PetPeople by Hollywood Feed - Carmel

4.6 out of 5.0
Rating 4.6
(62 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(317) 571-0080
2484 E 146th St
Carmel, Indiana, 46033
2484 E 146th St
Carmel, Indiana, 46033
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Dog house with heart and paw in middleAdoption Days
Get directions to PetPeople by Hollywood Feed at 2484 E 146th St Carmel, IN
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood Feed Carmel

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Carmel, IN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.6 out of 5.0
Rating 4.6
(62 Reviews)
Leave a Review
  • 4.6 out of 5
    Rating 5.0
    Great customer service, reasonable prices.
    Response from Hollywood Feed
    Jeff,

    Thank you so much for your fabulous review. We love hearing about the wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!


    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Great customer service and products!
    Response from Hollywood Feed
    Hi Mary,

    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 2.0
    While purchasing treats the bar code did not ring up the correct price. While I caught the error when trying to find the price the store associate not ringing me up but working the floor was rude and not helpful. Almost over charged me for what supposedly in the box.
  • 4.6 out of 5
    Rating 5.0
    Exceptionally Service!!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.6 out of 5
    Rating 4.0
    Staff at the location were super friendly! They also checked in multiple times while we browsed, which I appreciated. Prices are a little high, especially on cat toys - this is my only drawback. The store was clean and organized well, every product was faced outward which provides a neat aesthetic. Decor is fun and appropriate. I probably won't be back for food as it was a little pricey for me, but the cats seem to like the toys enough that I'm sure we'll need to return for more
    Response from Hollywood Feed
    Rob,

    Thank you so much for your fabulous review. This was very informative. We love hearing about the wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! We also have our Frequent Feeder programs to help with food costs as well as rotating specials. Again, thank you for your feedback and we hope to see you again soon!

    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Good customer service and price matching
    Response from Hollywood Feed
    Stephanie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    they gave a lot of information on food I was looking for made it easy to pick food
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Friendly and helpful staff.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Always find great pup gifts here. AND, their self-service dog wash is amazing!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 4.0
    it isn't bad but I prefer the feeling I always get when I would go to the Hollywood feed store. That's why I would go out of my way to go there when it was open. They knew me by name and my dogs. This store I dont feel like it's near as friendly. I also feel the Hollywood Feed employees are more educated on what the products do and where they are located.
    Response from Hollywood Feed
    Hi, Sharra! Thank you for the review. We are so sorry your recent experiences have not been up to standard. I have relayed this to the Regional Manager, Deonte Barbee, so that they can take appropriate action with their team. You can also reach them at deontebarbee@hollywoodfeed.com for any further comments or concerns. Again, we are so sorry to hear about this and we hope you give us a chance to make it right!
  • 4.6 out of 5
    Rating 5.0
    The team at Hollywood Feed is always very attentive to my needs and are helpful in helping me find the best products for my fur babies!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 3.0
    There is a middle age gentleman who always seems annoyed, or has an attitude when asking him a question. The store just doesn’t have the same feel as it used to from several years ago. Plus, they have stopped carrying a lot of products now the the new company bought out Pet People.
    Response from Hollywood Feed
    Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Deonte Barbee, so they can take the appropriate action with our team. Please reach out to them directly at deontebarbee@hollywoodfeed.com with more details so that we can work to correct this situation. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!
  • 4.6 out of 5
    Rating 4.0
    Staff was willing to get product off top shelves for me.
    Response from Hollywood Feed
    Natalie,

    This review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!


    Amber W.
    Customer Service
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    Absolutely the best customer service. We popped in to purchase some supplements for our four legged friends and met the couple working there with their french bulldog. They were extremely nice and informed us of the frequent specials that they have periodically. Needless to say, you have our business now. Thank you.
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Love this pet store!!! They sell the best products!! Especially my favorite Ultra Oil for Pets!!!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Rockstar was everything they promised. The staff were very friendly and professional.
    Response from Hollywood Feed
    Shane, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Employees were very welcoming & very helpful w questions…
    Will definitely be back!
    Response from Hollywood Feed
    Rick, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    What a great experience for my first time! I had heard all about this place but that they had closed at Clay Terrace I looked up online and found out they just moved. Lots of help for my new puppy! I will be back.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Debbie! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Staff is always very helpful and they carry a wide variety of great products!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    We had a wonderful experience here. Cassy was very knowledgeable about everything and really helped us out. We will most definitely do business here often. Thank you so much! - Brittany C.
    Response from Hollywood Feed
    Thank you, Brittany, for the wonderful review! Cassy is an awesome team member and we are grateful! We are happy that they were able to give you the best customer service and help you find the best food for your fur baby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 1300 E 86th St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    1300 E 86th St
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  • PetPeople by Hollywood Feed 9719 E 116th St
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    9719 E 116th St
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  • PetPeople by Hollywood Feed 8142 E Southport Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    8142 E Southport Rd
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  • PetPeople by Hollywood Feed 1675 W Smith Valley Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    1675 W Smith Valley Rd
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    Dog Wash
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