PetPeople by Hollywood Feed - Lake Forest

4.8 out of 5.0
Rating 4.8
(44 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(224) 436-8138
240 E Deerpath Rd
Lake Forest, Illinois, 60045
240 E Deerpath Rd
Lake Forest, Illinois, 60045
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Services
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Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Get directions to PetPeople by Hollywood Feed at 240 E Deerpath Rd Lake Forest, IL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
dog with bag
SAME DAY DELIVERY
GET SUPPLIES TODAY
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
shopping screen
FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood Feed Lake Forest

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Lake Forest, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(44 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Great staff, nice products.
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Mary! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Awesome service! Can’t recall the name of the man who helped me but he is always outstanding! Knowledgeable, personable, quick to offer solutions … fantastic experience!
    Response from Hollywood Feed
    Denise, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great staff very helpful
    Response from Hollywood Feed
    Allen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Outstanding staff.
    Response from Hollywood Feed
    Mike, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent, very helpful service!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent and professional help. They really know their products.
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service!!!! I love this place.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service, friendly and knowledgeable
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    You staff is very knowledgeable
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Great Customer Service & product selection
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always nice and helpful!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Every time I enter the store I am greeted with a smile. They not only remember who I am and my dogs’ names but the exact food they eat as well. It is always a pleasure to shop with such well informed people, knowledgeable about their merchandise and take such pride in what they do.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service and high quality products.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Love the staff
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    First time in. Just moved to the area. I will definitely visit again.
    Response from Hollywood Feed
    Candise, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    I do not care for your new rewards program. It does not honor points quick enough.

    You also took away mu check writting ability and am forced to use a credit card. please update and have this changed.

    Thanks
    Response from Hollywood Feed
    Thank you for taking the time to reach out to us, Sally. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our locations as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. Whether you make in-store purchases or online orders for Same Day Delivery or Curbside Pickup at a local Hollywood Feed store your Frequent Feeder points will count towards a reward credit.
  • 4.8 out of 5
    Rating 5.0
    Employee was extremely helpful in helping me choose what would be best for my dog!
    Response from Hollywood Feed
    Gretchen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Been looking for this particular harness and they’re only ones who had it in the colour I wanted. Great store!
  • 4.8 out of 5
    Rating 5.0
    employees VERY helpful
    Response from Hollywood Feed
    Leslie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    The salesman is exactly what a customer is looking for at a pet store. He was very happy and helpful. A pleasure and happy experience.
    Response from Hollywood Feed
    Peggy, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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