PetPeople by Hollywood Feed - Northbrook

4.6 out of 5.0
Rating 4.6
(12 Reviews)
In-store
Delivery
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(847) 559-9488
936 Willow Rd
Northbrook, Illinois, 60062
936 Willow Rd
Northbrook, Illinois, 60062
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Dog Scissors and CombGrooming Services
Get directions to PetPeople by Hollywood Feed at 936 Willow Rd Northbrook, IL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood Feed Northbrook

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Northbrook, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.6 out of 5.0
Rating 4.6
(12 Reviews)
Leave a Review
  • 4.6 out of 5
    Rating 4.0
    I sent my kids to buy (2) 5 pound bags of Fromm food ( black bag) since it was on sale. Not sure why those were not on sale. Looked like the ad said all 4-5 pound bags were buy one get one. Please advise. Thanks!
    Response from Hollywood Feed
    Robin, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve and grow. Although every visit may not be perfect we thank you for continuing to shop with us. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We try to offer sales and coupons throughout each month to satisfy our customers and ensure everyone enjoys our great products.
    The Fromm products that are on sale are the Fromm Classic Puppy 5lb, Fromm Gold Puppy 5lb, Fromm Gold Large Breed Puppy 5lb, Fromm Gold Heartland Grain-Free Puppy 4lb, and the Fromm Gold Heartland Grain-Free Large Breed Puppy 4lb at Buy 1 Get 1 Free. All these formulas are dry kibble formulas. Here is a link to all these https://www.hollywoodfeed.com/c/2271/specials?&so=0&page=1&af=61|20450|20452. This sales ends on Dec. 25, 2022 in-store and online. If you purchased one of these qualifying Fromm products you may return to your local Hollywood Feed where you purchases to receive your price adjustment. If you have any more questions please reach out to the Customer Service Team at bark@hollywoodfeed.com or 888-816-8691.
  • 4.6 out of 5
    Rating 5.0
    Yes
    Response from Hollywood Feed
    Marilyn, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Everyone is very friendly and helpful.
    Response from Hollywood Feed
    Bobi, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Good service
    Response from Hollywood Feed
    Lina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
  • 4.6 out of 5
    Rating 4.0
    Helpful staff but inventory sometimes a problem
    Response from Hollywood Feed
    Chris, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays.
    We are in communication with all manufacturers daily to stay in tune to the business. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We appreciate you being a part of the Hollywood Feed family! Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.6 out of 5
    Rating 5.0
    If u have a question or need help with a product. They are always there to help u.
    Response from Hollywood Feed
    Bobbie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    Great customer service. Very friendly.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Very helpful and friendly staff. I have very finicky cats, but since the staff member gave me samples of kibbles I was so happy to find 2 products they actually like.
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.6 out of 5
    Rating 3.0
    Great Staff!
    No bulk snacks??
    Response from Hollywood Feed
    Mike,

    Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your bulk snacks inquiry. We do carry bulk treats for the pets in your life. If you would like to inquire about something in particular, we would love to help you! Drop us a line at bark@hollywoodfeed.com so that we can help you with your pet endeavors. We are here to help with any concerns or questions you might have. We hope to hear from you soon.
  • 4.6 out of 5
    Rating 5.0
    Customer service was excellent. I buy all my dog food from this location because of the people.
  • 4.6 out of 5
    Rating 5.0
    Always well stocked with a great variety of treats. We also love the DIY dog wash. Everything you need to pamper your pooch is at your fingertips.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Good quality products, excellent customer service and a very clean store!!
    Response from Hollywood Feed
    Diane,

    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized. Thank you again for your review and hope to see you again soon!
Displaying reviews 1 - 4 out of the 12 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 755 Waukegan Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    755 Waukegan Rd
    Link to Location Page
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  • PetPeople by Hollywood Feed 2672 Green Bay Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2672 Green Bay Rd
    Link to Location Page
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  • PetPeople by Hollywood Feed 240 E Deerpath Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    240 E Deerpath Rd
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
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    Adoption
    Adoption
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  • PetPeople by Hollywood Feed 4700 Gilbert Ave
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    4700 Gilbert Ave
    Link to Location Page
    Dog Wash
    Dog Wash
    Curbside
    Curbside
    Delivery
    Delivery
    Grooming
    Grooming
    Adoption
    Adoption
    Dog WashDog Wash
    CurbsideCurbside
    DeliveryDelivery
    GroomingGrooming
    AdoptionAdoption
    Additional Details