PetPeople by Hollywood Feed - Prairie Village

4.7 out of 5.0
Rating 4.7
(35 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
Dog Wash Closes an Hour Early Each Day
(913) 544-1102
15 On The Mall
Prairie Village, Kansas, 66208
15 On The Mall
Prairie Village, Kansas, 66208
Get Directions
Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Dog Scissors and CombGrooming Services
Get directions to PetPeople by Hollywood Feed at 15 On The Mall Prairie Village, KS
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood Feed Prairie Village

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Prairie Village, KS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Shane Farrier
Store Manager
Shane currently manages the Hollywood Feed location in Prairie Village, Kansas. He is originally from Tulsa, Oklahoma, but he moved to the Kansas City area in 2019 to open the new store! Shane has been working with animals his entire life, including fostering dogs, cats, and other various creatures over the years! He also loves to hike, develop his craftiness, and is an online gamer. He joined Hollywood Feed in March 2022, but has been in the pet retail industry for almost 10 years!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.7 out of 5.0
Rating 4.7
(35 Reviews)
Leave a Review
  • 4.7 out of 5
    Rating 5.0
    Staff are super helpful and there's a great selection of treats and food.
  • 4.7 out of 5
    Rating 5.0
    Very helpful and friendly staff
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022 _. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    As a first-time visitor I was pleasantly surprised at the attention that I received from the staff as well as the wide selection of products. Everyone took their time with me to ensure that I had everything needed for my new puppy. An excellent visit!
  • 4.7 out of 5
    Rating 5.0
    It was my first time using the self bathe dog wash. Everything I needed was there, no mess to clean up. When checking out the employee was so helpful and knowledgeable. I left with a new fresh food for my dog also.
    Response from Hollywood Feed
    Thank you for this wonderful review, Donna! WOW, 5-stars! We are ecstatic with this feedback about our Prairie Village store! You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. We created the self-wash stations for the conveniecne for our wonderful customers. We are glad you were able to get your fur-baby all cleaned and perfect. It's even better that you got food as well! Thank you for shopping at Hollywood Feed. Come back to see us again soon.

    Dorcus M.
    Customer Service Manager
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    All staff makes us feel very welcomed whenever we walk in the store. Great product line and even go out of their way to order something they may not carry (thanks Trent). Shawn is a wealth of knowledge and always provides great advice.
    Response from Hollywood Feed
    Thank you, Ed, for the kind words! We appreciate your continued support! Our Prairie Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Store associates are friendly, helpful and knowledgeable.
    Response from Hollywood Feed
    Hi Beth,

    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Shane is a wealth of knowledge about the pet industry and pet products. He is happy to help and eager to find a solution for you. Trent is also an incredible employee that works there that makes going to this store worthwhile for me. It's the employees that make the difference for sure.
    Response from Hollywood Feed
    Thank you Jennifer for the wonderful review! Shane is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
  • 4.7 out of 5
    Rating 3.0
    Staff is great. Too many rules re drive up,orders
  • 4.7 out of 5
    Rating 5.0
    Knowledgable, efficient and personable staff.
    Response from Hollywood Feed
    Aimee,

    Thank you XXX the kind words! We appreciate your continued support! Our Prairie Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Great customer service at the location in Prairie Village/off of Mission Road.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 4.0
    Like the rewards program BUT... you only apply it to the same brand of pet food, and dogs don't eat the same brand forever. So I'm left with a $34 coupon I cannot use since I changed dogs foods. You should correct this mistake in your program as it doesn't encourage shoppers to use it unless they think their dog will eat the same food for a very long period of time. Dogs don't like to do so? Thank you
    Response from Hollywood Feed
    Hi Curtis,

    Thank you so much for taking the time to leave us a review! The Frequent Feeder loyalty programs are brand-dependent because of our agreements with the companies that choose to participate. Some brands choose not to, meaning that we are not able to include them in a rewards program. Certain participating brands do allow for buying your rewards program points from other brands, letting you use the points toward their eligible products. Please contact us at bark@hollywoodfeed.com, and we would be happy to see if your brand is able to do so! I hope this information helps, and we look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Always friendly employees!
    Response from Hollywood Feed
    Courtney, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Great customer service and excellent selection!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    helpful, informative
    Response from Hollywood Feed
    Chris, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great and friendly service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great customer service. Shane is especially helpful with recommendations and knowledge.
    Response from Hollywood Feed
    Ed, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Excellent customer service.
    Response from Hollywood Feed
    Sara, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great customer service and always knowledgeable on their merchandise.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great service! As soon as we walked in someone greeted us and escorted us to the sections we needed. Great deals!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Wonderful selection of dog treats for my diabetic dog. Knowledgeable staff. Great looking store
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Leave a Review

Nearby Locations

  • PetPeople by Hollywood Feed 940 NW Pryor Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    940 NW Pryor Rd
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details