PetPeople by Hollywood Feed - Evanston

4.7 out of 5.0
Rating 4.7
(25 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(847) 905-0272
2672 Green Bay Rd
Evanston, Illinois, 60201
2672 Green Bay Rd
Evanston, Illinois, 60201
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Services
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Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Get directions to PetPeople by Hollywood Feed at 2672 Green Bay Rd Evanston, IL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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SAME DAY DELIVERY
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IN STORES
TALK WITH A LOCAL PET EXPERT!
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
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FAST, FREE SHIPPING
ON ORDERS OVER $49

About PetPeople by Hollywood Feed Evanston

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Evanston, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Mandy Rinaldo
Store Manager
Mandy currently manages our Evanston, IL location, though she is originally from Upstate NY. She has always had a love of animals and enjoys spoiling her 3 cats with all of the goodies from Hollywood Feed. During her free time, Mandy enjoys creating art through painting, sewing, and drawing. She can also often be found on the back of her fiancé's motorcycle exploring the area and trying all of the amazing food Chicago has to offer. Mandy started with the company in September 2018 as a key holder and through her dedication to the role eventually worked her way to Store Manager. She is very passionate about helping pet parents choose the best options for the furry friends and uses all of the extensive training Hollywood Feed provides to do so. She has developed many close relationships with both fellow employees and customers throughout her years with Hollywood Feed and looks forward to many more.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.7 out of 5.0
Rating 4.7
(25 Reviews)
Leave a Review
  • 4.7 out of 5
    Rating 5.0
    Your cashiers were friendly and knew their job well! We will be back! With Thanks!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Love working with Mandy! She’s friendly and a great help in the store.
    Response from Hollywood Feed
    Molly, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Mandy was able to provide you with the best possible service. Our Evanston store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Very helpful.
    Response from Hollywood Feed
    Thank you so much for the great testimony, Faye! Our team strives to go above and beyond to ensure an excellent experience for every customer! We're thrilled you appreciate our Hollywood Feed Promise and hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    Friendly staff, helpful advice, great selection
    Response from Hollywood Feed
    Robert, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.7 out of 5
    Rating 5.0
    We are always greeted by a staff person when we walk in and the staff are always so helpful!!! When we bring in our pooch, they always pay attention to her and offer a treat! We love the great array of products but especially support the store because of the staff!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Staff was so helpful, and I found just what I needed for our cat
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.7 out of 5
    Rating 5.0
    Great service very helpful fair price
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    As soon as I walked in, someone was there to help me and she knew exactly where what I needed and she told me the best deal.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    I had great customer service. I called from CIncinnati,Ohio to have a delivery to my son in CHicago for his dog and cats. Since I am not very computer literate the sales women took all the information over the phone and the food was delivered the day I called!!!!
    Response from Hollywood Feed
    Elizabeth , thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.7 out of 5
    Rating 5.0
    Like to use the dog wash and everyone is very helpful.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    great service and knowledge people
    Response from Hollywood Feed
    Jill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
  • 4.7 out of 5
    Rating 5.0
    In stock with what I needed. Helpful staff
    Response from Hollywood Feed
    Judy, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores well-stocked with a wide variety of quality products for each pet's specific needs while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 
  • 4.7 out of 5
    Rating 3.0
    Want very much to support local. PLEASE straighten out your rewards program. It was screwed up as Pet People, and last week found out the transition to Hollywood was not smooth.
    Response from Hollywood Feed
    Thank you for taking the time to reach out to us, Linda. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. During the merger not all accounts were transitioned successfully and we apologize for that. But our teams have been working diligently to get all customer profiles to be all on one accord. Please contact our Customer Service Team at 888-816-8691 so they can fix your account and make changes, if they are needed. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!
  • 4.7 out of 5
    Rating 5.0
    Delivery is so fast, it has made my life so much easier
  • 4.7 out of 5
    Rating 5.0
    Always friendly staff and my dog food is always available
    Response from Hollywood Feed
    Christine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Easy to order… amazing, fast, on-time home delivery. My only wish was that I could have tipped the delivery guy at order time… because I never have cash.
    Response from Hollywood Feed
    Steve, we are thrilled you're pleased with our speedy Same Day Delivery Service. We always want to be there for our customers in a pinch, and we're so glad to hear it has come in handy for you! In regards to your request for a tip section on our website, we actually do have a place where you can tip the driver on our website. If you ever have an issue finding it, please use the support button on the bottom left corner of our website so we can help you out. Thank you for this amazing feedback. We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Great customer service!
    Response from Hollywood Feed
    Thank you Pam for the 5-stars! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.7 out of 5
    Rating 1.0
    Sorry, pet people was much better.. prices are way to high… and the grate staff is gone🥲 won’t be going back.
    Response from Hollywood Feed
    Lynda,

    Thank you for taking the time to write us a review. We are sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers. Our team works hard each day to ensure that we are providing the best products at the best prices, and our store associates and customer service team are always happy to assist in recommending a product that would fit your price range and all your fur babies needs. Hollywood Feed does have a price-match guarantee if there are other retailers selling at a lower price. We are always happy to offer our customers discounts through monthly sales flyers, as well as our Frequent Feeder Program, which provides rewards to customers purchasing brands we carry at our local stores. Hollywood Feed is here to make sure that our four-legged loved ones have a happy and healthy lifestyle.

    Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We know some of them are new, but each team member is great with their own strengths. While there may be new faces, they are amazing as well.

    Please contact our Customer Service Team at bark@hollywoodfeed.com or 888-816-8691 to let us know any other feedback you had for us. We hope to hear from you soon.
  • 4.7 out of 5
    Rating 5.0
    Everyone at this store is super friendly and helpful. It is always nice whenever I walk in the store that at least one and usually more go out of their way to say hi and ask if I need any help. Awesome!
    Response from Hollywood Feed
    Jim, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.7 out of 5
    Rating 5.0
    Excellent customer service, great variety of products.
    Response from Hollywood Feed
    Andrea,

    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 936 Willow Rd
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  • PetPeople by Hollywood Feed 755 Waukegan Rd
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  • PetPeople by Hollywood Feed 240 E Deerpath Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
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  • PetPeople by Hollywood Feed 4700 Gilbert Ave
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    4700 Gilbert Ave
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