to work everyday. Being able to help the animals (and the humans) brings me joy. Without the help of my team and past store managers, I would not be where I am today! Thank you!"
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

5.0 out of 5.0
Rating 5.0
(25 Reviews)
Leave a Review
  • 5.0 out of 5
    Rating 5.0
    Great customer service, friendly and helpful. Bright, clean, well-organized store.
    Response from Hollywood Feed
    Gregory, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Wonderful customer service, every time I take my dog for a bath the people are helpful and welcoming!
    Response from Hollywood Feed
    Jodie, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Awesome employees!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    We just got a new puppy, and I wanted to get some healthy treats and good chew toys. I had the BEST help. She showed me options, explained why one was better than others, supported my decision to go with what I thought was best for my dog. I love this store and the knowledgeable staff. I will be back, even though I live 35 minutes away. Can't wait until Miska is fully vaccinated so I can bring her in to pick her own toys.
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Always helpful and friendly associates
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    The staff were so helpful in helping me find a new food that my picky cat would enjoy. They listened to me and provided feedback and we found a great one. They informed me of all of their refund policies including donating opened food to a local shelter if my cat did not like it. Will be back!
    Response from Hollywood Feed
    Casey, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Excellent customer service and a very knowledgeable staff.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great products that you can't find anywhere else
    Response from Hollywood Feed
    Susan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Love this store. They sell everything and there’s always a member of the staff to assist. They make it a priority to get you what you need.
    Response from Hollywood Feed
    Shannon, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Wonderful experience! The staff were super knowledgeable and friendly. They also spoiled my puppy with treats and praise while we were in the store. Great experience as always!
    Response from Hollywood Feed
    Jena, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Best place to shop for pet supplies! Staff are always friendly, always greet us, and are very knowledgeable about the products. They also carry the best quality food and treats.
    Response from Hollywood Feed
    Hi Dan C.,
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great customer service, very friendly and willing to help you with whatever you need. There is a cat litter that I use from a previous Hollywood feed store that isn't stocked here. So the owner helped set up a recurring order for the specific litter that I wanted! So I just come in once a month and pick up my order, no problem.
    Response from Hollywood Feed
    Nicholas, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    The staff was extremely knowledgeable and welcoming. I cannot say enough great things about my experience at this location!
    Response from Hollywood Feed
    Thank you Kathleen for the kind words! We appreciate your continued support! Our Cranbrook Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 5.0 out of 5
    Rating 5.0
    Such amazing customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    Great place, lots of fun pet products and very friendly service!!
    Response from Hollywood Feed
    Brittany,

    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 5.0 out of 5
    Rating 5.0
    Great visit!
    Response from Hollywood Feed
    Kathy, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    .
    Response from Hollywood Feed
    John, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 5.0 out of 5
    Rating 5.0
    I appreciate the attention that your team places on making sure that your customers are informed about the products they’re selecting. I just wish you carried a wider range.
    Response from Hollywood Feed
    Thank you so much for your review! We appreciate all types of feedback, positive and negative. We are always striving to learn more, to improve our stores to more than they were before. We do put a huge emphasis on customer service and product knowledge. We want every guest to leave feeling secure in every product purchase. We even have the Hollywood Feed Promise to back up our products because we value your satisfaction that much! If there is ever anything we can special order for you, let us know. If you just wish we had more variety on a particular item, we can let our buyers know so that they might buy with you in mind. We are always here for any ideas or feedback you might have at bark@hollywoodfeed.com. Thanks again and cannot wait to see you back in our stores.
  • 5.0 out of 5
    Rating 5.0
    I really like this store and how they operate. The team listens and has great ideas for my new rescue dog.
    Response from Hollywood Feed
    Chelsea,

    Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you again and please come back soon!
  • 5.0 out of 5
    Rating 5.0
    Greeted promptly, gave helpful advice and demonstration of dog harnesses. Quick service. Very nice manager.
    Response from Hollywood Feed
    Glenna, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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