PetPeople by Hollywood Feed - Ann Arbor

4.8 out of 5.0
Rating 4.8
(47 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(734) 677-6922
Grooming: (734) 677-6923
3330 Washtenaw Ave
Ann Arbor, Michigan, 48104
3330 Washtenaw Ave
Ann Arbor, Michigan, 48104
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Dog house with heart and paw in middleAdoption Days
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Get directions to PetPeople by Hollywood Feed at 3330 Washtenaw Ave Ann Arbor, MI
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About PetPeople by Hollywood Feed Ann Arbor

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Ann Arbor, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Amy Beth Edwards
Store Manager
Amy Beth started with Hollywood Feed in February 2022, first at the Cranbrook Village Ann Arbor store, and now at the Washtenaw location. Amy Beth has had a long career in retail, primarily in books and music. She is passionate about customer service (both internal and external) and loves Hollywood Feed for the ways in which the company's service values align with her own. She cares deeply about pet nutrition and appreciates the emphasis Hollywood Feed places on training and continuing education for employees and customer alike. She also loves meeting all the four-legged friends! Amy Beth has three corgis: Paddy, Shorty and Rosie. Most days she's not sure who's in charge but loves them dearly despite all their plotting and escapades, When not working or corgi wrangling, Amy Beth loves reading, her writing group(s), regular family and friend adventures and running (she's currently training for her second half marathon!).
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(47 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Great place with knowlegeble staff. My new cat had eating issues and they found a brand that she loves--on sale!!
    Response from Hollywood Feed
    Nancy, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Great customer service, knowledgeable, welcoming, friendly to and patient with dogs that come in
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great Service from employees!!!
    I love shopping here.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.8 out of 5
    Rating 5.0
    Visiting PetPeople is always a wonderful experience for me and my pet. I am always greeted by the cheerful staff and Bailey is always offered a treat at check out. Love the store! Diane B.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Have been shopping here for years. Always someone to answer questions and help. Super knowledgeable. Welcoming to your pets. Check it out, you'll go back! They also do grooming and have bathing stations so you can bathe your pets yourself.
    Response from Hollywood Feed
    Robin,

    Thank you for your amazing review and for being such a loyal part of this store! We are delighted to hear you have had so many years of great experience and hope to keep serving you as splendidly for the years to come. We are proud of our self wash and grooming options and appreciate you being such a fan. Thank you for all the kind words, and we cannot wait to see you back in the stores soon.
  • 4.8 out of 5
    Rating 5.0
    friendly and knowledgeable.
    Response from Hollywood Feed
    Dawn, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    So helpful! Love this store. Also the best grooming!!
    Response from Hollywood Feed
    Beth, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 3.0
    Overpriced and the store brand treats all contain sugar. Looks like I'll be shopping there less now that they've changed.
  • 4.8 out of 5
    Rating 5.0
    Staff knowledge and helpfulness are superior. Products are superior.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    We visited two of your locations and employees were extremely helpful. Helping us find a new cat food for our four fur babies and just knowledgeable about their products.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    each time i go into the store, the staff are ALWAYS so welcoming. Always a smile, an offer to help take the bag of feed to the car for me, a question about how our dogs are doing. it makes me happy to shop there.
    Response from Hollywood Feed
    Mary, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    What a wonderful place for my new puppy! Thor a Bichon Shih Tzu mix. The groomer who was there Sunday 11/6/22 in the morning was absolutely wonderful. She was informative and really cared about my puppies needs. Good quality products and everyone was knowledgeable. I love this place. 🥰💕
    Response from Hollywood Feed
    Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Ann Arbor store! We think they're awesome too. You and your fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    It’s been a great experience with the ability to get the raw frozen food Vital Essentials Fusion for my dog Willow and that you offer a price match.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Our first time in the the store was wonderful! There was a wide variety of treats to choose from for my dog's birthday!
    Response from Hollywood Feed
    Lauren, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Amy is very knowledgeable about the products sold in her store. A joy to work with her.
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.8 out of 5
    Rating 3.0
    The employees are great. Christina left after the change over… and that was crappy because she was amazing.
    However I used to go here all the time for my cat’s needs… it was the ONLY place that had the litter I like too… but after the switch all of a sudden they can’t get it anymore. Thankfully I know a place that can and it’s from the same vendor… so I’ve switched stores.
    The programs on cat food are great… the new system too… but the ability to keep the same products have gone down (for me at least)
    Response from Hollywood Feed
    Thank you Danni for this feedback. Our Washtenaw store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. We hope to see you again soon.
  • 4.8 out of 5
    Rating 5.0
    Lisa has been grooming my dog for a year. Everyone is patient, caring and timely. GREAT PLACE!!
    Response from Hollywood Feed
    Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Washtenaw store! We think they're awesome too. You and your fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Called the evening before to confirm they had the dog food I needed, they held the last 3 bags for me. Wonderful phone communication also.
    Response from Hollywood Feed
    Julia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Your staff were great and extremely knowledgeable helped me out tremendously
    Response from Hollywood Feed
    Kevin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 960 W Eisenhower Pkwy
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    960 W Eisenhower Pkwy
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  • PetPeople by Hollywood Feed 6520 Telegraph Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    6520 Telegraph Rd
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  • PetPeople by Hollywood Feed 33801 Woodward Ave
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    33801 Woodward Ave
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  • PetPeople by Hollywood Feed 3038 Walton Blvd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    3038 Walton Blvd
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